Netflix Reviews

Updated August 2, 2014
Updated August 2, 2014
764 Reviews

3.6
764 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

169 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Very fast paced ,exciting new technologies, pioneers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time for more than 5 years

    Pros

    No micromanagement
    Get work done - with the Freedom and Responsibility attitude allows flexibility
    Need to be pro-active and self starters and constantly deliver

    Cons

    might be intimidating for anyone not used to working at the fast demanding pace

    Advice to ManagementAdvice

    Loved the transparency and the faith execs had on each one of us - making us feel we belonged

  2. 1 person found this helpful  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    pay, seemingly lax supervisors. food karts

    Cons

    All of the survey policies got to be overwhelming.

    Advice to ManagementAdvice

    Treat folks better.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Fast paced, intense environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix full-time for more than a year

    Pros

    -Really smart, motivated, and reliable team members
    -Great salary
    -You'll learn a lot from the people you work with
    -Fantastic product

    Cons

    -Senior management makes decisions without checking in with the SME's within the company.
    -People get fired much faster without much warning. If you have a good manager, you will be happy to have the people who aren't pulling their weight gone quickly without causing too many problems.
    -It's hard to leave the office during the day, if needed. There is a big focus on face time.

    Advice to ManagementAdvice

    -Before implementing an idea, check with your highly compensated SME's.
    -Make sure you are listening to and keeping a pulse on your customers.
    -Give employees more trust so that the high performers don't constantly feel like they could be fired for any small mistake. This kind of fear leads to a nervous, management pleasing environment.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    My experience at Netflix was very pleasant we all worked as a team to get the job done....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Worker  in  Grove City, OH
    Former Employee - Production Worker in Grove City, OH

    I worked at Netflix full-time for more than a year

    Pros

    We did get to work forty hour a week.

    Cons

    Making sure the DVD where mailed out on time.

    Advice to ManagementAdvice

    N/A

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Great pay and employees
    Fun work environment
    Progressive product
    Excellent work/life balance

    Cons

    No annual raises, bonuses or performance reviews
    Little opportunity for advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Empowering place to work - Little bureaucracy for size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at Netflix full-time for more than a year

    Pros

    Company culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    Cons

    Coordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to ManagementAdvice

    Stronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great team, great perks, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time for less than a year

    Pros

    Great health coverage, great hours, great team building, great leadership

    Cons

    Annoying as hell customers who don't know a thing about the technology they purchase

    Advice to ManagementAdvice

    Chat and email inquires please

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sr. Software Engineer in Test

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    You will be working with the most talented ppl around.

    Cons

    Little bit politics in some teams.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Challenging and rewarding Customer Service Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSR2  in  Hillsboro, OR
    Former Employee - CSR2 in Hillsboro, OR

    I worked at Netflix full-time for more than 3 years

    Pros

    The pay was extremely comparable to other call center jobs in the area. I found that success was completely individually based - essentially, if you wanted to do well you had to really focus your efforts on coming into work with a fresh attitude.

    Cons

    The call center environment makes you feel like you are "just a number" often. It is also difficult to be gauged how successful you are at your work based off of each individual you talk to (via surveys).

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time for more than 5 years

    Pros

    Very fast paced. Exciting projects!
    Exceptional pay.Work with exceptional talent every day.
    Freedom and Responsibility culture works the best.
    Have a challenge? Find the solution and move on to the next - is the core principle.

    Cons

    It can be tough to adjust to the freedom and responsibility accountability approach but that is the best way employees are challenged to provide the best value add to the work.

    Recommends
    Approves of CEO

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