National Grid USA

  www.nationalgridus.com
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National Grid USA Reviews

Updated Jun 18, 2014
All Employees Current Employees Only

2.9 110 reviews

41% Approve of the CEO

National Grid USA CEO Steve Holliday

Steve Holliday

(69 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work life balance, except during year end and other financial reporting periods(in 8 reviews)

  • Good pay, good benefits, productive environment(in 10 reviews)


Cons
  • Limited upper management growth without having to relocate(in 5 reviews)

  • Unstable, change in senior management every 2 yrs, consultants are in every department replacing full time employees(in 4 reviews)

22 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Company does not get it that the outsourcing is a complete failure.

    Anonymous Employee (Current Employee)

    ProsSalary's not bad, not much more than that.

    ConsWatch out, if the company can outsource you, YOUR GONE. They'll replace you with 10 offshore people that are clueless and the business and customers suffer. Just look at their SAP roll out. Mostly done by offshore people and was complete failure. They never tested the system and it went live with non productional data in the tables.

    Advice to Senior ManagementInstead of covering up the outsourcing problems or placing blame on the wrong people, end this sillyness and get the proper people back taking care of the systems before they are ALL gone. Most are looking as we speak.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Why power costs so much...

    Anonymous (Current Employee) Brooklyn, NY

    ProsYou can sit on Facebook, do personal banking in front of supervisors, sit on g-chat and basically have no expectations from management as everyone here is either replaceable or replaceable but unfireable due to a union that has implemented mandatory breaks for people in administrative positions (why they need a break from sitting at a desk is beyond me). You can also leave in the middle of the day if you are stressed, not having a great day, don't feel like working or any other reason I have observed; alternatively you can also spend the remainder of the day talking and not doing work. There is also no expectation of getting work done; this is a combination of everyone knowing the person they are working with is dumb and can be blamed for delays or just not caring and making excuses to not do it or blaming consultants. They love to complain about consultants here which is ironic as they are here to clean up after the actual workers (see other comments) who suck at their jobs.

    ConsYou kind of feel guilty taking money from a public utility company if you have any concept of work and responsibility, unfortunately their is a distinct lack of any idea what those concepts are. As a result you literally feel dumber as you are forced to interact with these troglodytes. You also feel bad when people complain about heating or electric bills because you know it could probably be reduced by 90% if competent people were responsible for its procurement and delivery.

    Advice to Senior ManagementIs it possible to replace an entire office work force? Can you get rid of the incompetence known as union labor? You literally have consultants waiting to redo the work of union employees because the union employees are that dumb.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Disapproves of CEO

     

    I lost my faith in mankind

    Anonymous Employee (Former Employee)

    ProsI really could not find any

    ConsThey just cannot get anything right.

    Advice to Senior ManagementResign and maybe the company will stand a chance. Be honest, you are the problem.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
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    1 person found this helpful  

    welcome to the imperial culture

    Auditor (Current Employee) Waltham, MA

    Prosnone that I could think of

    Consno room for advancement. lack of basic leadership skills wight the upper management. hired monkeys from the street. feels like the Tudor dynasty running the show. if you speak your mind, your head will be chopped off. Senior expats can bring expensive wine bottles and horses to USA on rate payers money, while the US work force gets reduced and bonus shrinks further. Should change the name to "International Greed".

    Advice to Senior Managementnone. as if they are interested.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

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    Will be thrown in fornt of a bus in a second

    Anonymous Employee (Former Employee)

    ProsStill thinking..........still thinking.....couldn't find one.

    ConsUderappreciated and lack of leadership especially on the 12th Floor. Very low morale - negativity on the 12th floor.

    Advice to Senior ManagementController of this company is a joke.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Not all it's cracked up to be!

    (Current Employee) Syracuse, NY

    ProsGreat pay - gotta give 'em that much!

    ConsHmmmm...where to start??? Speaking only for my department: the management does not care, simply put. They are sexist (all males), they do not hold people accountable (make others pick up the slack or fix problems created by others, in and out of this department), won't back their employees or stand up for them,and simply won't listen to what they have to say. They are simply the puppets senior management wants them to be, either too afraid to make waves or too wimpy, caring instead only about how much time they have left until they can retire. They should be ashamed! Senior management will make an occasional visit, but only seek out those who can "do something" for him and blow past the rest of the group like we're not even there. Speaking for the Company as a whole: longevity and loyalty matter not, letting good, smart workers go and keeping the slugs or hiring inept contractors. They spend more time and $$ coming up with this committee, and that initiative, and this goal or that goal! Their new over budget $450mil computer system was instituted without input from the people actually doing the work, us peons on the bottom, and now makes our jobs difficult & some days impossible to complete (maybe intentionally??). if you are a "yes man" then this is the company for you. If you want respect, and want to be appreciated & heard, then steer clear! If you are management, you are up the creek because nobody will stand up for you, if you are union you're up the creek too, because that's all a political joke as well!

    Advice to Senior ManagementI'd give an opinion but I'm not a "yes man" so they wouldn't listen anyway

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    Formerly great company being systematically ruined by senior 'leadership'

    US IS (Current Employee) Syracuse, NY

    ProsMost staff members level C and below work hard in the interest of our customers. Excellent teamwork in a crisis e.g. Storm restoration

    ConsClueless senior leadership on both sides of the pond have created a toxic environment that crushes new ideas that might not comply with their dictatorial vision. Employees disengaged and fear the next purge to try and make the latest target numbers promised but due to a failed operating model impossible to deliver.

    Advice to Senior ManagementIn the interest of the shareholders, customers, regulators and the employees please resign to allow the operating model to be changed to one that might have a chance of working.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Company should elimiate Culture of Fear from the CEO down

    Gas Operations (Current Employee) Waltham, MA

    ProsSalary is good once you have paid your dies and worked here for at least five years. Health care cost is not as exorbitant as it was six years ago.

    ConsHuman Resources is intent on promoting image of diversity and respect, yet neither attribute is apparent around the company. Complicated and overly wrought employee evaluations have not improved quality assurance levels and are a demoralizing factor as they continually downplay an employee's positive contributions.

    Advice to Senior ManagementStop managing by FEAR and stop putting profits ahead of employee concerns for a work/life balance. Provide equal opportunities and stop discriminating against women who are capable as their male counterparts. Reform Human Resources and the Culture of Fear which pervades every department.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Doesn't care about employees

    House Heating Clk F/T (Current Employee) Brooklyn, NY

    ProsHigh salary jobs, there're are union jobs available and good benefits

    ConsNo employee morale, most times you get overworked because they refuse to hire more employees, almost no growth opportunities because they hire from outside to pay them less..

    Advice to Senior ManagementCare about your employees especially ones in the lower bands stop taking employee morale programs away like a quiet room in the break room, yoga classes, occasional lunches or dinners, etc

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Disapproves of CEO

     

    Run, run far away

    Manager Digital (Former Employee) Brooklyn, NY

    ProsI really could not find any Pros. Total chaos and confusion. I'm not kidding, I was shocked.

    ConsMy paychecks were never correct, they lost all of my information and i had to resubmit all of my paperwork again just to get paid. I did not receive any pay in November :( My kids benefits were dropped for 2 months, i only found out when the Orthodontist bills were denied. No leadership and no goals. I did not appear that anyone new what was going on. C level employees were confused as to the goals of the company, as was I.

    Advice to Senior ManagementI truly wish i had some advice for you...good luck!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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