Neiman Marcus Reviews

Updated July 4, 2015
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5.0
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Neiman Marcus President, CEO, and Director Karen W. Katz
Karen W. Katz
52 Ratings

Pros
  • Employee discount, meeting new people (in 29 reviews)

  • Good discount, fun atmosphere, wonderful management (in 16 reviews)

Cons
  • The demeanor of other sales associates (in 25 reviews)

  • Lacking direction from upper management (in 20 reviews)

More Pros and Cons

72 Employee Reviews

Sort: Popular Rating Date
  1. Great Company Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    supportive
    doesn't micromanage
    lets you run your own business
    great place to build clientele

    Cons

    competitive
    commission based sales
    stressful environment
    needy customers
    no room for growth

    Advice to Management

    stop hiring bad support for sales people


  2. NMG Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Online Merchandiser in Dallas, TX
    Current Employee - Online Merchandiser in Dallas, TX

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good environment and friendly co-workers

    Cons

    The pay is paltry but there is room to leverage assets if they see them valuable

    Advice to Management

    Define roles


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Specialist in Tysons Corner, VA
    Former Employee - Product Specialist in Tysons Corner, VA

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great hours and great pay

    Cons

    overly entitled customers who want you to bend over backwards

    Advice to Management

    Be better listers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Los Angeles, CA
    Former Employee - Customer Service Associate in Los Angeles, CA

    I worked at Neiman Marcus (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Highly competitive and end energetic workplace

    Cons

    Employee conflict in the workplace has more emphasis in situations that should be taken up with corporate management


  6. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Boca Raton, FL
    Former Employee - Sales Associate in Boca Raton, FL

    I worked at Neiman Marcus (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great company to work for

    Cons

    no cons. Always very positive

    Advice to Management

    I did not look for management position


  7. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mansfield, TX
    Former Employee - Customer Service Representative in Mansfield, TX

    I worked at Neiman Marcus (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Training class was fun and informative.

    Cons

    The training classes should be longer than two weeks. There were too many things I wasn't aware of once I got on the phones.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Orla, TX
    Current Employee - Cashier in Orla, TX

    I have been working at Neiman Marcus (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great Place to work
    Fun managers and co workers

    Cons

    Very busy on weekends
    Sometimes customers are rude

    Advice to Management

    Work hard


  9. Great company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Associate in Irving, TX
    Former Employee - Customer Care Associate in Irving, TX

    I worked at Neiman Marcus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great co-workers, great training, and good pay.

    Cons

    not many cons to discuss.


  10. Great customer service oriented luxury retailer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, access to technology, upward movement, discount

    Cons

    Compensation, lack of communication throughout channels

    Advice to Management

    Too much focus on technology


  11. Helpful (3)

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neiman Marcus

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Amazing discounts, and good work experience

    Cons

    Healthcare isn't that great. Favoritism plays with some managers.

    Advice to Management

    Million dollar associates can handle everything themselves. They have assistants for a reason. I understand they help the store make the numbers, but also understand that the little people in the stores help too and sometimes needs assistants with their numbers.



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