Neiman Marcus

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Neiman Marcus Reviews

Updated August 18, 2014
Updated August 18, 2014
348 Reviews

2.9
348 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
161 Ratings

Review Highlights

Pros
  • Discount at Neimans, along with an amazing employee discount sale (up to 60 percent off) (in 26 reviews)

  • good discount on many items in store (in 14 reviews)


Cons
  • Upper management treats contractors like they are throw aways (in 16 reviews)

  • Older sales associates are very stubborn to work with (in 15 reviews)

More Highlights

70 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great name for a resume

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The discount is great, and you work with very talented people.

    Cons

    The environment I worked in was very toxic and the manager and VP of the department I was in have a reputation for targeting and bullying employees out.

    Advice to ManagementAdvice

    Learn the trade of the employees you manage.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Bellevue, WA
    Current Employee - Sales Associate in Bellevue, WA

    Pros

    learning more about new fashion during morning meetings

    Cons

    constant pressure to meet unrealistic sale numbers, no traffic in bellevue store

    Advice to ManagementAdvice

    less micro management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    below average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    Pros

    potential clintelle relationships, based on commissions

    Cons

    bad hr, catty environment, deductable check if items are returned

    Advice to ManagementAdvice

    care about employees

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  5. 1 person found this helpful  

    Wish i had read the reviews before I started here, and encourage others to do their research better .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    Pros

    .Hours are pretty standard Not open too late or early except during the holiday season. Discount is good . Wish I was able to offer more in this area .

    Cons

    Too many often on the sales floor make it hard to make your quota. low checks. This store has the most unfriendly co-workers I have ever encountered. Return policy has eaten into my checks through no fault of my own many times over. If coworkers hear you made a sale when they were not there then they feel as if you infringed upon their "client" they will take it out on you.

    Advice to ManagementAdvice

    Management clearly is unconcerned with the staff .HR at the store has a reputation of removing or harassing anyone that has expressed any concerns. So you really have no options but to just look for something better if it could come your way .Some great associates have come and gone here it reduces enthusiasm when they leave . Many employees feel meaningless here and its in part to your treatment of them. You should try to be more encouraging in an honest way rather than looking down upon us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Unless your a female there is no growth opportunity from the Sample Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sample Coordinator  in  Irving, TX
    Current Employee - Sample Coordinator in Irving, TX

    Pros

    Discounts at the stores in Dallas.

    Cons

    Lack of support from Management. Very little recognition is given to the employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Sales

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Austin, TX
    Former Employee - Sales Associate in Austin, TX

    Pros

    The hours for a retail job are good.

    Cons

    A lot of in house fighting over sales. Management poorly trained and your rights as a employee are frequently trampled upon. HR is a nightmare. They really don't know what they are doing and people get a lot of misinformation.

    Advice to ManagementAdvice

    Realise that the people on the floor make your jobs possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Great company....if....you drink the Kool-aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Scottsdale, AZ
    Former Employee - Department Manager in Scottsdale, AZ

    Pros

    For the retail industry...No late nights. Wonderful staff to work with, excluding upper management and corporate

    Cons

    Senior management....corporate!!!
    If you willing to just follow the leaders and be willing to be a puppet, over the years you will get your 3-5% raises and hopefully snag a better position. That's if senior management likes you enough, otherwise that will never happen. If you don't build relationships, quick, you won't last long. When it comes down to it, no matter how long you work for this company or relationships you build, if it comes down they will throw you to the wolves if need be.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Would not recommend for employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    Beautiful store in a nice town with top notch designer clothing and shoes.

    Cons

    I am glad I am NOT alone : I agree with Nalick,MN: absolutely awful. misery, inducing place. Evil, Greedy, Backstabbing: Newport Beach claims racist.Honolulu: Jealous of new people, claims every customer that come in is already someones client. Smoke and Mirrors claims HORRIFIC work environment. A current employee sees the store executives as arrogant and condescending. If I had known about this site before hand, I would have thought twice.

    Advice to ManagementAdvice

    would not do any good to offer, not appreciated

    Doesn't Recommend
    No opinion of CEO
  10. 3 people found this helpful  

    Negative- it is a corporate trap. Executives are solely focused on gross profit and resale of company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Couture Sales  in  Dallas, TX
    Former Employee - Couture Sales in Dallas, TX

    Pros

    Immediate co-workers can be pleasant. Client relationship was the most rewarding and enjoyable.

    Cons

    Management- They need to train managers to understand the structure & reality of high profile sales and customers/clients. HR department in my store was very disorganized- could offer no insight, time line, advise to long term goals within the company and my personal growth. I joined "in-store" as I believe it is extremely important for corporate employees to have first-hand experience in the business they are in- however, I had plans to move forward into corporate and was promised that those opportunities would open to me after my first dedicated year of work in-store. I waited, and the opportunities were closed off to me due to my positive performance on the sales floor- i.e. they didn't want to lose the business that I was bringing in. My advice to anyone, is if you want to work in-store with the hopes of moving into corporate positions, be prepared to dedicate 2-3 years of in-store work- you will have to fight for yourself, no one, at least in my experience, will go up to bat for you. Everyone, so it seemed, in management were also in pursuit of the same corporate positions that you may seek- this company has an "every-man for himself" standard in my opinion.

    Advice to ManagementAdvice

    I believe that Neiman Marcus would grow internally if they hired more managers who are NOT pursuing corporate "big-jobs." Nearly the entire management team in my store were a part of the "Executive Development Program" (EDP- internal program that consists of assistant-ships to buyers followed by in-store management-- their ultimate goals are to get into the buying or merchandising departments within corporate) which, while I see is very helpful to the individuals IN the program, it becomes very difficult to find true talent for management IN-store as NONE of them are actually interested in being in-store. They are continually looking for ways for to highlight themselves, rather than reward and help their departments. I think Neiman Marcus should focus on getting back to some it's "exclusive-roots"- they need to focus on hiring GREAT people, rather than MANY people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Unpredictable environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Visual Trimer  in  White Plains, NY
    Former Employee - Visual Trimer in White Plains, NY

    Pros

    Great Fashion. Great Fashion and Visual Directers

    Cons

    Abusive Environment.Not very supportive

    Doesn't Recommend
    Approves of CEO

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