Nationwide
3.2 of 5 569 reviews
www.nationwide.com Columbus, OH 5000+ Employees

Nationwide Reviews

Updated Apr 1, 2014
All Employees Current Employees Only

3.2 568 reviews

                             

69% Approve of the CEO

Nationwide CEO & Director Steve Rasmussen

Steve Rasmussen

(286 ratings)

59% of employees recommend this company to a friend
111 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

They're not on your side

Member Care Representative II (Former Employee)
San Antonio, TX

I worked at Nationwide full-time for less than a year

ProsThe pay is excellent. And overtime is great when offered.

ConsTheir training is terrible! They need detailed training.

Advice to Senior ManagementWork on your occurrence policy.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

1 person found this helpful  

Sluggish and timid company that is extremely loyal to employees

Instructional Designer/Editor (Former Employee)

I worked at Nationwide as a contractor for less than a year

ProsOnce you're hired, you have to commit a felony or ask to be fired. Literally. You can't be "too bad at your job" for Nationwide once they hire you on.
Lots of resources.
Many locations.
Soft management style with little personal accountability.
Company is more interested in making everyone happy than doing a great job, which takes a lot of pressure off individuals.

ConsYou'll work with a lot of people who are poor fits for their positions and managers who became managers because of education rather than leadership qualities.
Honesty and constructive criticism are frowned upon. Touchy-feely is the way to go.
Change happens at a monolithic, glacial pace. Even good ideas are put through the ringer for weeks (if not months) before they are put into practice.
Once hired, people are not expected to perform at a certain level in order to keep their positions or advance within the ranks. Showing up and not committing crimes is enough to make six figures after 15 years.

Advice to Senior ManagementStop trying to be everyone's friend and start moving forward. Stop being afraid to fire people who are terrible at their jobs just because they've been around for 20 years. Stop hiring people as managers who have the people skills and leadership of a wet paper sack - your managers are meant to MANAGE, not stroke the egos of those with pedestrian intellects and average skill sets.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Once the best job I ever had, it eventually became a nightmare

Graphic Design Specialist (Former Employee)
Columbus, OH

I worked at Nationwide full-time for more than 5 years

ProsFlexible work hours, and the opportunity to produce some excellent work were key advantages to the company. An incredible staff that knows their business creates an enjoyable office culture.

ConsPromotions are nearly impossible in the Creative Services department; especially if you want to remain a creative. Inconsistent and sometimes befuddled management in the department caused nearly impossible work conditions. It wasn't always this way, but new leadership implemented in 2011 ruined a great place to work.

Advice to Senior ManagementGet your act together, appreciate your people and provide advancement opportunities for creatives who want to remain creative and not become HR executives.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

The whole experience was terrible and they were very misleading.

Direct Regional Sales Agent (Former Employee)
Des Moines, IA

I worked at Nationwide full-time for less than a year

ProsGood work atmosphere. Good benefits package.

ConsTerrible scheduling. Misleading about job. Offered me the job with a great schedule and half way through training told me that i had to pick a different schedule with two terrible options that were not presented to me when I got the formal offer. HR is not helpful at all and always unorganized. They told us that you could change your schedule after 3 months and once we got through training we found that is not the case. Same with how long you have to be there before you can change jobs internally.

Advice to Senior ManagementIf the Nationwide mission statement talks about honesty and integrity you guys should try acting with some.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Claims

Bodily Injury (Current Employee)
Raleigh, NC

I have been working at Nationwide full-time for more than 3 years

Prosnice facilities, always willing to give a second chance

ConsPoor management
poor claims load monitoring

Advice to Senior ManagementWhen you've been there too long...leave. Also, quit playing favorites.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Nationwide was a great place to work until your supervisor leaves...

Anonymous Employee (Current Employee)
Des Moines, IA

I have been working at Nationwide full-time for more than 5 years

ProsNationwide likes to recruit young people who have little to no work experience to mold them into their ideal associate.

ConsIf you are an older associate who had worked elsewhere , it is very easy to see through the blarney and know that Nationwide is no better or worse place to work than anywhere else. My supervisor left and a new hire was brought in. The new hire can only talk about the way things were at the old company. I found out the new hire was fired from the old company. I am now a liability to the new hire. Guess I will be looking for a new job!!!!

Advice to Senior ManagementLook very closely at your new hires coming from other companies. You may be creating new problems that were never there before.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Brutal Layoffs

Cleveland IT (Former Employee)
Cleveland, OH

I worked at Nationwide full-time for more than 3 years

Pros*The work life balance was better than average, especially for non-salaried employees.

*The facilities were clean and not in a congested downtown area but with some good lunch and gym options.

*The benefits were better than smaller companies but dentists in network could have been more numerous.

Cons*Paybands are very, very narrow compared to other big-name insurance companies in Ohio and the bonuses are smaller and rarer. If you work in a satellite office and can’t move to Columbus, chances for advancement and higher pay are rare too. To anyone working at “the place up the street” and looking for a pay raise here, you might get one out of your initial move to this company, but it might also be your last.

*Education reimbursement capping is better than average, but if they need to lay people off, keep in mind you are costing them money and will probably be scrutinized. It’s a gamble.

*Outing programs like ImagiNationwide seem like fun at first until you realize the trendy things they talk about (such as using the conjunction “and” instead of “but” in the workplace) can be used against you in managerial discretion as so-called soft skills you need to improve upon, no matter how well your results speak for themselves on the job.

*Layoffs were a problem. Understandably, businesses sometimes have to do it, but it should be business and not personal. There is no need to insult employees in the process. During one large layoff, special consultants were brought in a few weeks ahead of time, including consultants in HR to so that employees no longer had access to HR reps they previously knew to discuss concerns about pre-layoff treatment.

*Managers and directors who cared about their employees would frequently disappear, either through what seemed like forced retirement, being moved to non-managerial positions, or layoffs. I will always have fond memories of the managers who believed in their people and hope those leaders can use their skills in better-suited opportunities, but don’t expect those good leaders to always be there.

*There was some residual tension between the tenured employees who had been working with Victoria before Nationwide bought them out and everyone else.

Good luck to anyone who works here. If you are looking for a long-term career and are able to choose, I recommend other insurance companies in Ohio.

Advice to Senior ManagementWhen you must lay people off, do it swiftly and humanely without insulting people in department meetings or performance reviews.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Ok Company, Nothing Outstanding.

Anonymous Employee (Former Employee)
Columbus, OH

I worked at Nationwide as a contractor for more than a year

Pros1. Work life balance
2. Good People to work with.
3. If you only care about your paycheck then this is the right place for you.
4. Great Place for interns and fresh college graduate.

Cons1. Misconception about Agile.Basically confused.
2. Nationwide is not a market leader therefore no innovation.
3. Far behind in technology.
4. Business keep changing priorities which results in waste of money and time.
5. I don't see career growth at all. All you can do is switch teams but don't learn much
6. Manager doesn't understand the roles and responsibility which results in putting a wrong resource in a team to do the work which he/she shouldn't be doing.
7.Lots of inexperienced folks are managers or leads who talk about things based on theory or from books not from actual experience. Example: A person with 2 years of experience is a test lead and person with 7-8 years of experience is working as a tester. (Atleast that's what I see in my team)
8. Don't value the experience of contractors.
9. Focus is always a short term fix. They never think strategically.

Advice to Senior ManagementFocus on quality than quantity. Stop thinking tactically and focus on strategy.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Basically like working in IT at IBM.

Director (Current Employee)
Columbus, OH

I have been working at Nationwide full-time for more than 5 years

ProsThey are a Mutual Company.

ConsSome very slick back stabbers get away at pitching morals & stories their way to throw you to the curb if you lose your internal support network. Be on your guard all the time.

Advice to Senior ManagementYour support can be the largest impediment to an associate's career. Work and play fair and and don't give your Sr Leadership friends any breaks that you wouldn't give a subordinate. You spend too much of policy holder's monies on your two lavish God Pod towers 1 & 2 and surround yourselves in too much opulence. Get ahold of your lax expense management so you can lower policy holder's premiums.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Disorganized, unprofessional and unchallenging MBA internship.

MLRP Intern (Former Employee)
Columbus, OH

I worked at Nationwide as an intern for less than a year

ProsThe working hours were flexible. In fact, many employees would come in between 9-10am and the entire office was empty by 5:45pm. The people at Nationwide are very nice and the program provides comfortable housing within walking distance to the office.

Networking is encourages and people from various departments and level are willing to meet with you to discuss their job.

ConsThe supervisor of the MLRP program is extremely disorganized and difficult to connect with. The program is intended to be modeled after more successful programs in the company such as the FLRP (Finance) however it falls far short. Multiple of the full-time MLRP were seeking permanent position after their third and final rotation. There is no system for placing the MLRPs and as a result participants are being stuck in limbo between the MLRP and a permanent position. It also seems like the program is moving to be an undergraduate level program rather than an MBA program. I was told that undergrads were offered position first because they were cheaper.

As for my own experience, I was placed with a manager who obviously had zero experience managing others. There was very little feedback or mentoring even after seeking it directly. I was placed in a business unit based on a project proposal requesting a summer intern. However, during my internship I spent about 10% of my time working on the project. I was given busy work that would be unchallenging for an undergraduate level intern with no professional experience. I had no formal mid-summer review or feedback despite the assurance prior to my acceptance of the position that it would “be clear how I was performing throughout the summer.” I was given the opportunity to give a final presentation of my research to a department VP. However prior to my presentation, I was directed by my supervisor to alter my finding to match what had been assumed before my research. Further, my final presentation that was scheduled for one hour was cut to 20 minutes on the day of the meeting.

I was able to have a phone hooked up by the third week on the job and I received a computer monitor during my fourth week. The company still uses Lotus Notes and is slow to adopt new technology. I had no access to a shared drive for research or background information and as a result I was limited to the information that was provided to me by my manager. Often times only by request and many times printed copies instead of digital.

Advice to Senior ManagementCreate challenging assignments for your interns. It seemed like we (interns) were just filling spots with meaningless assigments. Interns can be valuable assets that can provide value to the company and solve difficult problems.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Nationwide? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Nationwide reviews and ratings — including employee satisfaction and approval rating for Nationwide CEO Steve Rasmussen. All 111 reviews posted anonymously by Nationwide employees.