Netflix
3.2 of 5 392 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

Netflix Reviews in Los Gatos, CA

All Employees Current Employees Only

3.7 149 reviews

                             

82% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(131 ratings)

68% of employees recommend this company to a friend
15 Employee Reviews Back to all reviews
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    16 people found this helpful  

    For Engineers, this place is a joke

    Senior Software Engineer (Former Employee)
    Los Gatos, CA

    ProsYou're given independence and the ability to do your job how you see fit - some of the time. Most of the time management runs around like a chicken with their collective head cut off and priorities constantly change.

    Cons- The salaries are competitive, but not particularly high, despite what their so called slide deck proclaims. Keep in mind that your stock purchase and "bonus" is included, so $160k at Google is the same as $210k at Netflix.

    - Constant threats of firing, a culture of fear and throwing other employees under the bus to save your own skin. The threats of firing lead to crunch and absurd stress levels.

    - Employees aren't as intelligent as other high tech firms, they're hired more for the ability to play corporate politics than technical skill.

    - To follow on the above, the average stay here seems to be about a year. Understand that Netflix isn't an engineering company, it's an entertainment company and a fragile streaming infrastructure and clunky front end is built to consume that entertainment. But content is king, not the technology, and it never will be.

    Advice to Senior ManagementI'd recommend working on technology a bit more. With the continual turnover and exodus of engineers, the technology and products are a house of cards.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    27 people found this helpful  

    Salary 15% above market , Duration of employment 90% below market, Worst culture to work in

    Senior Software Engineer (Former Employee)
    Los Gatos, CA

    ProsYou get paid 15% above market rate.
    I was making 165k in my last company (150k base + 15-20% bonus) in a stress free environment
    and then one fine day i found an opening at netflix which suited my profile.
    applied , gave the interview and they offered my 180k total.
    like a fool i jumped onboard.
    lost my job after 9 months and now back in the market.
    and yes those 9 months were no less than delivering a baby.

    Consjust after joining i realized that the guy sitting right next to me was fired few weeks ago.
    as i spent more time i realized most of the people around me were no more than an yr old.
    the work was too much but i thought they are paying me more so i worked hard at it.
    turns out i had 2 slight disagreements with a member in another team and bammm .....i was gone....

    the company has a very simple philosophy....if things are not 100% perfect ...fire and hire ......rinse and repeat........

    dont make the mistake i made....dont leave your stress free environment for 10-15k etc because you going to end up being fired the moment your performance falls below 100%

    Advice to Senior Managementreed thinks he is doing a great job..... i wonder does he ever read the reviews here on glassdoor.
    the only problem is these reviews are flooded by CS so hard to read the real software engg reviews.....

    No, I would not recommend this company to a friend

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    15 people found this helpful  

    Careful: If you happen to be fired for any reason, it is broadcast to everyone you worked with!

    Software Engineer (Former Employee)
    Los Gatos, CA

    ProsYou might work with some very bright people and make good friends
    Opportunity to learn some very interesting skills and technologies
    Above market salary as long as it lasts

    ConsYou might get all verbal accolades and encouragement till one fine day you are told that you are no longer needed!
    Managers could be picked randomly based on seniority from your peers if one leaves and may have little people skills.
    Firing, if it happens to you, is public, humiliating and outright insulting with a terse broadcast email.

    Advice to potential applicants:
    - Do not close your eyes to all the reviews on Glassdoor, thinking you are too smart too be fired
    - Do account for the potential time you might have to stay without job while comparing the salary to other places

    Advice to Senior ManagementTreat your employees with respect.

    No, I would not recommend this company to a friend

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    8 people found this helpful  

    Don't waste your time if you live in the Bay Area! There are better places to dedicate your time!

    Senior Financial Analyst (Former Employee)
    Los Gatos, CA

    ProsFree snacks, nice office, pays well

    ConsDisgusting management! When you're in a small conference room making a personal call and your mgr is in the storage room listening to your phone call or following you everywhere you go! My manager said he was very happy with my performance after 3 months of hiring me. He just got too weird so I resigned. Then he pulled me aside to tell me that I wasn't smart to work for him! What a jerk! His ego was hurt bc he didnt get to fire me! The worst place to work! I'd rather get paid a little less to be in environment where you are valued for your hard work!

    Advice to Senior ManagementStop taking manager side! It's the worker bees that is keeping your business alive, not the management!

    No, I would not recommend this company to a friend

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    17 people found this helpful  

    My advice - accept job here, get kicked out after half year

    Senior Software Engineer (Former Employee)
    Los Gatos, CA

    ProsHigher than industry average salary.

    ConsRead other reviews of former employees. Out of all people that I worked with at the time more than 80% were kicked out. Most of them are bright engineers.

    My advice - if you are offered a position in Netflix fight for the highest salary possible. In any case expect to be fired soon. Maybe after a year, maybe sooner, maybe later.

    Advice to Senior ManagementYou don't need to worry. Everything is well. Your stock grows like crazy until you are out of talent and noone wants to work for you anymore.

    No, I would not recommend this company to a friend

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    37 people found this helpful  

    Don't make the mistake of working here

    Manager (Former Employee)
    Los Gatos, CA

    Pros1. Pay is good, and for some tough to fill roles, pay is very good.
    2. The stock option plan is a good deal.
    3. A number of policies treat people like adults (dress code, attendance, and vacation/holidays). You can take as much time off as you want, as long as you get your job done.
    4. A number of smart people get hired.
    5. The industry is growing very fast.
    6. Well known brand with instant street recognition.
    7. Facilities are pretty good.

    Cons1. Look at the comments on this site around turnover, treating people poorly, sick culture, and weak senior leadership. These are all very accurate.
    2. No training, management training, or development. The philosophy is if you don’t have what we need, we will replace you (i.e., fire you for not being a “good fit”) with someone from the outside who has that.
    3. Hourly jobs in particular have stagnant pay.
    4. There are no bonuses or incentives.
    5. The culture has serious problems.
      a. You will see countless references on this site to a “culture of fear”. This is widespread in every department and division. Even executives laugh that their time is numbered. A company that functions on fear is not a place for the long term. When everyone in a room is asked do they fear being fired and everyone says yes, that is a big problem.
      b. A culture of watching your back and stabbing others in the back. Many employees, including C level people, participate and have learned that tossing others under the bus, keeps them safe. They see this as a way to protect themselves from scrutiny from above. Employees and managers are all too comfortable talking about what is not working with a person. The 360 review process reinforces this. Those who have been there the longest are almost soulless with regard to firings. They have fired or seen so many people let go that they don’t really care anymore.
    6. You can be fired without warning, feedback, or any coaching. Most employees don’t bring any personal belongings to work as they could be let go at any moment. It is often a surprise.
    7. Do not move for a job with Netflix. If your partner or spouse doesn’t work, you could be risking your families financial health. There is no job security regardless of how good you are. Performance does not equal security at Netflix.
    8. Managers have a 1 year shelf life before they get shown the door. Directors and VPs are constantly evaluating managers, so anytime you make a mistake, are perceived not to be cutting edge, it could be your turn.
    9. HR’s job is to hire and show people the door. HR brags about how good they are at firing people. They don’t help employees, nor are they there to help employees become better. Their role is simply to ensure the company doesn’t get sued and headhunt for all the people that are turning over.
    10. Managers main role is making their team better through constrantly looking for their weaker employees. Leaders are asked could they hire someone better. Of course the answer will always be yes.
    11. No severance package is enough to compensate you for disruption in your career, moving, or the stress that comes without having a job.
    12. The recruiting function will hire you fast. The idea is to keep you excited, but if you are reading this don’t get caught up in the Netflix product of movies—look at whether this is actually a place you want to work.
    13. It’s incredibly stressful and life-shortening for you and your loved ones. Why work at a place where people, including your hiring managers, treat you as completely disposable?

    Advice to Senior Management1. Change out your HR leadership. They are in love with the culture, but they are creating an unhealthy long term environment. Once the economy picks up you will not be able to treat people as poorly as you do.
    2. Change the culture of fear. Install real coaching, feedback, and performance reviews so employees can feel comfortable doing their jobs.
    3. Do some employee surveys to learn the real thoughts of your front line team.
    4. Stop the turnover that is higher than comparable companies.
    5. Reed, if you are not a people person, hire some people who are. You will get better performance from people who are not in constant fear of being fired. You can still remove weak performers, but don’t make even your best employees fear for their jobs.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Management is asleep at the wheel

    Manager (Current Employee)
    Los Gatos, CA

    ProsFree lunch, good salary, nice commute

    ConsPoor performance of colleagues, very poor management, very poor planning

    Advice to Senior Management80% of your employees hurt you, the other 20% are mistreated. Fix this.

    No, I would not recommend this company to a friend

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    18 people found this helpful  

    Fear-based culture

    Senior Software Engineer (Former Employee)
    Los Gatos, CA

    ProsHigher than market salary
    Free lunches
    Unlimited PTO

    ConsFear-based, highly competitive culture driven by upper management. Mid-management is forced to follow the suit otherwise it will be their job on the line. Everyone is under pressure to deliver but nobody provides guidance as to what is expected. If you're a super-star you're supposed to figure it out on your own.
    Zero tolerance to even small mistakes - you're expected to work as a perfect robot. If you made a mistake you're out immediately, no chance for correction.
    Zero communications about your performance - it is all up to management to decide how you're doing. So you don't know whether you made or making mistakes.
    Project management does not exist, hence no planning is happening, just loose email exchanges.
    You don't feel as part of the team, there are virtually no teams, just people trying to prove something and keep their jobs. As a result many decisions are short-sited since they provide immediate credit, long-term decisions are usually on back-burner until all of a sudden they become critical and then it is all hands on deck.
    You're expected to work long hours and weekends on regular basis.
    Basically if you accepted an offer you're owned by Netflix.
    Documentation is non-existent, people are secretive about knowledge transfer.
    All in all Netflix's motto Freedom comes with Responsibility turns into the situation when company has freedom to do whatever it wants and employees have all responsibilities.

    Advice to Senior ManagementTrust and respect people. The fact that you pay high salaries and provide unlimited PTO does not mean that you own people's lives. Give people freedom for mistake, at least one. One mistake means nothing especially in first year of employment. Encourage planning.

    No, I would not recommend this company to a friend

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    40 people found this helpful  

    Netflix: Culture of Fear

    Manager (Former Employee)
    Los Gatos, CA

    ProsThe pay is above market. Not a lot above market, but a bit above market. The drawback is there are absolutely no benefits to speak of (no health benefits, no training, no daycare) so that above market pay gets eaten up pretty fast by real world needs.

    ConsA total fear of failure permeates the ranks. Netflix basically gives you a warning on your first mistake, and then fires you after your second mistake. This is why the annual turnover rate is well over 20%. Since there is an entirely new set of employees every few years, nobody knows what process to follow, and everything is chaotic. HR solves this by saying "there is no process for anything! Make it up as you go along!" Sure, if I fired all the employees every few years I'd stay away from process too.

    The key problem is that with all the firings most employees spend the day simply trying to find cover. The ass covering at Netflix is legendary. Nobody wants to innovate. Nobody wants to reach outside their comfort zone. Netflix has created a culture of fear, and the way in which they manage terminations reinforces the culture of fear (they immediately demonize the terminated employee, and try to make the termination serve as a lesson to others).

    The culture of fear is so ingrained in Netflix that many managers only have one tool for managing their directs, and that is to threaten to fire them. There simply is no other process for managing poor performance (remember, there is no process - they will admit this to you if you ask).

    And finally, the last thing you should be warned about is their "high performance" culture. Their justification for all the firings is that the fired employees weren't high performers. But since there is no process, no record-keeping, there is no objective measurement of performance. So "high performers" end up being the employees that get along with the boss and keep a low profile. "High performers" at Netflix are not employees that take risks, interact with outside groups, or produce a high volume of work.

    Netflix loves to talk about high performance but they have the lowest standard for high performance that I've ever seen. They are completely happy to manage with fear, however. If you put those two insane concepts together you end up with a rather hysterical environment.

    Advice to Senior ManagementSo you guys did one thing well, a long time ago, and you've been marginally improving that business (DVD rental) ever since. Your astoundingly high turnover rate worked in that world, because all the processes were in place. But now you are trying to get into the streaming business, and that business only runs with knowledge workers at the helm. And guess what? Knowledge workers are pretty well-connected. The word is out that Netflix does not value its employees and as a result it's going to be harder and harder to staff your new ventures. You really need to find the groups at Netflix with the highest turnover and keep those managers away from the streaming business. You have some managers that simply do not know how to manage, they only know how to fire and hire. As much as you love to say that firing and hiring is what management is all about, you could not be more wrong. Find the teams with low turnover, they are the teams that work in spite of your chaotic work environment.

    No, I would not recommend this company to a friend

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    13 people found this helpful  

    Worst place to work.

    Anonymous Employee (Former Employee)
    Los Gatos, CA

    ProsHigh Salary and Good Office location

    ConsAverage benefits.
    Management by fear.
    No human values.
    Can get fired after high performance.
    Severance package is not good.

    Advice to Senior ManagementI never thought human values and business values have to be diametrically opposite in order for a company to succeed. Netflix is a great manifestation of that. Management by fear is what they practice and they are able to achieve great business results using that. So far it seems to work. Ethics and human values are good topics for theoretical discussion but I think those are obvious hindrances to the way modern day businesses need to run.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Netflix reviews and ratings in Los Gatos, CA — including employee satisfaction and approval rating for Netflix CEO Reed Hastings. All 15 reviews posted anonymously by Netflix employees.