Netflix

  www.netflix.com
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Netflix Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.2 394 reviews

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(306 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true(in 29 reviews)

  • Good Pay & Fact paced work environment(in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover(in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are(in 17 reviews)

212 Employee Reviews Back to all reviews
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    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Great coworkers, great pay, work-life balance struggle

    Anonymous Employee (Current Employee)

    ProsGreat people, full of intelligent hard-workers and top performers. You'll have exceptional coworkers. The company is extremely transparent in every way so you'll always know where you stand.

    ConsThe work-life balance is sometimes hard to manage. They expect top performance from everyone, which can take a toll on home life. No vacation policy, yet hard to find a time to take a vacation due to how much work you have.

    Advice to Senior ManagementNo advice here.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A great culture to work for

    Operations Manager (Current Employee) Panama City, FL

    ProsA company that really cares about their employees, has competitive salaries and excellent benefits. If offered a position I highly suggest you take it.

    ConsThere really isn't too much to say on the negative side of things about Netflix. There hasn't been on incidence I can think of that has turned me off about the company

    Yes, I would recommend this company to a friend

    • Approves of CEO

     

    Great place to work

    Senior Data Engineer (Current Employee) Los Gatos, CA

    ProsCulture of freedom and responsibility, brilliant coworkers,

    ConsThere are no cons here

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
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    • Disapproves of CEO

    1 person found this helpful  

    Slow decline in customer and employee satisfaction.

    Customer Service Representative (Current Employee) Portland, OR

    ProsI've been around almost 5 years and 5 years ago this was the best place in town to work Where the average rep said they might get 2 angry calls a day, management listened and worked with you, extra perks were provided, though if you are good at your job you mostly get left alone. It is easy to request time off at least.

    ConsOver the last 5 years they have gradually removed most perks, computer systems are old broken and questionably secure, chairs are even falling apart, in 5 years no one but management has ever received a raise, this year most of us actually took a paycut for doing more work than we were expected to do when originally hired at the same rate. Schedule changes every 6 months with little to no flexibility for students or parents. Questionable business practices with retaliation if you ask too many questions. Entirely metrics based assessment, some supervisors are very supportive and some give absolutely no support if they respond to questions at all, so your ability to perform your job often does on your luck getting placed with a responsive supervisor.

    Advice to Senior ManagementManagement has been visibly around though I've personally never had a conversation with any currently employed manager in 5 years, only those managers who have since been fired. So while visibly there also strangely absent and disconnected.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Good company

    Senior Software Engineer (Current Employee) Los Gatos, CA

    ProsSmart people, less politics, freedom to use resources

    ConsLunches are not good. Only one performance review per year for a raise.

    Advice to Senior ManagementThey are very open on the information.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Customer Service Training

    Customer Service Representative (Current Employee)

    ProsThey are very hard to please. Hard to maintain good numbers when the service is the issue.

    ConsI have nothing to add.

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend

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    Excellent

    Senior Program Manager (Current Employee) Los Gatos, CA

    ProsProductive culture that embraces new technology and gives you the ability to make decisions. Company makes you want to always do better, faster.

    ConsPeople in high ranking positions that are smart but can't manage. This results in high turnover and exceptional people leaving. There are several Directors/VP's that have no management experience. This really hurts the organization. Keep Beverly Hills in Beverly Hills. Content is not the same as Engineering.

    Advice to Senior ManagementReevaluate Talent Team and Leadership. Do research when filling high-level positions. Just because someone is smart, doesn't mean that they can lead.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

    6 people found this helpful  

    Culture of fear...and (possibly) loathing

    Anonymous Employee (Current Employee)

    ProsRelative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    ConsSince many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to Senior ManagementYou've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.

    No, I would not recommend this company to a friend

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    • No Opinion of CEO

     

    Netflix is a high performance atmosphere that allows you the freedom to use your judgement on your calls verses scripts.

    Customer Service (Current Employee) Hillsboro, OR

    ProsFeedback is appreciated and constantly given.

    ConsLack of moving up. Tenure is not considered at all.

    Advice to Senior ManagementNone.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    2 people found this helpful  

    Invaluable experience, 1 year working at Netflix = 3 years elsewhere.

    Anonymous Employee (Current Employee)

    Pros- Very smart, self-motivated colleagues
    - Flat organization
    - Fast and constantly innovating
    - Clear feedback
    - Huge importance put on freedom and responsibility
    - Unbeatable vacation policy
    - Big impact doing any role
    - Ability to be a part of overall business strategy

    Cons- Tendency to debate, even on small decisions
    - Extreme adherence to testing and data

    Advice to Senior ManagementFind more ways for employees to grow

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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