National Grid USA

  www.nationalgridus.com
  www.nationalgridus.com

National Grid USA Reviews

Updated October 20, 2014
Updated October 20, 2014
117 Reviews
3.0
117 Reviews
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Approve of CEO
National Grid USA CEO Steve Holliday
Steve Holliday
72 Ratings

Review Highlights

Pros
  • Good work life balance, except during year end and other financial reporting periods (in 9 reviews)

  • Good pay if you've worked there a long time (in 9 reviews)


Cons
  • Limited upper management growth without having to relocate (in 5 reviews)

  • Unstable, change in senior management every 2 yrs, consultants are in every department replacing full time employees (in 4 reviews)

More Highlights

26 Employee Reviews Back to all reviews

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  1.  

    Way behind from the modern business culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA

    Pros

    They pay well and people can work from home.

    Cons

    Technological glitches every day; impedes in the flow of work.

    Advice to ManagementAdvice

    Look around other businesses and learn, things are changing and the old school rules won't work in the near future.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Faded Glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA full-time (more than 5 years)

    Pros

    The people are awesome! Salary compensation is comparable for the industry.

    Cons

    Out of touch management, broken systems fundamental disconnect in understanding that the UK and US are not interchangeable. It used to be a fantastic place to work, but the atmosphere is filled with gloom and despair. Employees in the Res Woods office look like walking cadavers.

    Advice to ManagementAdvice

    Get a clue! Stop thinking "for" the employee and start thinking "about" them. You'll still find good people who want to work and restore the company to its former glory.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    It was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA (more than 5 years)

    Pros

    Decent salaries. Good work life balance.

    Cons

    Management is inefficient. Nothing else.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    No common goal, just money. Leaves employees "dangling" with no future planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Payroll in Syracuse, NY
    Former Employee - Payroll in Syracuse, NY

    I worked at National Grid USA full-time (less than an year)

    Pros

    I worked in the Payroll Dept here at the Main office in Syracuse NY; hired on as a temp. So you can say I know all about the payroll, hours, 35+ Union contracts, Overtime, pay raises, SAP program and oh lets not forget the management style.
     The only pro of my job were some of the decent "regular" folk I had the chance to work with, a measly paycheck and satisfaction out of helping employees & retirees through the mess of a payroll and management system

    Payroll employees only make roughly $40K yet in charge of Corporate payroll issues, the MOST important part of the company.
    Management positions, which are salary usually start at about $65 with directors earning $125-$135. Vp's make $175K
    Lineman vary from $35hr to $45hr. depends if your a group leader or not
    wow, a meter reader can start at $14 and go all the way to $30
    OVERTIME: DOUBLE WOW, the work crews earn overtime, I've constantly see guys that have a salary of $72k and take home home DOUBLE that. Obscene amounts of 1.5 and double time.

    a group forman know had a base salary of $85k yet after all his OT and year end BONUS he took home $232,000 . blows my mind

    Cons

    I have NEVER seen such an diverse employee & management group in my life. Very few had the common goal or experience for their jobs (in the offices). Management in my Dept. was some of the most INEPT management I have ever come across. How does a manager in arts and philosophy degree get to be in control of payroll? Their SAP program was rolled out untested at the behest of the CEO. I know this because I chatted with a recently retired VP who bought the program, but argued with CEO that it wasn't ready yet. It was one of the worse implementations in corporate history. People were not getting the paychecks correctly for 8 months. It was so bad the Company had to announce that any overpayment would be forgiven and gave EVERY affected employee a Large bonus for the problems they endured.

    Biggest complaint, the management has no care in the world about their subordinates. only care about implementing company policy. If I saw my manager broken down on the road I would keep on driving (maybe I'd call Triple aaa for them) but they are just merely "Tools" of the company

    Advice to ManagementAdvice

    put management in place that had a background in their jobs. use people that actually have a heart and treat their employees with some dignity and acknowledge their employees with more than a "grunt hello" in the morning. Hell the only time my manager bothered me were when "issues" came up. sometimes I wondered if he knew my name.

    and as for Outsourcing, YEAH, they hire TONS of "contractors" that come from agencies. Usually on a yearly contract but get renewed most of the time. they get about $70k year and work in all depts through the company, whether payroll, benefits, engineering. There are so many temporary contractors that come in on a daily basis that half the hotels in armory square must be filled with them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Analyst
    Current Employee - Lead Analyst

    I have been working at National Grid USA full-time

    Pros

    Pay is nice and company intentions seem promising.

    Cons

    Lack of advancement. Lack of coaching. Lack of technical support. Promising corporate outlook does not translate to day-to-day, month-to-month work life improvements.

    Advice to ManagementAdvice

    Encourage coaching at all levels. No matter what rank, people need feedback in order to prepare for daily life and improve professionally. Address technical support inefficiency.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Use to be as if you were working with family members until CSC took over. All downhill from there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Desktop Support Analyst in Hicksville, NY
    Former Employee - Desktop Support Analyst in Hicksville, NY

    I worked at National Grid USA as a contractor (more than 3 years)

    Pros

    Can't think of any now. There are no Pros working for CSC.

    Cons

    No job security. You had to kiss ass ALOT. Management has NO CLUE what they are doing. Communication is only one way. You are treated like a second rate slave and the pay rate is inadequate. If you are a seasoned veteran, start looking for work right away because your days are numbered. You are to old to be working for CSC and they are preparing to let you go.

    Advice to ManagementAdvice

    Learn what your job entails and then manage. Seriously consider advise which is given by those you are managing. They KNOW the pulse of the company better than you ever will.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Well paid, but overworked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supervisor, Overhead Lines in Providence, RI
    Former Employee - Senior Supervisor, Overhead Lines in Providence, RI

    I worked at National Grid USA full-time (less than an year)

    Pros

    Salaries are good and in line with or above national average. Extremely busy, hectic days even without storms. Constant headaches due to new back-office system,

    Cons

    Too much work for front-line supervisors. Some mid-level managers are uninvolved or dont seem to care. Possibly because they are over stretched as well. No work/life balance.

  9. 1 person found this helpful  

    Not a five star rating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at National Grid USA full-time (more than 10 years)

    Pros

    Salary, benefits, co workers...not much else sorry to say

    Cons

    Everybody cover your assets.....everybody runs around like a chicken with their head cut off for fear of doing or saying something that just might be innovative. No new ideas please...just do as your told...and if your from New York City...all the worse for you.

    Advice to ManagementAdvice

    None that they'd take.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Thrown Into the Wolves - as one co-worker said

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at National Grid USA as an intern (less than an year)

    Pros

    Pay is good, co-workers are great.

    Cons

    Very disorganized and has incredibly outdated software. You feel like you can't do anything without being supervised.

    Advice to ManagementAdvice

    Be more lenient with workers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    If you want to keep your sanity, don't take a job here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Northborough, MA
    Former Employee - Anonymous Employee in Northborough, MA

    I worked at National Grid USA full-time (more than 10 years)

    Pros

    Not much anymore. It used to be a great company to work for until they moved their headquarters to Waltham. I worked for 25 years and it was great, the last two years before I quit were horrible.
    Good pay if you've worked there a long time

    Cons

    Treated like you are a child by supervisors. Ridiculous codes to enter to account for every second that you have to be away from your desk which is highly discouraged anyways. Forget about talking to your fellow employees, if you have a conversation for more than 1 minute even if its about work, the supervisor is right there to ask if there is a problem. Everything you do is monitored which doesn't lead to good moral. Very little positive feedback, all you get is complaints about how much more you should be doing even though you are now doing the work three people used to do since half your department has either taken other jobs or quit. The pay is terrible for a new hire. During the last two years of my career I felt like I worked in a sweatshop.

    Advice to ManagementAdvice

    Treat your people like human beings not like robots. You would get much more production out of employees by not monitoring their every move. Under the current system of monitoring people,it makes people feel like they've done something wrong and its demeaning.

    Doesn't Recommend
    Disapproves of CEO

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