Nelnet
3.3 of 5 45 reviews
www.nelnet.net Lincoln, NE 1000 to 5000 Employees

Nelnet Reviews

All Employees Current Employees Only

3.3 45 reviews

                             

76% Approve of the CEO

Nelnet Chairman and Co-CEO Mike Dunlap

Mike Dunlap

(33 ratings)

63% of employees recommend this company to a friend
4 Employee Reviews Back to all reviews
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Student Loan Advisor

Student Loan Advisor (Current Employee)

I have been working at Nelnet full-time for more than a year

ProsSome of the other employees are good to work with. They feed you occasionally, and offer fun incentives for time off and dress down.

ConsThe required five hours of overtime weekly, and occasional Saturday or Sunday, for the last nine months.

Advice to Senior ManagementHire enough people to take care of the loans you have before taking on more, and overwhelming all of your employees. This is the reason people are quitting.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great employees but horrible place to work.

Account Executive (Former Employee)
Lincoln, NE

I worked at Nelnet full-time for more than 3 years

ProsThe employees are great to work for and you make a decent pay.

ConsThe upper management is no good. They are not speedy and they set back and let the employees do all the work.

Advice to Senior ManagementGet off your buts and make this a better company.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The reality: it's a call center job.

Default Management Specialist (Current Employee)
Lincoln, NE

I have been working at Nelnet

Pros- You will be an expert on student loans and debt after this job
- Benefits for full time employees are standard are good.
- Pay is at least above minimum wage
- This is probably one of the best jobs you can get if you don't have a college degree or you dropped out of college.

ConsDon't be fooled by the fancy job title, you are a DEBT COLLECTOR working in a CALL CENTER for 8 hours straight. It is migraine-inducing and you are expected to harass broke idiots who can't pay their debt because they have no money. Quality assurance and supervisors monitor your every move and you are expected to perform a certain way within a certain time frame. It's repetitive, dry, boring, frustrating, and depressing all in one. Some of the supervisors and team leads are friendly and approachable for help while others are rude and lazy and don't help while instead they sit on the computer all day on Facebook. Not to mention trying to get help from the other departments is a pain. The supervisors expect too much out of such a low-paying position. They try to motivate you by acting like this is such a high end professional career. That's a joke.

Advice to Senior ManagementDon't expect the DMC specialists to perform up to your standards when you don't even really exhibit great standards are supervisors and managers. If you don't want a buncha potheads and poor irresponsible losers working here, maybe you should PAY MORE.

No, I would not recommend this company to a friend

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upper level management told big fibs

Systems Architect (Former Employee)
Denver, CO

I worked at Nelnet

Prosbenifits are good, my direct managers were great. The information from on top was never what the situation turned out to be once all is said and done. this makes it hard to trust you job will be there.

ConsI was told that I would have a job for over a year and in the end, 1 month prior to the big day, I got the axe. All my performance reviews were outstanding.l

Advice to Senior Managementdo not tell an employee one thing, and then change your mind at the last min. Any employee would rather be given the worst case and then get good news instead of what you did to me, best case and your gone with no time to find other oppertunities.

No, I would not recommend this company to a friend

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