Neiman Marcus
2.9 of 5 286 reviews
www.neimanmarcus.com Dallas, TX 5000+ Employees

Neiman Marcus Reviews

Updated Apr 1, 2014
All Employees Current Employees Only

2.9 286 reviews

                             

65% Approve of the CEO

Neiman Marcus President, CEO, and Director Karen W. Katz

Karen W. Katz

(130 ratings)

49% of employees recommend this company to a friend
65 Employee Reviews Back to all reviews
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1 person found this helpful  

I have been at neiman marcus almost a month

Customer Care Associate (Current Employee)
Irving, TX

I have been working at Neiman Marcus full-time for less than a year

Prosworking from home, The training technique it may be a little difficult but I like how its just you and your computer you kind of go at your own pace. Its worth it for all the work that you have to do and all that information that you need to know, its better they have you training yourself I think you can retain the information better.

ConsThe Pay, The Customers...sometimes can be a little aggresive

Advice to Senior ManagementI think that higher pay would be great !

Yes, I would recommend this company to a friend

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Great people to work with.

Sales Associate (Former Employee)
Houston, TX

I worked at Neiman Marcus part-time for less than a year

ProsThe hours are great. Room to grow with in the company. The pay is ok but meeting new people was the best part.

ConsLeadership lacked skills. Staff where rude to clients who wouldn't spend more then $100. Not willing to build new relationships with clients.

Advice to Senior ManagementHire staff that will train on customer service. Hire sales associates that doesn't mind serving.

Yes, I would recommend this company to a friend

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It's "Retail".

Client Support (Current Employee)

I have been working at Neiman Marcus full-time for less than a year

ProsThe hours of operation are great!. I can't say that I've ever known or worked for "any" department store that has closed at 8pm, nice.
Employee discount is good. And they also give you "double" discount during certain months, fabulous way to stock up on cosmetics or something that you adore that cost a fortune!.
Great way to learn and gain amazing experience on all the best fashion designers and trends.
Great way for someone young or someone that is looking to get their foot in the door to a career in fashion "outside" the store (it's a great stepping stone).

ConsIt's "RETAIL". The slow times are the same slow times as any other department store no matter how glamourous the store is!.
It's all commission. You are in a tank full of sharks that are waiting in the same waiting pool as you to strike at the same bait that you are waiting for. Be prepared to grow thick skin and take the punches as well as throw them. But in the same waiting pool, you do meet some amazing people that "are" your friends and will show you a trick or two.
Don't expect this job to pay the bills. Make sure you have alternate financial back up.
Lastly; it's "retail", you should know when you first apply what it's all about, it's not rocket science!.

Advice to Senior ManagementFair.

Yes, I would recommend this company to a friend

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It prepares and teaches but doesn't support advancement when it should

Anonymous Employee (Current Employee)

I have been working at Neiman Marcus full-time for more than 10 years

ProsFlexibility, and support in the stores is good. Discount is nice. Many good people to work with

ConsDifficult to advance, archaic systems, outdated computers and registers, premier stores should have premier tech, not be stuck in the 70s.

Advice to Senior ManagementDon't be stuck in the 70's too, all the management seems so old fashioned, no support for younger thinking or advancing to new ideas. Everything is in the mode of, if it's not broken, don't fix it. They don't seem to realize it is broken! the business needs to evolve, it is stuck.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Decent Pay, Poor management

Customer Care Associate (Current Employee)

I have been working at Neiman Marcus part-time for less than a year

ProsDecent pay and benefits especially being a college student. Pretty flexible.

ConsNo consistency, constant and unnecessary team manager changes.

Advice to Senior ManagementBe more understanding when it comes to your internal customers aka your employees.

Yes, I would recommend this company to a friend

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Commission Sales Womens's Designer-Couture

Sales Associate (Former Employee)
Atlanta, GA

I worked at Neiman Marcus full-time for less than a year

ProsFocused only on sales...No tasks involved.

ConsToo competitive and very unfriendly co-workers!

Advice to Senior ManagementPay attention to moral!

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As good as it gets in retail

Anonymous Employee (Former Employee)
Dallas, TX

I worked at Neiman Marcus full-time for more than 3 years

ProsGreat salary, ok benefits, great discount. No extended holiday hours. Management is for the most part competent.

ConsSometimes it gets a little competitive and catty between sales people. Some of the other standard retail complaints do apply. Can be high pressure at times.

Yes, I would recommend this company to a friend

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N/A

Sales Associate (Current Employee)
Topanga, CA

I have been working at Neiman Marcus full-time for more than 5 years

ProsNeiman Marcus Has only the name of luxury

ConsNeiman Marcus Is only good place to shop not to work

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Review of sales department workforce

Anonymous Employee (Former Employee)

I worked at Neiman Marcus full-time

ProsGreat customers and merchandise rotation

ConsToo many salesmen on the floor

No, I would not recommend this company to a friend

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Bad Attitudes, Terrible Pay

Copy Producer (Former Employee)
Irving, TX

I worked at Neiman Marcus full-time

ProsOpportunity for advancement
Jobs available in many cities
Excellent discount and deeper discount on special employee days

ConsLots of bad attitudes and snobbiness
Pay was terrible for the amount of hours we were expected to work

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Neiman Marcus reviews and ratings — including employee satisfaction and approval rating for Neiman Marcus CEO Karen W. Katz. All 65 reviews posted anonymously by Neiman Marcus employees.