Neiman Marcus Reviews

Updated July 26, 2015
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
41 Ratings

Pros
  • Employee discount, meeting new people (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • The demeanor of other sales associates (in 25 reviews)

  • Lacking direction from upper management (in 20 reviews)

More Pros and Cons

100 Employee Reviews

Sort: Popular Rating Date
  1. Neiman Marcus Direc t

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    All employees receive a 30% discount on purchases, including sales merchandise and Last Call. The 401K company contribution is pretty much in line with what other companies offer.

    Cons

    The salary employees are treated much, much better than the hourly employees. The health insurance is more expensive than it is for employees of other companies. The more you make the less it costs you per dollar of income. The hours for hourly associates are often cut to 20 hours a week.

    Advice to Management

    Distribute the cost of health care evenly among the employees. People who make twice as much as other employees should pay twice as much. Find a way to make certain that the hourly employees get their 40 hours per week - 52 weeks out of the year.


  2. Universal Agaent

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Shopping and discounts very nice coworkers

    Cons

    Much work little pay poor training

    Advice to Management

    train your staff


  3. Helpful (1)

    Human Resource Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Initially it was a collaborative environment. An entrepreneurial attitude was encouraged. We built a strong sense of team in the store and were praised highly for our successes.

    Cons

    The division changed direction. Too many stores opened in the same markets. Customers didn't adapt well to the changes. Corporate management was not interested in honest feedback.

    Advice to Management

    Corporate management needs to be more responsive to input from the stores. Corporate HR needs to be more understanding of what happens in the store.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 0 Quality Luxury Managers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Coordinator in Las Vegas, NV
    Former Employee - Merchandise Coordinator in Las Vegas, NV

    I worked at Neiman Marcus full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Employee discount, meeting great vendors,gratis (cosmetic dept. only), NM rewards occasional, coffee in the morning.

    Cons

    The managers need to be refined and well versed, as it is a luxury store. Most of them do not have the luxury background to be employed there. Associates will go to HR for nonsense that managers should take care of. Career opportunities are limited. Too many married managers work there. Although they work in different departments, it makes it awkward. NM usually under pays their managers. You get what you pay for. Not very much competency.

    Advice to Management

    Consistency with ALL associates is key. There is an excessive amount of favoritism amongst the executive team and it trickles down to the department managers and then to the associates. Executives will have their "favorite associates" spy for them. The majority of the management team tends to talk negatively about each other. There is an excessive amount of gossip in the store. If they don't like you the executives will find a way to terminate you. Whether its by puting pressure on you until you crack, or will write you up for minimal things. Such a shame that the Las Vegas location will never be successful until the top "leaders" change their "management" ways.


  6. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Neiman Marcus full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Beautiful place to work, smart engaging employees

    Cons

    Not enough shopping traffic coming into the store to make a decent commission only paycheck.

    Advice to Management

    If you want happy employees pay a hourly base plus commission. Forget putting your employees into the "rears" its just to stressful for people knowing they will have to pay back the Company store once a decent amount of sales/commission is made.


  7. Bad experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Neiman Marcus

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The discount is the only good thing I can say about the company itself, and even that is changing.

    Cons

    The managers play favorites. There are so many returns and the company is not willing to change the return policy. Customers abuse the policy. It also depends what department you are in. Some departments are more successful than others. When you ask to switch departments you get 101 and excuses. Maybe it was just the location I worked in, but its a shame. I came with different expectations, but was very disappointed.

    Advice to Management

    Corporate needs to observe more closely who they have running these departments, and look at the senior managers as well.


  8. Men

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Palm Beach, FL
    Former Employee - Department Manager in Palm Beach, FL

    I worked at Neiman Marcus full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company benefits are very good

    Cons

    A manager on your back everyday


  9. Helpful (1)

    sales consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Francisco, CA
    Former Employee - Sales Consultant in San Francisco, CA

    I worked at Neiman Marcus (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Beautiful Ambiance, Great Clients, Good Working Hours for Retail Discounts on most Merchandise

    Cons

    Part Commission based so you need to build up a Clientele. Lots of Turnover from most Departments. Management can be very rude at times and no Team Playing

    Advice to Management

    Select better Candidates, Adhere to CA Break Rules


  10. Helpful (2)

    Most boring job I've ever worked.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Children's World ­ Sales Associate in Fort Worth, TX
    Former Employee - Children's World ­ Sales Associate in Fort Worth, TX

    I worked at Neiman Marcus full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great Hours Decent discount if you can afford to shop there (you can't on what they pay you) Free company phone

    Cons

    The job is very over promised, you wont make nearly as much money as they tell you you will. Very boring, you'll spend your entire 8 hour day doing nothing half the time. Pay is poor because you're working for commission, but there needs to be business to make commission. Very competitive when it doesn't have to be, associates are bored so they get into each other's personal business.

    Advice to Management

    Be honest about what this job is. Not everyone is willing to wait 5-10 years to build that clientele to really start seeing the job pay off. posing your employees against each other is no way to run a successful business


  11. Helpful (1)

    Seasonal Recruiter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Recruiter in Irving, TX
    Former Contractor - Recruiter in Irving, TX

    I worked at Neiman Marcus as a contractor (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Employee discount and some coworkers

    Cons

    Hostile work environment. Even though I was fairly new and I would only be there for a couple months no one bothered to train me to do anything. And when I would ask, they gave me the runaround.

    Advice to Management

    Train, train, train!!!



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