Nestlé Waters North America

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Nestlé Waters North America Reviews

Updated November 20, 2014
Updated November 20, 2014
139 Reviews
2.9
139 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tim Brown
30 Ratings

Review Highlights

Pros
  • Everyone leaves the office by 5:30pm so it provides great work-life balance (in 12 reviews)

  • Good benefits, not as stressful as most retail jobs (in 14 reviews)


Cons
  • Work-life balance has suffered as consolidations have taken place (in 12 reviews)

  • Long hours, lots of sales promotions, have to pick uo other work (in 12 reviews)

More Highlights

31 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Great Experience / Terrible Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nestlé Waters North America full-time (more than 8 years)

    Pros

    Very progressive company. You will learn how to work LEAN at an incredible level. Compensation keeps pace with the industry.

    Cons

    You work 24/7/365 if you are in management. You get a phone and a laptop and you are expected to be available at all times. Never a weekend without calls or computer work. Never a week without late night phone calls. Teaches you the best Values you have ever heard and then ignores those values entirely. Legitimately 2-3 hours of meetings per day for even the lowest levels of factory management. One leader for 30-50 employees. Minimum of four hours of interviews with three different people just to hire a part time temp. International leadership pushing out high tech programs that have never passed a single test and then fail entirely when they go live. Lying to employees is encouraged, coached, and reworded. More of a clique oriented environment than high school.

    Advice to ManagementAdvice

    Go on undercover boss. Take the risk of saying no to another layer of meetings and reports. Don't feel like you have to get your fingerprints on the organization by coming up with another program even if it isn't needed. The organization is being smothered into failure by management trying to one up each other at every level (example: employees wear goggles, hardhats, and gloves in all areas but the office in a clean modern and well lit facility just because if you don't add something you don't care enough)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Very Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Nestlé Waters North America full-time (more than 10 years)

    Pros

    Benefits, but are getting worse

    Cons

    Long Long hours, horrible culture

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    Too lean

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nestlé Waters North America full-time (more than 5 years)

    Pros

    Really do not have any.

    Cons

    No work life balance, you could work 20 hours a day and not get everything done that is expected of you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 5 people found this helpful  

    Bizarre Culture; Sold a Completely Different Job During The INterviw Process than What I am Doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Stamford, CT
    Current Employee - Manager in Stamford, CT

    I have been working at Nestlé Waters North America full-time (less than a year)

    Pros

    Strong appearance of working in a collaborative environment. Products and lines of business are very interesting. On the outside, people appear friendly and happy.

    Cons

    HR group is very disorganized in light of frequent turnover. Basic employee needs are overlooked, such as having a computer/work station and email on your first day. There is a very heavy and strange emphasis on their health and wellness culture while basic business concerns are ignored For example, your manager may yell at you for not holding on to a handrail on the stairs but not care if a governmental agency is knocking on the door for information. I get the feeling that no one genuinely trusts each otehr in light of all the reorganizations and turnover that has ocurred and employees are always watching their backs to protect their job security.

    I was sold different job responsibilities than what I was originally told I would be doing during the interview process. Two weeks into my new job, I was informed that someone was being terminated and that I would assume all of their job duties that had nothing to do with my professional background.

    Advice to ManagementAdvice

    Tone down the health and wellness stuff. It is overwhelming. Unless you set up a nap room like Google, it is truly hippoctrical bring a "sleep expert" as a guest speaker while setting the expectation to work 12+ hour days.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good Job, but company focus too much on adding diversity in leadership, creates discrimination in one respect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Blowmold Supervisor in Hollis Center, ME
    Former Employee - Blowmold Supervisor in Hollis Center, ME

    I worked at Nestlé Waters North America full-time (more than 5 years)

    Pros

    Good salary and benefits, challenging and self rewarding by sense of accomplishment. Good direction from Supervisory level to hourly employees.

    Cons

    Too much focus on adding diversity and women in leadership, management inconsistent with course of direction from corporate.

    Advice to ManagementAdvice

    Look at plant and department management levels of Poland Spring facilities, bias in their views, character questions and trust issues from both hourly and supervisors.

    Recommends
    Neutral Outlook
  7. 3 people found this helpful  

    Not a Company for NON WHITES.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - No Need to Mention in New York, NY
    Former Employee - No Need to Mention in New York, NY

    I worked at Nestlé Waters North America full-time (more than 5 years)

    Pros

    Salary is okay. Benefits are decent. However, NWNA is not making much profits, therefore, every year the Company is cutting back on benefits. More out of pocket expenses for the employees.

    Cons

    Total discrimination. Only white folks can get promoted, even if they do not have the qualifications for the job. Non Whites have to work the hardest with the longest hours and remain on the lowest pay scales. Non whites cannot expect a promotion. Promotions are only for whites.

    Advice to ManagementAdvice

    The competition is hurting them and will continue to hurt them. They do not have the right management to over come that. They may feel that they are making two steps forward, but, in reality, they are making three steps backwards. They may feel that they are adding new customers. But, they are only churning their own customers. The Company does not practice what it preaches.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Culture is changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nestlé Waters North America full-time (more than 8 years)

    Pros

    Stable category, Bottled water is growing and they have a strong portfolio. Good bonuses.

    Cons

    No training, you need to learn by yourself. Mediocre middle & senior management.
    Go to market strategies are a mess.

    Advice to ManagementAdvice

    Get back to basics... the company that Kim built!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    High turnover produces low morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative in Dallas, TX
    Current Employee - Route Sales Representative in Dallas, TX

    I have been working at Nestlé Waters North America full-time (more than 3 years)

    Pros

    Only currently work 3-4 Saturdays a yr.
    Good place to work if you're single and have the time to commit to a company as you would a marriage.
    Immediate boss us usually accessible.

    Safety is now being stressed at a greater level

    Cons

    High turnover.
    Salary, but work like an hourly employee who should be getting overtime. Some weeks are 50 hours, some are 70. There is no compensation for the long work weeks. Due to high turnover, the veterans have to pick up the slack without any compensation. "Thank you" is said but it only goes so far.

    Because management has moved up in the company and worked long hours to get there, they strongly expect every driver to do the same whether or not they have they same ambitions or desire to give the same sacrifice of time and family to the company.

    Pay has decreased in forms of bonuses quarterly.

    Advice to ManagementAdvice

    Offer opportunities for employees to voice their opinions. When rolling out a new process, allow feedback not just at revealing of new process but later also so as to see the new process in action.

    If you are fast at your job, you should be rewarded with getting to go home when your done, not being punished by having to "consistently" support slower or newer drivers. (more hours, no more pay)

    There has not been an open time set aside (roundtable meeting) where drivers can sit down with management and talk about issues for almost 3 years. Supposedly, there have been some closed ones, but not one which is open to any driver who wants to give feedback and ask questions concerning the driver's job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Prison Camp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nestlé Waters North America full-time (more than 10 years)

    Pros

    Good pay not the best for what they expect from you day in and day out. And there are a lot of good people that I work with within the company.

    Cons

    Safety will never happen till they start treating the worker like human and not slaves, don't down the people that make this place run treat them wit respect and that will go a long way. They should do away with the call out line to find out if you have to work in bad weather because they don't care if the world where to end tomorrow you still need to come in no if ands or butts. Your life means nothing to them. I wouldn't tell my friend to get a job there.

    Advice to ManagementAdvice

    They really need to fine some really managers.

    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Started out positive, but quickly spiraled out of control...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TELESALES Representative in Raynham, MA
    Former Employee - TELESALES Representative in Raynham, MA

    I worked at Nestlé Waters North America full-time (more than a year)

    Pros

    When big snow days would occur they would occasionally put us up in hotels so we could go to work the next day.

    If you only have a high school degree they are always hiring.

    They do fun employee appreciation events such as having managers cook you food or wash your car.

    Cons

    No opportunity whatsoever for promotions.

    Questionable business practices including anti-union propaganda. I remember a woman totally trouncing unions on the floor and me simply stating the benefits to a union for arguments sake and being written up under the pretense that "She felt unsafe in the work environment because she liked the company how it was." This was after we had done classes where they claimed to not be biased but to "educate" us on how unions worked.

    The job is very monotonous, you must hit all their talking points which makes your calls scripted to a large degree, and they review your calls with you 2-3 times a month.

    Even with good stats I was given a $.53 raise per hour one year.

    Advice to ManagementAdvice

    Working Saturdays should be a round robin, parents should not be automatically excluded.

    Get rid of the union classes.

    Create a definite path for good employees to get promoted to other facets of the business outside of the call center.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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