Neopost Reviews

Updated June 18, 2014
Updated June 18, 2014
27 Reviews

2.8
27 Reviews
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Neopost Président-Directeur Général Denis Thiery
Denis Thiery
11 Ratings

9 Employee Reviews Back to all reviews

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  1.  

    Horrible Business Model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive  in  Milwaukee, WI
    Current Employee - Account Executive in Milwaukee, WI

    I have been working at Neopost full-time for more than a year

    Pros

    decent benefits, nice people as co-workers

    Cons

    Poor leadership, short-term focus, no direction

    Advice to ManagementAdvice

    Look for long-term success

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Cedar Knolls, NJ
    Former Employee - Account Manager in Cedar Knolls, NJ

    I worked at Neopost full-time for more than a year

    Pros

    Great products and specialists that have a great understanding of there clients and needs

    Cons

    Poor leadership, High turnover KPI 40% and fear of employee input. They do not practice what they preach and challenges to status quo will lead to dismissal and/or frustration.

    Advice to ManagementAdvice

    Bring employee employment into the discussion or your company will not make the transition to solutions .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    New England Sales

    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Neopost full-time for more than a year

    Pros

    Can make money if they stop changing comp, good service team, Huge territories !!

    Cons

    No administration help, sliding scale salary ( based on previous 90 days), tom many policy changes, no training. to many managers to report to. culture issue due to favoritism from leadership. Run like Mom and Pop for large organization.

    Advice to ManagementAdvice

    To many changes, Better training from vendors and specialist. Get help in branches for administration. Get someone in there who cares about the development of the employee, this will cut your turn over.

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  5.  

    Neopost New England

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - NAE
    Former Employee - NAE

    I worked at Neopost full-time

    Pros

    Can make some money at NAE position or above, Lots of freedom, Some nice people, Big territory, Good bonuses

    Cons

    Poor training, bad revenue splitting policies, lots of favortism, run like a "mom and pop" in a bad way, disconnect between corporate and dealer network, poor pricing support, management may ask you to be unethical, road warrior position, poor work/life balance, CRM cluttered/unorganized, and some reps will not hesitate to snake your accounts.

    Advice to ManagementAdvice

    Invest in employees, Do away with ASE position altogether, get rid of revenue/commission splits, pay commissions on time rather than on a 2 month delay, and have better communication between corporate and the dealer network.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Poor customer service and failure to launch new products and solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Neopost full-time for more than 3 years

    Pros

    Good benefits and flexiblilty in schedule.

    Cons

    Poor customer service. Poor invoicing and customer resolutions. Internal communicaiton is non existant. A lot of dead weight at the top. Wages are comparable to industry standards.

    Advice to ManagementAdvice

    Follow thru with what your goals are. Have an open door policy. Respect and treat others like you would like to be treated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Great family environment work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Hayward, CA
    Former Employee - Anonymous Employee in Hayward, CA

    I worked at Neopost

    Pros

    Stable company with great people

    Cons

    Pay and professional growth not on par with other companies.

    Advice to ManagementAdvice

    Learn to pay employees what they are worth and people will be loyal

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Don't work in the Indy office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Indianapolis, IN
    Current Employee - Account Manager in Indianapolis, IN

    I have been working at Neopost

    Pros

    -Good money if you are selling
    -Good benefits

    Cons

    -Terrible leadership
    -No training, or extremely inadequate training
    -Poor management
    -Unstable market (currently)

    Advice to ManagementAdvice

    Sales people are not motivated by intimidation techniques, they need positive feedback and encouragement. If a company treats you right you will want to work for them and the turnover rate will drastically reduce.

    Doesn't Recommend
    No opinion of CEO
  9.  

    It really could be a lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Filed Service Technician II  in  Cincinnati, OH
    Former Employee - Filed Service Technician II in Cincinnati, OH

    I worked at Neopost

    Pros

    The salary given is pretty competitive within the market however it is very difficult to get raises or move to another level. The job description are vague and often unattainable. There isn't any "individual" consideration made when looking at performance. It is all based on a "territory" and there isn't any consideration for the different variables that are presented every day

    Cons

    The salary given is pretty competitive within the market however it is very difficult to get raises or move to another level. The job description are vague and often unattainable. There isn't any "individual" consideration made when looking at performance. It is all based on a "territory" and there isn't any consideration for the different variables that are presented every day.

    Advice to ManagementAdvice

    Take more time to evaluate your employees, not your employee #'s. These people are not some kind of calculation that was decided upon. Each person has skills and attributes that they bring to the team. Pay attention to those details

    Doesn't Recommend
    No opinion of CEO
  10.  

    Fast paced/ high performance expectation with limited resources or support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neopost

    Pros

    Excellent product and great President, most people make the environment great. The endeavour to offer their staff growth through projects and amazing intention of engagement.

    Cons

    Some tenured members are mean and embarass the companies integrity. Heavy on the mid range managment staff, the majority are women with critical senior roles only held by men. No real growth opportunity is expected.

    Advice to ManagementAdvice

    A correction should be made at the executive level and far more accountibility is required at that level. An improvement in positive communication should be established. Improve pay scale to your existing talent. Hire a female senior executive.

    Doesn't Recommend

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