NaviSite
3.0 of 5 43 reviews
www.navisite.com Andover, MA 500 to 999 Employees

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3.0 43 reviews

                             

72% Approve of the CEO

NaviSite President & CEO Brooks Borcherding

Brooks Borcherding

(25 ratings)

44% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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No training to keep you current

Oracle Client Manager (Former Employee)
North Andover, MA

I worked at NaviSite full-time for more than a year

ProsWork from home 2x /week

ConsCheap, don't invest in employees to keep skills current

No, I would not recommend this company to a friend

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Correction in direction need

Sales Engineer (Current Employee)
Andover, MA

I have been working at NaviSite full-time for more than 3 years

ProsExposure technologies from the latest to decade old vendor unsupported.

ConsLack of direction due to inexperience of some the key decision makers.

Advice to Senior ManagementGet qualified technical mid level management.

No, I would not recommend this company to a friend

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Does not pay market salaries, need to fight to get the right salary up front.

Anonymous Employee (Current Employee)
San Jose, CA

I have been working at NaviSite

ProsFlexible work at home, stable list of clients. Have to be self motivator,

ConsSalary levels are below market, looking for Time Warner to change this.

Advice to Senior ManagementFix the sales team, they are very weak. Cant sell a deal without having client facing teams holding their hands. Start to clean out the management tier from Surebridge, they form too tight a club, which prevents growth of talent. Put some decent management in India, current management is poor and does not know how to retain talent.

No, I would not recommend this company to a friend

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Disorganized

Software Developer (Current Employee)
Santa Clara, CA

I have been working at NaviSite

ProsThe office floor was always quiet.

ConsI worked in the Santa Clara office briefly after my company was acquired. Many of the florescent lights kept flickering or were off completely. My cube was on the 2nd floor over their computer room on the 1st floor and the floor vibrated constantly. I inquired with the maintenance guy there, but nothing got done about any of this.

My fellow employees all seemed down all the time. I found it little depressing. I never saw much organization there or vision from the top. They just seemed to have scattered projects without one vision or identity. The management structure also seemed unclear. My team's manager had about 5 people above him and even he said he was unclear who reported to whom.

Based on what I was told, they bought my old company because we had one super-customer whose business they wanted. Shortly after Navisite bought my company, they lost this customer. Rather than keeping us all to work on other projects, they laid us all off. Then, they tried to hire me back on contract (and at least one other coworker I know of), but without benefits and at the same salary (and the contract would only be for a certain period, like a few months, and then would have to be renewed).

Advice to Senior ManagementMy advice to Navisite management is to become more organized and communicate a clear vision to the employees. Also, get those florescent lights fixed in the Santa Clara office.

No, I would not recommend this company to a friend

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Limited lifespan only

Senior Systems Engineer (Former Employee)

I worked at NaviSite full-time for more than 3 years

ProsA chance to gain experience in a managed hosting environment with access to modern enterprise hardware & cloud environments.

There are some extremely dedicated, talented and professional individuals at all levels that keep the company ticking. Very inspiring people!

It's a good experience for 12-24 months.

Brooks and some of the senior team are inspiring and passionate people.

ConsNavisite expect a LOT from you, and the pay & benefits do not reflect this. There seems to be a policy of paying under market value, and the on-call rates absolutely suck. Work/life balance is very poor. I recommend aiming high for salary at your interview as it's unlikely you will get a payrise once in role. They seem to be happy for people to leave rather than pay them market rates!

Operations teams are silo-ed so it can be difficult to get experience in other fields and there is no professional development program to support growth. Messaging in particularly is one of the more cliquey/elitist teams I have worked with.

Time Warner took the company over in 2011 - no positives to this come to mind.

Advice to Senior ManagementInvest in a proper appraisal and professional development program to encourage the most from staff, and pay people what they are worth!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Nothing much to say other than "OK'

Anonymous Employee (Current Employee)

I have been working at NaviSite

ProsFair platform to enhance own skills and move on. People around is good.

ConsFor India office : Less compensations and benefits, Weak administration, One cannot get much motivation and inspiration from the Mgmt side.

No, I would not recommend this company to a friend

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Infrastructure Mgmt in India is incapable and very highly paised as per India Salary Norms.

Infrastructure Management (Current Employee)
Gurgaon, Haryana (India)

I have been working at NaviSite

ProsGood peolpe in US counter part and very helpful.. US mgmt is cooperative

ConsThe Indian Mgmt(Infrastructure ) and India Head is like a dictator and very little technical knowledge but good speaker. Many time different people complaint about the behavior of the mgmt but it is somehow suppress by mgmt at Andover and iteration rate high nearly more than 40%. They never retain any employee

Advice to Senior ManagementPlease do something to help India employes (Infrastructure)

No, I would not recommend this company to a friend

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If you are sales, look elsewhere. Sales management is weak

Regional Sales Manager (Former Employee)

I worked at NaviSite

ProsSmart technical people who actually care about their work, want to be challenged, and are willing to think outside the box for a solution.

ConsSales management is weak. If you have been in the hosting space for any period of time you see the same backgrounds from telco sales management and "has been" hosting providers. Sadly the stories of "I closed one of the biggest deals ever....I remember when I closed.....", of course these deals were back in 2000 during the dot com days when anyone could close a deal. It's as if NaviSite is the sales manager graveyard for guys from Digex, DataReturn, UUNet, DigitalRiver and so on. And sadly these sames guys bring in their old buddies who haven't sold anything new since the dot com days, yet the management hires them year after year. Maybe sales management talent is hard to come by. I certainly have seen that first hand with some of the dolts NaviSite has hired in the past from places like Digex, etc.

Advice to Senior ManagementFocus on skills and what makes someone successful instead of what they supposedly did years ago. Everyone knows that getting a customer you sold 3 years ago to move is virtually impossible in the hosting world, unless they are unhappy. Hiring management who say they can make that happen is only deluding yourself. Hire skills, not the the "rolodex". It's not who they know, it's WHO KNOWS THEM.

No, I would not recommend this company to a friend

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OK

Technical Manager (Current Employee)
Gurgaon, Haryana (India)

I have been working at NaviSite

ProsOpen door policy
Accessibility to sr management in US

ConsLack of implementation of Core values in India office
Lack of leadership in India office. One man does it all

Advice to Senior ManagementOpen up
Raise stock price
Raise revenue

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at NaviSite reviews and ratings — including employee satisfaction and approval rating for NaviSite CEO Brooks Borcherding. All 9 reviews posted anonymously by NaviSite employees.