Netflix

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  www.netflix.com

Netflix Reviews

Updated November 24, 2014
Updated November 24, 2014
421 Reviews
3.7
421 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
324 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

73 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Well treated, enjoyable environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than an year)

    Pros

    * Culture deck is very close to accurate. From my experience, few things have differed from the information available publicly.
    * Exceptional senior management. They keep the company on course, share information freely, are incredibly knowledgable, and open to answering any employee questions. I have never been more impressed with a senior management team.
    * Comp and benefits are outstanding. I started about a year ago and since then the company has increased my salary by over 50%. And it was already high when I started.
    * Good work-life balance and unlimited time off.

    Cons

    * No formalized training or advancement. If you want to try out different teams or roles this isn't the place.
    * No long-term career objectives. Nearly every single engineer has the same title so there is nothing to work towards. This also means no promotions (unless you're in management).
    * All engineering positions are based out of Los Gatos. If you live elsewhere in the Bay, hope you enjoy commuting.

    Advice to ManagementAdvice

    Great place to work overall. My biggest request would be to provide the opportunity to work in other teams for the experience, learning, and novelty. I understand the "we're all senior here" mentality but it is also beneficial to have long-term objectives to work towards. I'd be much more likely to stay at a company if either of these things were available.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A roller coaster ride of excitement and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Excellent salary, smart people, great time flexibility, satisfying projects. The company values of freedom and responsibility are really like treating employees like adults and trusting them to execute the best overall decisions for the company, which is effective when enough context is given. Innovation and experimentation is rewarded well and many opportunities for ongoing education are offered.

    Cons

    Internal politics. Lots of blame game behavior played as subtly (yet transparently if you pay attention) as possible. Some managers spend too much time in the code instead of managing their team. I had the experience of offering many recommendations for improving team performance and not having them implemented because the culture here is to just do what you want and either get rewarded hugely or sacked. Management coaching appears to be improving, but inconsistently applied. I've seen people who need to be let go stay on for a long time with many opportunities to change and people who were very competent let go without much warning that they need to change something. I've also seen projects executed that solved the business problems presented but were dropped because management didn't like it rather than some other specific reasons.

    Advice to ManagementAdvice

    Management is not about process, I think Netflix has that correct. Excellent management is about getting problems out of the way of employees so that they can excel and about managing interpersonal conflicts so that a team can leverage one another's strengths to push the team higher than before. I think this element is missing on some teams at Netflix and that there is too much emphasis on daily high performance (important) and little building of loyalty or camaraderie.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Los Gatos, CA
    Current Employee - Coordinator in Los Gatos, CA

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Great place to work, shuttle, food and respectful professional co-workers. Deliverables are realistic and my manager is very supportive.

    Cons

    I support a lot of people and sometimes the environment can be stressful. So far, everything is manageable.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great for a Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Beaverton, OR
    Current Employee - Customer Service Representative in Beaverton, OR

    I have been working at Netflix full-time (more than an year)

    Pros

    guaranteed hours, Free Netflix, Great benefits.
    The people that work here are pretty cool

    Cons

    boring work, your job is based on customers saying that they are satisfied with the Netflix experience which really has little to do with you. And you start at 14.hr and that is where you will stay forever.

    Advice to ManagementAdvice

    We are not cattle.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Pretty much the whole cultural deck - highlights are compensation, no micromanagement and the vacation policy.

    Cons

    I honestly don't have any big complaints about working here.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Great pay and employees
    Fun work environment
    Progressive product
    Excellent work/life balance

    Cons

    No annual raises, bonuses or performance reviews
    Little opportunity for advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Empowering place to work - Little bureaucracy for size

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at Netflix full-time (more than an year)

    Pros

    Company culture strives to minimize process in favor of trusting employees and giving them room to run. This results in an organization powered by experienced self-starters who are incredible people to learn from. It provides the maturity of a larger company with talented people, while still enabling considerable creative freedom. (Applies to Los Gatos HQ)

    Cons

    Coordination can sometimes be weak due to "loosely coupled" culture. It is very easy to get out of sync on goals and expectations with teammates and managers unless one is very vigilant and communicates well. Most managers try to adhere to the culture, but each deviates in their own idiosyncratic way.

    Advice to ManagementAdvice

    Stronger cross-function consistency as regards to commitment to culture would be ideal. Product, Content, Marketing, and Finance have all substantially deviated in their own ways.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great team, great perks, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time (less than an year)

    Pros

    Great health coverage, great hours, great team building, great leadership

    Cons

    Annoying as hell customers who don't know a thing about the technology they purchase

    Advice to ManagementAdvice

    Chat and email inquires please

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Sr. Software Engineer in Test

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    You will be working with the most talented ppl around.

    Cons

    Little bit politics in some teams.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great job.. People were very nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR-1 in Denver, CO
    Current Employee - CSR-1 in Denver, CO

    I have been working at Netflix full-time (less than an year)

    Pros

    Learned a lot about myself and picked up great skills to use. Pay wasn't bad either

    Cons

    Pay wasn't great either. Really numbers driven. Limited advacement.

    Advice to ManagementAdvice

    If you really care about the customer experience, it doesn't show.

    Recommends
    Neutral Outlook
    No opinion of CEO

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