National Grid USA

  www.nationalgridus.com
  www.nationalgridus.com

National Grid USA Reviews

Updated December 15, 2014
Updated December 15, 2014
123 Reviews
3.1
123 Reviews
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Approve of CEO
National Grid USA CEO Steve Holliday
Steve Holliday
74 Ratings

Review Highlights

Pros
  • Good work life balance, except during year end and other financial reporting periods (in 9 reviews)

  • Good pay if you've worked there a long time (in 9 reviews)


Cons
  • Limited upper management growth without having to relocate (in 5 reviews)

  • Unstable, change in senior management every 2 yrs, consultants are in every department replacing full time employees (in 4 reviews)

More Highlights

23 Employee Reviews Back to all reviews

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  1.  

    Uncertainty to the core

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in New York, NY
    Current Employee - Senior Analyst in New York, NY

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    can't think of any pros

    Cons

    1- Hardly any managers/ directors with good leadership qualities.
    2 - Old legacy people unwilling to change and have old mentalities of working, no knowledge sharing.
    3 - UK management not sure of the US culture, implements changes after changes with no positive outcomes
    4 - Had one major re-org and couple of minor re-orgs, but still see the same old hogs in their positions, with their same minions running the show since last 30 years, bringing this company into this state of misery and uncertainty.
    5 - Employees can be easily be manipulated and turned into slaves by enforcing the stupid p4g system.
    6 - Hordes of Managers dating their female employees and favoritism is rampant throughout the company.

    Advice to ManagementAdvice

    Get rid of the old management, their minions and their girlfriends, both in Gas Operations and Finance in DNY. Will be easier to implement required changes and will give new employees a chance for upward mobility.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Company does not get it that the outsourcing is a complete failure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at National Grid USA

    Pros

    Salary's not bad, not much more than that.

    Cons

    Watch out, if the company can outsource you, YOUR GONE. They'll replace you with 10 offshore people that are clueless and the business and customers suffer. Just look at their SAP roll out. Mostly done by offshore people and was complete failure. They never tested the system and it went live with non productional data in the tables.

    Advice to ManagementAdvice

    Instead of covering up the outsourcing problems or placing blame on the wrong people, end this sillyness and get the proper people back taking care of the systems before they are ALL gone. Most are looking as we speak.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Why power costs so much...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Brooklyn, NY
    Current Employee - Anonymous in Brooklyn, NY

    I have been working at National Grid USA full-time (more than 3 years)

    Pros

    You can sit on Facebook, do personal banking in front of supervisors, sit on g-chat and basically have no expectations from management as everyone here is either replaceable or replaceable but unfireable due to a union that has implemented mandatory breaks for people in administrative positions (why they need a break from sitting at a desk is beyond me). You can also leave in the middle of the day if you are stressed, not having a great day, don't feel like working or any other reason I have observed; alternatively you can also spend the remainder of the day talking and not doing work. There is also no expectation of getting work done; this is a combination of everyone knowing the person they are working with is dumb and can be blamed for delays or just not caring and making excuses to not do it or blaming consultants. They love to complain about consultants here which is ironic as they are here to clean up after the actual workers (see other comments) who suck at their jobs.

    Cons

    You kind of feel guilty taking money from a public utility company if you have any concept of work and responsibility, unfortunately their is a distinct lack of any idea what those concepts are. As a result you literally feel dumber as you are forced to interact with these troglodytes. You also feel bad when people complain about heating or electric bills because you know it could probably be reduced by 90% if competent people were responsible for its procurement and delivery.

    Advice to ManagementAdvice

    Is it possible to replace an entire office work force? Can you get rid of the incompetence known as union labor? You literally have consultants waiting to redo the work of union employees because the union employees are that dumb.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    I lost my faith in mankind

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA full-time

    Pros

    I really could not find any

    Cons

    They just cannot get anything right.

    Advice to ManagementAdvice

    Resign and maybe the company will stand a chance. Be honest, you are the problem.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    welcome to the imperial culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auditor in Waltham, MA
    Current Employee - Auditor in Waltham, MA

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    none that I could think of

    Cons

    no room for advancement. lack of basic leadership skills wight the upper management. hired monkeys from the street. feels like the Tudor dynasty running the show. if you speak your mind, your head will be chopped off. Senior expats can bring expensive wine bottles and horses to USA on rate payers money, while the US work force gets reduced and bonus shrinks further. Should change the name to "International Greed".

    Advice to ManagementAdvice

    none. as if they are interested.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Will be thrown in fornt of a bus in a second

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA full-time

    Pros

    Still thinking..........still thinking.....couldn't find one.

    Cons

    Uderappreciated and lack of leadership especially on the 12th Floor. Very low morale - negativity on the 12th floor.

    Advice to ManagementAdvice

    Controller of this company is a joke.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Not all it's cracked up to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY

    I have been working at National Grid USA full-time (more than 10 years)

    Pros

    Great pay - gotta give 'em that much!

    Cons

    Hmmmm...where to start??? Speaking only for my department: the management does not care, simply put. They are sexist (all males), they do not hold people accountable (make others pick up the slack or fix problems created by others, in and out of this department), won't back their employees or stand up for them,and simply won't listen to what they have to say. They are simply the puppets senior management wants them to be, either too afraid to make waves or too wimpy, caring instead only about how much time they have left until they can retire. They should be ashamed! Senior management will make an occasional visit, but only seek out those who can "do something" for him and blow past the rest of the group like we're not even there. Speaking for the Company as a whole: longevity and loyalty matter not, letting good, smart workers go and keeping the slugs or hiring inept contractors. They spend more time and $$ coming up with this committee, and that initiative, and this goal or that goal! Their new over budget $450mil computer system was instituted without input from the people actually doing the work, us peons on the bottom, and now makes our jobs difficult & some days impossible to complete (maybe intentionally??). if you are a "yes man" then this is the company for you. If you want respect, and want to be appreciated & heard, then steer clear! If you are management, you are up the creek because nobody will stand up for you, if you are union you're up the creek too, because that's all a political joke as well!

    Advice to ManagementAdvice

    I'd give an opinion but I'm not a "yes man" so they wouldn't listen anyway

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Formerly great company being systematically ruined by senior 'leadership'

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - US IS in Syracuse, NY
    Current Employee - US IS in Syracuse, NY

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    Most staff members level C and below work hard in the interest of our customers. Excellent teamwork in a crisis e.g. Storm restoration

    Cons

    Clueless senior leadership on both sides of the pond have created a toxic environment that crushes new ideas that might not comply with their dictatorial vision. Employees disengaged and fear the next purge to try and make the latest target numbers promised but due to a failed operating model impossible to deliver.

    Advice to ManagementAdvice

    In the interest of the shareholders, customers, regulators and the employees please resign to allow the operating model to be changed to one that might have a chance of working.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Company should elimiate Culture of Fear from the CEO down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gas Operations in Waltham, MA
    Current Employee - Gas Operations in Waltham, MA

    I have been working at National Grid USA full-time (more than 10 years)

    Pros

    Salary is good once you have paid your dies and worked here for at least five years. Health care cost is not as exorbitant as it was six years ago.

    Cons

    Human Resources is intent on promoting image of diversity and respect, yet neither attribute is apparent around the company. Complicated and overly wrought employee evaluations have not improved quality assurance levels and are a demoralizing factor as they continually downplay an employee's positive contributions.

    Advice to ManagementAdvice

    Stop managing by FEAR and stop putting profits ahead of employee concerns for a work/life balance. Provide equal opportunities and stop discriminating against women who are capable as their male counterparts. Reform Human Resources and the Culture of Fear which pervades every department.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Doesn't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - House Heating Clk F/T in Brooklyn, NY
    Current Employee - House Heating Clk F/T in Brooklyn, NY

    I have been working at National Grid USA full-time (more than 5 years)

    Pros

    High salary jobs, there're are union jobs available and good benefits

    Cons

    No employee morale, most times you get overworked because they refuse to hire more employees, almost no growth opportunities because they hire from outside to pay them less..

    Advice to ManagementAdvice

    Care about your employees especially ones in the lower bands stop taking employee morale programs away like a quiet room in the break room, yoga classes, occasional lunches or dinners, etc

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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