Netflix Reviews

Updated March 19, 2015
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
12 Ratings

Pros
  • Freedom and Responsibility culture works the best (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)

Cons
  • You know you're in a culture of fear when the person training your group talks about how they were nearly fired (in 17 reviews)

  • The work-life balance is sometimes hard to manage (in 17 reviews)

More Pros and Cons

15 Employee Reviews

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  1. Helpful (8)

    Horrible working conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The free account was pretty good.

    Cons

    Managment has no idea what they are doing!

    Advice to Management

    Get a clue


  2. Helpful (18)

    Excessive Turn-over, Work Mobbing, Culture of Fear, Corporate BS at it's FINEST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    pay. that's it. but it will feel like dirty money. after you've been here long enough (although evident to me right after I started...) you will wish you never started here because it will suck away your life and soul... the money won't matter. Oh... this was Pros. crap.

    Cons

    everything. insecure people. arrogance. letting go of people completely arbitrarily. using the annual 360 reviews as a harmless way for peer- reviews; then using those peer reviews as evidence... just as an FYI when you get a team of overpaid, untalented, bored people writing peer reviews it's an incubator for workplace mobbing (look it up) which happens ALL the time. Every week there are at least 1, if not 2 or 3 emails that go around about a team reorganization because someone was let go. When those people are your close colleagues you've successfully worked with; it's completely gross to have to accept their departure while you hang on. It wears on your soul. and, before you know it you HOPE you are let go.

    Advice to Management

    start a training program. stop thinking the world revolves around the bottom line. Care about your employees and stop treating them so poorly.


  3. Helpful (11)

    Culture of fear...and (possibly) loathing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Relative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    Cons

    Since many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to Management

    You've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.


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  5. Helpful (4)

    The company is decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    paid well. work long hours without vacation.

    Cons

    The culture is bad. They claim they only hiring superstar, but superstars will not go to the company, the engineer quality is so-so.

    Advice to Management

    Your culture is not that great. You company just like Enron


  6. Helpful (2)

    Their call center is a meat grinder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free Netflix account. You also get free self-worth and self-esteem draining sessions with management.

    Cons

    Insane high turn-over. Lack of support from management..


  7. Helpful (10)

    The pit of Hell

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Operations Manager
    Current Employee - Regional Operations Manager

    I have been working at Netflix

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Money was awesome and the work in day to day operations was great.

    Cons

    As a person, you are treated just as Reed treated his customers, with arrogance and disposable.

    Advice to Management

    Netflix is gonna run it their way and I have no advice. Who am I to tell them what they should do? Continue on the path of destruction you are on. Im looking forward to the destruction of the company.


  8. Helpful (7)

    Times are tough so you probably need the job but start looking for a career ASAP once hired!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    hands down pay is great 14.00 plus health care benefits (800 extra a month if you opt out of insurance) puts my pay above 2500 a month!

    10 hour shifts (can be a con too) three day weekends are nice but you will need it

    Classified as a hostile work environment by the state of Oregon so you get unemployment for virtually anything you may get fired for (even if you deserve to be fired). Make sure you get hired by netflix first before taking advantage of this sweet pro. It does not work if you are still on your trial period with them through a hiring agency.

    Great job to go into to find a real career especially as a college graduate in this economy

    Cons

    Customers have no lives so they call up about stupid things and feel they deserve the world for $9.99

    Dealing with stupid people all day long is very rough.

    Pay is great but think about it, why do they pay so well? If it was a great place to work they would not need to pay well, would they ;-)

    constantly acting like you care takes its toll at about 4 months in (like I said start looking for another job on your three day weekend no matter what you think at the start of this job, you will thank me later for that nugget of info ;-)

    You will not get time off even though they don't give you paid time off

    People are always getting axed around you so don't depend on the job.

    Advice to Management

    Let people take time off! By not your allowing people time off your making them get burnt out.


  9. Helpful (4)

    Netflix: A company that doesn't value employees, but only sees them as a means to an end.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DVD Sorter (Phoenix) in Phoenix, AZ
    Current Employee - DVD Sorter (Phoenix) in Phoenix, AZ

    I have been working at Netflix

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Above average pay compared to the industry standard. Casual work attire policy.

    Cons

    Inadequate, poorly-trained management. Very little emphasis on feedback to employees. No paid vacation.

    Advice to Management

    Value your employees. Don't treat them like cattle. If you don't have any sense of loyalty to your employees, they won't hesitate to leave for a better offer elsewhere. Your company has about 25% turnover, easily. Why do you think that is?


  10. Helpful (1)

    Management is asleep at the wheel

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Gatos, CA
    Current Employee - Manager in Los Gatos, CA

    I have been working at Netflix

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Free lunch, good salary, nice commute

    Cons

    Poor performance of colleagues, very poor management, very poor planning

    Advice to Management

    80% of your employees hurt you, the other 20% are mistreated. Fix this.


  11. Helpful (17)

    Worst treatment of humans I have ever seen.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Salt Lake City, UT
    Current Employee - Operations Supervisor in Salt Lake City, UT

    I have been working at Netflix

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The insurance is good and you get it quickly after starting. There are some good people that you meet here, however they are usually fired within a matter of months. It is a challenging environment to work in.

    Cons

    The hours are very poor. There is no chance for promotion unless you are part of the current in crowd. The culture that is created is one that promotes arrogance, aggressive behavior and dishonesty. The general feeling is of fear and anxiety amongst the employees. You do not receive a performance review until you have upset management. You are expected to perform at such a level of intensity that it creates extremely high tension; associates tremble with fear. You are flat out told that you are expendable, and no matter how hard you try or what you accomplish, you will likely end up being walked out the door once they find someone who is not at the verge of a breakdown to replace you.

    Advice to Management

    Management should consider the fact that by promoting and encouraging anti-social behavior the company is setting itself up for disaster. While people should be self-motivated and strong, they should not be expected to work themselves to a point of breakdown. Do not string the employees along and tell them one thing one day and something entirely different the next.



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