Netflix
3.2 of 5 392 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

Netflix Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.2 392 reviews

                             

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(305 ratings)

53% of employees recommend this company to a friend
212 Employee Reviews Back to all reviews
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    Very Employee Friendly

    Operations Supervisor (Current Employee)
    Richmond, VA

    ProsGreat pay, time off, benefits compensation. Awesome hours. They promote teamwork among their employees. Upper Management has open door policy and they are extremly approachable.

    ConsDVD side of the company is getting smaller due to more new customers utilizing the streaming service.

    Advice to Senior ManagementKeep up the level of interactivity with the employees. Shows everyone that they are valuable to the company and they are recognized

    Yes, I would recommend this company to a friend

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    14 people found this helpful  

    Was once a Superstar now very much adrift.

    Senior Software Engineer (Current Employee)
    Los Gatos, CA

    ProsFairly New Technology, Smart Talent, Free food and iphones. This place will certainly wow you in technology and some of the best talent, Good compensation.

    Conslousy vacation policy(get real, no vacation policy - no vacation), very stressful work environment, little to no career opportunities if you are hired as an engineer, Chaos everywhere - High Turnover always affects your work one way or the other.

    Advice to Senior ManagementAbout time you should check your champion badge, it may have expired. Qwikster was a debacle. But the hiring cycle afterwards brought some worse incompetent middle management. Open door policy and summary dismissals might have worked for us in the past when we were a DVD business, but it definitely is hurting us - Bay is a very small place. Your talent is leaving(or about to leave), others are simply not interested in working with us. If you dont believe me, ask why recruiters always have to bring talent from outside silicon valley. Promote openness, talent and healthy work environment - not mediocre middle management's words. Please bring back the culture from 3 years ago.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Great place to work

    Senior Software Engineer (Current Employee)
    Los Gatos, CA

    ProsGreat colleagues..... very smart, hard working, and very helpful across all the various teams. Work atmosphere is awesome with lot of freedom and responsibility. Pay is awesome too.

    ConsPromotions are rare and can take a while to get.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Best Job to date

    User Experience Designer (Current Employee)
    Los Gatos, CA

    ProsBest company culture I have ever seen. "Freedom and Responsibility" is their guiding phrase here and it is true. They expect you to do you job and give you the freedom to do it as you see fit. Have never felt more empowered as a designer.

    ConsCan get political in certain situations, but it is a large organization. Makes you grow to understand the business side of things.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Good alternative to larger companies

    Anonymous Employee (Current Employee)

    ProsFriendly environment with many seasoned pros in the ranks. Engineers and their designs are not subject to micro-management. Very little policy or overhead. Great compensation from a cash perspective. Team orientation.

    ConsWhile much of netflix is progressive, there's a lot of legacy software and practice you will have to deal with. Beige cubes, plastic bottles and lunches paint a rather out-of-date office space approach.

    Advice to Senior ManagementBe more green: allow remote employees, open offices closer to population centers, stop all the plastic waste. Force staff rotation particularly around troublesome technology.

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    5 people found this helpful  

    The most rewarding environment

    Director (Current Employee)
    Los Gatos, CA

    ProsIncredibly talented, smart, driven coworkers across every function of the organization. Unusually organized and efficiently run. Feel lucky if you get the opportunity to be part of such an amazing place and such an incredible time. It is rare.

    ConsNew head of Talent is not the right person to be leading and shaping the culture of Netflix. There are many concerns echoed about her throughout the company and worries that with her at the helm, the sacred secret sauce will start to spoil.

    Advice to Senior ManagementBe critical throughout the leadership team in addition to the rest of the organization when it comes to A players. Also, it might be time to step back and reevaluate the way compensation is structured. Many folks have voiced being frustrated and dissatisfied in their roles but acknowledge they are paid higher than anywhere else so chose to stay.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Great place to work if you can handle it

    Anonymous Employee (Current Employee)

    ProsExcellent Salary and fringe benefits
    Work with a lot of very smart people
    Nothing is ever too serious. They like to keep it light.
    Emphasize development of their people

    ConsThe hours you work can get a little ridiculous sometimes, but again, the salary more than makes up for it
    The DVD side of the business will eventually shrink out. Only plan on working here if you are a fit for the Streaming business needs.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Excellent Pay & Fast paced work environment

    Senior BI Architect (Current Employee)
    Los Gatos, CA

    ProsGood Pay & Fact paced work environment

    ConsFast paced a work environment and no additional perks

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Netflix Finance

    Senior Manager Content Accounting (Current Employee)
    Los Gatos, CA

    Pros1) Great culture and people.
    2) Lots of freedom with appropriate level of responsibility.
    3) Pay top of market.
    4) No vacation policy which adds to the freedom.
    5) Love the business we're in and how we're changing an industry
    6) No politics or at least not very noticeable
    7) Again, great people!

    Cons1) No more ESPP offered

    Advice to Senior Management1) Bring back ESPP

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Let us do our jobs!

    Customer Service Representative (Current Employee)
    Las Vegas, NV

    ProsRelaxed environment: Dress code very comfortable
    Decent wage: Beats the heck out of minimum wage
    Free account: as long as you are employed

    ConsToo much pressure on AHT. 5.5 minutes to relate, converse and fix issues. Not near enough.
    Tech team needs to get their act together. Can get 3 different answers to the same question.
     Need more positive reinforcement. Scare tactics make for constant turnover.
    3rd party call center..attendance policy very strict

    Advice to Senior ManagementLet us do our jobs! Stop confining us on time spent with the customer! We have many elderly customers who need more explanation for issues. DSat is stressed way too much. Back off on a few things..and watch that DSat drop! What is more important...a satisfied member..or how many calls we take a day.

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