Netflix Reviews in Los Gatos, CA

Updated September 7, 2014
Updated September 7, 2014
402 Reviews
3.6
402 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
310 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Dispacher  in  Los Gatos, CA
    Former Employee - IT Dispacher in Los Gatos, CA

    I worked at Netflix as a contractor for less than a year

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to ManagementAdvice

    More training and support for the employees. More structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Haste makes waste, and don't let the door hit you on the ass on your way out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time for more than a year

    Pros

    Open engineering discussions.
    Love new technologies.
    Willing to take on risks.

    Cons

    Willing to take on risks but mistakes are costly.

    Advice to ManagementAdvice

    Slow down, don't try to force round pegs into square holes.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 11 people found this helpful  

    Formerly 5-star, now a bit adrift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Engineering  in  Los Gatos, CA
    Former Employee - Director of Engineering in Los Gatos, CA

    I worked at Netflix full-time for more than 3 years

    Pros

    Smart co-workers with the basics of a great corporate culture.
    Lack or management direction means lots of job flexibility (back-handed pro?).
    Good product that has potential.

    Cons

    Lacking a future strategic vision from the exec team.
    Not an innovation culture for engineers, more of a tinkering culture with mindless obsession to A/B testing.
    Didn't learn from the Qwikster debacle and hasn't returned to a focus on customers - they're just numbers on a chart to management.

    Advice to ManagementAdvice

    Realize Netflix needs to be more than just a content middle-man to succeed long term.

    I had a great ride at Netflix up to the point where Reed torpedoed the company with the Qwikster idiocy. Despite the obsession with testing user experience, almost nothing was done to test consumer reaction to the Qwikster plan before it was announced (haphazardly at that).

    Put customers first again and deliver the BEST combined streaming and DVD experience possible. Despite the religious conviction to kill the DVD business, wait on doing this until the rest of the population is ready for it. Forcing the issue is hurting Netflix in the short term, and this damage is opening an opportunity for competition.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 13 people found this helpful  

    Sword of Damocles

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Los Gatos, CA
    Former Employee - Director in Los Gatos, CA

    I worked at Netflix full-time for more than 3 years

    Pros

    - great physical work environment in Los Gatos
    - great co workers: highly motivated, intelligent, impressive experiences. Netflix hires people at the peak of their games
    - at the time (2007-2010), it was an exciting time of growth in the online streaming space, with consistent growth in the DVD space; fun to be on the cutting edge, and high growth.
    - great compensation; employees are well paid

    Cons

    - there is a constant sword of damocles (i.e. the threat of removal) hanging over your head. even when you think you are doing well, you can be released unexpectedly, at a moment's notice. (this results in a culture of fear)
    - there is no career path; Netflix hires you to perform a job, and once that job is over, it's easier for them to let you go rather than retrain or relocate you.
    - this is not the place to be if you want work/life balance; not family friendly

    Advice to ManagementAdvice

    - missteps from a year ago (i.e. 2011 - Qwikster) have caused a loss of confidence in management
    - there are still lots of people in the US that want to rent DVDs; much better selection, and much better accessibility. It feel like Netflix is now content to ignore them and move on. What happened to the great customer service that built the brand?

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Powerful brand, unpleasant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager  in  Los Gatos, CA
    Former Employee - Senior Manager in Los Gatos, CA

    I worked at Netflix

    Pros

    Great brand
    Disciplined
    Focused
    Good at execution and keeping schedules

    Cons

    Performance driven culture = culture of fear and suppression
    Few chances for development or advancement
    Management does not seem to care about employees as people
    Not at all a fun place to work, very hard to build relationships

    Advice to ManagementAdvice

    Be more humble
    Use more advanced technology
    Manage down instead of expecting staff to manage up

    Doesn't Recommend
    No opinion of CEO
  7. 8 people found this helpful  

    The marketing and PR team is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix

    Pros

    The engineers are the smartest most capable bunch I have worked with in my career.

    Cons

    The executives have no clue how to run the company. Their success is based on luck and they are proud to repeat the same mistakes over and over again.

    Advice to ManagementAdvice

    Get a new marketing and PR team.

    Disapproves of CEO
  8. 5 people found this helpful  

    Used to be much better! Wait for some senior management changes before you consider.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Engineering Manager  in  Los Gatos, CA
    Former Employee - Senior Engineering Manager in Los Gatos, CA

    I worked at Netflix

    Pros

    Freedom to use latest technology. Large customer base. Smart engineers. Profitable company able to hire and properly resource development effort. Well known brand. Product is loved by most customers, and available just about everywhere. Competition is behind. Clear leader in unlimited streaming.

    Cons

    Senior leadership very confused. Communication from the top done very poorly. Lots of knee-jerk reactions and fire drills. Software complexity is very high, but cross functional coordination is poor. Poor management of growth. Lots of really bad decisions made. Hired too fast in 2010-2011 (and added too many mediocre managers), and now they are paying the price.

    Advice to ManagementAdvice

    Break up the old boys club and bring in skilled senior management from the outside who know how to run a global company at scale. Engineering talent is good, but current management is lacking ability to handle the company's growth and properly leverage the talent.

    Disapproves of CEO
  9. 11 people found this helpful  

    Uncomfortable environment with lackluster management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix

    Pros

    No vacation policy and flexbility. High pay, which is meant to replace some of the perks that other companies offer. Interesting and fun industry. Employees are smart and work as a team for the greater good.

    Cons

    The "freedom and responsiblity" culture works for some, as long as you do not disagree with management. There is very high turnover. When people are let go, they are surprised. People are afraid to make mistakes, which makes for a stressful enviroment. I have never felt comfortable working there. Management is out of touch with its customers and makes hasty decisions that contradict common sense. Employees suffer because of this. Why would the former CFO leave when the stock on its way to its peak?

    Advice to ManagementAdvice

    Your employees are valuable resources. Treat them as such.

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    High performance with high forced attrition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Engineer  in  Los Gatos, CA
    Former Employee - Senior Engineer in Los Gatos, CA

    I worked at Netflix

    Pros

    good pay (not compared to the expectations) . its good ROI for netflix not to employee.
    if ur an expert and u r stuck in ur place then netflix can reward u good.
    it can allow you to be a mster of everything and allow merit speak than leadership.

    Cons

    it depends on ur manager's discretion. so if ur gaurded to be urself then its the place to work.
    unrefined office culture is prone to exploitation. counter productive culture and fear is developed and growing faster.

    Advice to ManagementAdvice

    start smacking the time and hear the employees voices to keep the best in the winning side.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Must drink the KoolAid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix

    Pros

    * Hires only senior staff
    * High salary, benefits
    * Extreme, Agile
    * Psudo-unlimited vacation policy
    * Great experience

    Cons

    * High turnover, No loyalty.
    * Fear of being perceived as complacent despite monotony.
    * Monitor your burnout.

    Advice to ManagementAdvice

    Thanks for the workaholic rush. It was worth the ride.

    Doesn't Recommend
    Approves of CEO

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