Netflix
3.2 of 5 379 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

Netflix Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.2 379 reviews

                             

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(297 ratings)

52% of employees recommend this company to a friend
205 Employee Reviews Back to all reviews
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2 people found this helpful  

Great place to work if you can handle it

Anonymous Employee (Current Employee)

I have been working at Netflix

ProsExcellent Salary and fringe benefits
Work with a lot of very smart people
Nothing is ever too serious. They like to keep it light.
Emphasize development of their people

ConsThe hours you work can get a little ridiculous sometimes, but again, the salary more than makes up for it
The DVD side of the business will eventually shrink out. Only plan on working here if you are a fit for the Streaming business needs.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Excellent Pay & Fast paced work environment

Senior BI Architect (Current Employee)
Los Gatos, CA

I have been working at Netflix full-time for more than 3 years

ProsGood Pay & Fact paced work environment

ConsFast paced a work environment and no additional perks

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

Big company with the heart of a startup

Senior Software Engineer (Current Employee)
Los Gatos, CA

I have been working at Netflix full-time

Pros-Lots of room for innovation. The technologies are fairly new and broad, and there is no bureaucracy and requirements to get approval from top management. Innovation can start at the IC level.
-Great compensation. Talent is rewarded generously. I started the job on a large salary, then within 6 months, my manager decided to give me a hefty raise to reward my contributions.
-Nice work environment: bleeding edge hardware, new devices always available to play with even before they hit the market, kitchenette well stocked with snacks, drinks and fruits
-Smart coworkers
-Transparency about company strategies all the way from exec level to you direct lead level

Cons-This company isn't great for people who are starting their career. Training is minimal, and the expectation is that you take educating and training yourself into your own hands, which could be a bit of a challenge to some. If you do not possess the knowledge and the talent to be a good problem solver, don't expect management to train you on solving things.
-Job stability could be a concern at times - but as long as you continue to innovate, and stay professional, it shouldn't be a big concern
-The packaged free lunch isn't on par with the buffets at other silicon valley software companies like Facebook and Google - but it's still free though, so can't complain much

Advice to Senior ManagementWe're the reigning champions of video delivery, to all platforms. We reach more than 25 million households. We have so much potential for developing new innovations. Invest more in research and trials of radically new ideas. I'm not talking about incremental improvements to the streaming experience, I'm talking about making our customers say "WOW!", I'm talking about disrupting markets. Take risks! But please don't make another Quikster - that was pretty stupid, like you all said :)

Yes, I would recommend this company to a friend

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1 person found this helpful  

Let us do our jobs!

Customer Service Representative (Current Employee)
Las Vegas, NV

I have been working at Netflix full-time for less than a year

ProsRelaxed environment: Dress code very comfortable
Decent wage: Beats the heck out of minimum wage
Free account: as long as you are employed

ConsToo much pressure on AHT. 5.5 minutes to relate, converse and fix issues. Not near enough.
Tech team needs to get their act together. Can get 3 different answers to the same question.
 Need more positive reinforcement. Scare tactics make for constant turnover.
3rd party call center..attendance policy very strict

Advice to Senior ManagementLet us do our jobs! Stop confining us on time spent with the customer! We have many elderly customers who need more explanation for issues. DSat is stressed way too much. Back off on a few things..and watch that DSat drop! What is more important...a satisfied member..or how many calls we take a day.

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6 people found this helpful  

Know yourself, then manage your path accordingly

Senior Software Engineer (Current Employee)
Los Gatos, CA

I have been working at Netflix full-time for more than 3 years

ProsBrilliant co-workers, opportunities to have a direct impact, minimal nit-picking bureaucracy or corporate policies, dynamic energy as the company continually evolves. Company does pretty well as removing doofuses and not hiring jerks. For the saavy employee, you can move into some great opportunities as the company grows and adapts. Upper management is very transparent (even when sometimes they don't make the best call -- e.g. Qwikster).

ConsDynamic environment does not work for a 'do my work and go home' employee or those who just want to show up and be told what to do. Middle and lower management can be a crap shoot -- seek out a great boss (there's many at Netflix) and avoid the bad ones (unfortunately, Netflix has those too). There is a level of 'playing the game' but not to an extent that I'd say is greater than anywhere else. Corporate philosophy does not emphasize coaching (but does not ban it) -- so you need to seek out your own mentors or strengthen your team (if you're a lead) by figuring out career/skills grown on your own.

Yes, I would recommend this company to a friend

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20 people found this helpful  

Senior Software Engineer

Senior Software Engineer (Current Employee)
Los Gatos, CA

I have been working at Netflix full-time

Pros* Best place if you just want to work with great technically capable folks.
* 15-20% higher pay but if you actually consider everything, it might not be that big of a deal. Check what will be in-hand salary after taxes because taxes also go high with salary.
* Somewhat transparent workplace but at times higher management takes ridiculous decisions like Quickster, what the hell....
* Reed gets thing right most of the time (except Quickster) and understand what he is doing.

Cons* Worst place where all technically capable folks are also so heavy on political games within the team. Also it depends on which team you are part of. My general observation is, larger the team greater the politics being played within.
* IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are. I have seen ppl being walked out they were far more talented than other mediocre engineers surviving there for 3-4 years just because they lick the managers a*s and I have seen managers loving it being licked :)
* Few managers who came from Google or some other similar companies, think that they know everything in the world and act as if they rule the world but actually they are literally dumb a*s when it comes to real work.
* They claim it is all rockstar engineers and the fire who are not but I have seen ppl surviving for ages not even knowing what they did for all these years at Netflix and they are pure mediocre engineers.
* My advice to engineers would be if you are happy with the work what you are doing right now or with other offers in hand, don't fall for the salary trap, it is merely an illusion.

Advice to Senior Management* Gets rid of all mediocre managers, directors and those stupid engineers.
* Change the culture of fear from its root because that creates so much politics inside. I have never seen such a political environment in my 10 yrs career.

No, I would not recommend this company to a friend

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2 people found this helpful  

The company is decline

Anonymous Employee (Current Employee)

I have been working at Netflix full-time for more than 3 years

Prospaid well. work long hours without vacation.

ConsThe culture is bad. They claim they only hiring superstar, but superstars will not go to the company, the engineer quality is so-so.

Advice to Senior ManagementYour culture is not that great. You company just like Enron

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great place to work if you're a self-starter

Anonymous Employee (Current Employee)
Los Gatos, CA

I have been working at Netflix full-time

ProsFast-pace, great compensation, open communication

ConsChaotic at times and could use more structure

Advice to Senior ManagementFreedom is great but don't forget the responsibility part

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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NA

BI Architect (Current Employee)
San Jose, CA

I have been working at Netflix full-time for more than a year

ProsGreat salary , cool company and flexible working hours

Conschaos everywhere and hire and fire policy

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Customer Service Represenative

Customer Service Representative (Current Employee)
Hillsboro, OR

I have been working at Netflix full-time for more than a year

ProsPay. $14/hr + benefits or ~$19/hr without benefits. (Not taking the $10,000 in benefits) Great employees.

ConsCompany is not transparent. Often customers will know a huge step taking by upper management before you do. Covering up or what I like to call lying to customers. This job will wear you down with customers, which is not the primary concern but middle management. No clear direction from supervisors they're just looking out for their jobs. One supervisor will differ from the other rapidly.

Advice to Senior ManagementPlease stop making this such a cut throat environment. When reps get it from customers and then you also tie our hands with middle management it makes us despondent and depressed. Most of the reps hate Netflix and stresses them out. Resort to drinking excessively and drugs as a solution to the stress the job implements.

No, I would not recommend this company to a friend

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