Nestlé Waters North America

  www.nestle-watersna.com
  www.nestle-watersna.com

Nestlé Waters North America Reviews

Updated November 9, 2014
Updated November 9, 2014
134 Reviews
3.0
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim Brown
28 Ratings

Review Highlights

Pros
  • Everyone leaves the office by 5:30pm so it provides great work-life balance (in 12 reviews)

  • Good benefits, not as stressful as most retail jobs (in 14 reviews)


Cons
  • Work-life balance has suffered as consolidations have taken place (in 12 reviews)

  • Long hours, lots of sales promotions, have to pick uo other work (in 12 reviews)

More Highlights

21 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Upton Sinclair Could Write A Book on This Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Technician in Denver, CO
    Current Employee - QA Technician in Denver, CO

    I have been working at Nestlé Waters North America as a contractor (less than an year)

    Pros

    It was incredibly easy to be hired...which should have been a clue that the turn over rate is ridiculously high.

    Cons

    The shift I was told I would be working and that I agreed to work was to inclued a MAXIMUM of two 12 hour shift a work week. The second week I was there, I began my rotating schedule of three consecutive 12 hour shifts one week and four consecutive 12 hour shifts the second week.

    I was not given proper training because my boss quit my third week there, one of the other techs was completely inept and pushed out of the department, and the only other tech had to take time off for family issues. Understaffing is obviously a huge issue as well.

    The environment is also a very negative and non-nuturing one. People quit in droves on a monthly basis, and production operators are regularly scheduled for 70 hour work weeks. I was also told on my first day that no one is forced to work overttime, yet here I am scheduled for an average of 44 hours a week and the production operators are worked to the bone, without volunteering to do so. On a week that I had to go into the doctor because I was sick 2 out of the first 4 weeks I worked, I was scheduled to work 54 hours. Work-life balance is a laughable concept at this company.

    Management is again, laughable. The quality department alone was in complete disarray, organization was clearly a foreign concept and keeping people that STILL could not understand the responsibilities of their position after 5 months is just negligent. It seems like this statement can be applied across the board.

    Advice to ManagementAdvice

    Treat your workers as human beings. The business model of burning people out and forcing them to quit so you don't have to shell out severance is barbaric. The excuse that there is a down season during the colder months does not explain away the fact that the place is perpetually understaffed. I have never wanted to leave a company so quickly in my life, when my first interaction with a company involves a complete misrepresentation/lie about my shift and position, then I feel zero loyalty towards that company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 5 people found this helpful  

    Unit Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nestlé Waters North America

    Pros

    Great having Nestle on your resume. Nice bonus If you hit it.

    Cons

    No clear direction and zero accountability. Too many hours. Never get an update as to how the company is doing as a whole. Bonus is a mystery until you get it.

    Advice to ManagementAdvice

    Take care of your employees instead of working them like dogs. Great product, horrible management.

    Negative Outlook
  3. 2 people found this helpful  

    Miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Representative in South San Francisco, CA
    Former Employee - Route Sales Representative in South San Francisco, CA

    I worked at Nestlé Waters North America full-time (more than 10 years)

    Pros

    Good insurance, but employee contribution could be lower.

    Cons

    No work-life balance, unappreciated, expendable, just a number, commission pay, leadership, equipment, etc., etc., etc.

    Advice to ManagementAdvice

    Return to hourly pay rate and eliminate commission. Then hire quality individuals. Allow employees to dictate how to most effectively complete daily workload. Don't micro-manage. Don't waste valuable delivery time with pointless meetings. Goal should be 8 hour workday. Family first, then work. Hire supervisors that lead from example not from their office or by following their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Over promised under delivered

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Account Sales Manager in North Haven, CT
    Former Employee - Key Account Sales Manager in North Haven, CT

    I worked at Nestlé Waters North America full-time (more than an year)

    Pros

    Good benefits. Service team good.

    Cons

    People don't leave companies, they leave their manager(s).

    Advice to ManagementAdvice

    This market is flooded and I am unsure what to advise management on, other than to hold on as long as you can.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Dead End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Representative
    Former Employee - Commercial Sales Representative

    I worked at Nestlé Waters North America full-time (more than 3 years)

    Pros

    Benefits are decent, No weekends, No Micromanagement

    Cons

    Base salary is really $24,000 ($1,000 MORE THAN THE POVERTY LIMIT!) Recruiter and HR and Hiring Managers will include your car allowance $500.00 per week in your base salary. If you exclude the car allowance and Don't hit the quota (47 sales during peak) you only receive 80% of base salary = $24,000 (excluding car allowance) Extremely difficult to consistently hit quota 47 new accounts every month. You do not have a list of active customers so you visit 10-15 accounts every day that already have service. This is a great Entry Level Position if your just starting off but if you are a seasoned sales professional don't think twice RUN FOR THE HILLS!

    Advice to ManagementAdvice

    Turnover and Revolving Door will continue until you start paying the sales reps commission for everything they sell! To much emphasis on growing the branch and generating revenue for the branch instead of the employee. The commission structure is a complete joke and needs to be reconstructed to benefit the employee. Goals are totally inflated and unattainable!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Horrible Place to Work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nestlé Waters North America

    Pros

    Competitive pay and nice bonus if you're at a mangers level or higher

    Cons

    I left the company on my own terms so I want whoever is reading this to know that so they don't think I'm a bitter person that was fired this is the honest truth from a person that was there in management...... First off HORRIBLE middle management, no work life balance at all. Was being publicly bullied and harassed for over a year and HR did absolutely nothing about it at all. They talk ALOT about "the Nestle leadership model". but do nothing to ensure their leaders live up to the standards they put forth. I'm tough, but constant badgering and unrealistic expectations with have you burnt out and beat down quickly. They're hiring model is to hire A-type personalities only and have the reporting structure set up in such a way that you are purposely reporting to someone that is a conflict of interest to your area. ( taught to me in their HR training) This makes for constant arguing and battles with other leaders all the time. If you want to be seen as only a number, get paid horribly compared to the amount of hours required, want constant productively/performance reviews in which it's open season on what they say to you, and love to fight to keep your job 2 or more times per year.... this is the place to work! All jokes aside Very seriously think twice the money looks tempting, but you will regret it. Don't put your family through what I did. There are too many companies hiring all the time in manufacturing to deal with unnecessary craziness.

    Advice to ManagementAdvice

    You're losing amazing leaders, future leaders, and employees. You have to start double checking HRs programs and policies. They're losing sight of their role and helping the wrong people stay out of trouble. Not everything is defined by law some things are just good ole common sense and doing the right thing. Rapid firing, burning people out, and unrealistic goals do nothing for your bottom line. Middle management REALLY needs a good look.

  8.  

    Not a place to start if you're looking for advancement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Raynham, MA
    Former Employee - Customer Service Representative in Raynham, MA

    I worked at Nestlé Waters North America full-time (more than an year)

    Pros

    Steady 40 hours a week

    Cons

    Rude Customers, Poor Management, Poor Information Distribution, Little to no advancement opportunities (Mostly Lateral moves)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Apply elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Sales Representative
    Former Employee - Commercial Sales Representative

    I worked at Nestlé Waters North America full-time (more than an year)

    Pros

    Great Benefits, meet interesting people

    Cons

    Shitty management, shady sales team

    Doesn't Recommend
  10. 2 people found this helpful  

    Glad I left!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Operator in Cabazon, CA
    Former Employee - Production Operator in Cabazon, CA

    I worked at Nestlé Waters North America full-time (more than 5 years)

    Pros

    It was decent pay for the area, benefits available to full time employees, and some good workers came through every now and then. The building was newer, so the facilities were clean.

    Cons

    High turnover rate, disrespectful management, and forced overtime where drivers are working 12 hour shifts up to 6 days a week. Operators and drivers basically are numbers to this company and are consistently talked down to. It is hard to move up unless you are willing to kiss behinds or can fool management by acting like you're working only when they're around so they think you're on top of things. The more you step up and do things for them, the more they want from you and it is not appreciated. Training is non-existent. "Casual" employees, aka temp workers, are treated like half a person. It is very much a boys club at this location. High competition for nothing in return. Lots of lip service from management with no follow through. There is a reason why such a giant global company such as Nestle is never on any best places to work list, everything this company does is to look good on paper. It's all about the bottom line. Corporate to the fullest. Don't be fooled.

    Advice to ManagementAdvice

    Train middle management some please. Respect your employees. Start trends in the workplace, don't just follow. Innovate.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Route Sales Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSR in Dallas, TX
    Current Employee - RSR in Dallas, TX

    I have been working at Nestlé Waters North America full-time (more than an year)

    Pros

    Monday through Friday
    Good number of Paid Holidays
    my direct supervisor
    decent benifits package

    Cons

    Pay structure
    Way too many hours for what you make
    no matter what they say they don't care about how much their employees work

    Advice to ManagementAdvice

    Change to a performance based pay structure

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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