Neiman Marcus

  www.neimanmarcus.com
  www.neimanmarcus.com

Neiman Marcus Reviews

Updated November 23, 2014
Updated November 23, 2014
389 Reviews
3.1
389 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
191 Ratings

Review Highlights

Pros
  • Besides the obvious employee discount, those who work in the Call Center become more like family (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)


Cons
  • There is always, always stuff coming back, even for the top sales associates (in 25 reviews)

  • Seems like upper management turns their head to the erratic behavior of their seasoned staff (in 20 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    good benefits, welcoming atmosphere

    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Neiman Marcus full-time (less than an year)

    Pros

    Good work environment unlimited earning potential if you can build good clients.

    Cons

    Traffic can be slow

    Recommends
  2.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Saint Louis, MO
    Current Employee - Department Manager in Saint Louis, MO

    I have been working at Neiman Marcus full-time (less than an year)

    Pros

    Very friendly people. Great benefits. Focus on internal and external customer service.

    Cons

    Employee purchases can only be paid with check, cash, or Neiman Marcus card. Registers need updating.

    Approves of CEO
  3.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Manager in Miami, FL
    Former Employee - Operations Manager in Miami, FL

    I worked at Neiman Marcus full-time (more than 10 years)

    Pros

    Good pay and lots of accommodations

    Cons

    Very Very political, if you don't have a relationship with someone in senior management you will not get very far

    Advice to ManagementAdvice

    Develop a relationship with key people and you will grow

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Organized, Professional, nice ground floor opportunity into fashion industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate
    Current Employee - Customer Care Associate

    I have been working at Neiman Marcus full-time

    Pros

    Lots of opportunity to advance and ground floor entryway into historic fashion industry with lots of influence, culture, expertise, and history.

    Cons

    Frequent seasonal cattle-call type hiring processes has allowed some unsavory characters to grab hold of long term positions and not all of them have good intentions towards their new co-workers.

    Advice to ManagementAdvice

    Consider developing safe portals to advancement for experienced business and degreed professionals.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Love working for Neiman Marcus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Neiman Marcus full-time (more than 8 years)

    Pros

    If you want to work for the best retailer. This is where your career will develop

    Cons

    Nothing to say at this moment

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Excellent company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Dallas, TX
    Former Employee - Department Manager in Dallas, TX

    I worked at Neiman Marcus full-time (more than 3 years)

    Pros

    NM is a true family. They really do care about you and who doesn't love that discount? NM only takes the best of the best.

    Cons

    It's more of a glamorous job, but it looks great on a resume.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Such a caring company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Palo Alto, CA
    Current Employee - Sales Associate in Palo Alto, CA

    I have been working at Neiman Marcus full-time

    Pros

    I've never worked for a company that takes care of their employees so well! There are perks and benefits around every corner. Literally if you do the most basic aspects of your job you will be physically rewarded with some sort of gift card or prize almost every single time. They're always coming up with new fun contest incentives to do better. Also, all of the upper management are so down to earth and respectful to us sale associates. I never feel like they are talking down to me, but rather, to me, on a level of equals...

    Cons

    At times when I first started the job, managers and other associates would be too busy to help me when I needed it. No managers took extra time to check in with me enough and make sure I was able to handle everything on my own. I'm just glad I had previous retail experience otherwise I would have been DEAD LOST as opposed to just, lost, like I was.

    Advice to ManagementAdvice

    Fix the training routine. It was so dense and boring, (not to mention completely unorganized with no itinerary) I was barely able to retain any of it before I began working on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work during the holiday season!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gift Wrap/Deliverer in Chicago, IL
    Current Employee - Gift Wrap/Deliverer in Chicago, IL

    I have been working at Neiman Marcus as a contractor (less than an year)

    Pros

    The location of Neiman Marcus is amazing! It is located on the Mag Mile so its beautiful during the holiday season! The pay was also great as well! The employees are really nice and welcoming!

    Cons

    I didn't really care for how they did their lunch breaks, If i wanted to go buy some lunch elsewhere i felt a little rushed.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    I love working at the Customer Care at Neiman Marcus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work At Home Customer Service in Irving, TX
    Current Employee - Work At Home Customer Service in Irving, TX

    I have been working at Neiman Marcus full-time (more than an year)

    Pros

    I love talking to the customers and also working from home.

    Cons

    You have no control over your schedule

    Advice to ManagementAdvice

    The new shared chat is awesome for learning! Continue scheduled training as it takes a while to learn the subtleties of the rules/procedures.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Neiman Marcus Group Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Dallas, TX
    Former Employee - Intern in Dallas, TX

    I worked at Neiman Marcus full-time (less than an year)

    Pros

    Great access to executives, great realistic picture of what it takes to be an assistant buyer and great support staff

    Cons

    There really weren't many negatives here. I was extremely happy with my experience and would recommend it to anyone.

    Recommends
    Positive Outlook
    Approves of CEO

Neiman Marcus Photos

Outside of historic Neiman Marcus Headquarters and flagship store in Dallas. (Photo attributed to Dfwcre8tive - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
NM Cafe
Neiman Marcus Direct

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