Netflix

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Netflix Reviews

Updated November 24, 2014
Updated November 24, 2014
421 Reviews
3.7
421 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
324 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

225 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Well treated, enjoyable environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than an year)

    Pros

    * Culture deck is very close to accurate. From my experience, few things have differed from the information available publicly.
    * Exceptional senior management. They keep the company on course, share information freely, are incredibly knowledgable, and open to answering any employee questions. I have never been more impressed with a senior management team.
    * Comp and benefits are outstanding. I started about a year ago and since then the company has increased my salary by over 50%. And it was already high when I started.
    * Good work-life balance and unlimited time off.

    Cons

    * No formalized training or advancement. If you want to try out different teams or roles this isn't the place.
    * No long-term career objectives. Nearly every single engineer has the same title so there is nothing to work towards. This also means no promotions (unless you're in management).
    * All engineering positions are based out of Los Gatos. If you live elsewhere in the Bay, hope you enjoy commuting.

    Advice to ManagementAdvice

    Great place to work overall. My biggest request would be to provide the opportunity to work in other teams for the experience, learning, and novelty. I understand the "we're all senior here" mentality but it is also beneficial to have long-term objectives to work towards. I'd be much more likely to stay at a company if either of these things were available.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    An incredible environment that will definitely make you grow as a professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Los Gatos, CA
    Current Employee - Senior Program Manager in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    I have worked for Netflix for 3 years. As most of reviews say, it is incredible to see how open and honest the culture is. The company is still pretty flat for its size, and you can feel your impact on initiatives you work on. Development moves very fast and our cycles are short and iterative. Multiple 6-month long projects in other companies get out the door in a matter of a few weeks.

    I definitely feel like reviews on Glassdoor do not make justice to the Netflix environment. Yes, there is a lot of work, but I do not feel people get let go all the time, or that anyone would feel scared of being fired without reason. People do not get let go without fair warning. Everyone I know that has been let go so far saw it coming and recognizes it is the best for both them and the company. I find it hard to believe sometimes we have to overcome people's fears in that aspect. And newcomers realize very fast there is a myth and feel great to have joined.

    In short, it is a remarkable, fair and candid company and I am thrilled to have joined and I plan to go nowhere in the next 5 years.

    Cons

    I agree there is no career plan or defined development, but then again, this translates into a lot of freedom to forge your own path. Plus, people who are hired are usually senior, so I feel there is less of a need for a strict career plan. When you work at Netflix, you are exposed to so much that it is easy to explain why you grow so much in a short period of time.

    Advice to ManagementAdvice

    One of the biggest fears within the company is that our amazing culture gets diluted as we grow, so it is important to continue investing to keep the culture alive.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    A roller coaster ride of excitement and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Excellent salary, smart people, great time flexibility, satisfying projects. The company values of freedom and responsibility are really like treating employees like adults and trusting them to execute the best overall decisions for the company, which is effective when enough context is given. Innovation and experimentation is rewarded well and many opportunities for ongoing education are offered.

    Cons

    Internal politics. Lots of blame game behavior played as subtly (yet transparently if you pay attention) as possible. Some managers spend too much time in the code instead of managing their team. I had the experience of offering many recommendations for improving team performance and not having them implemented because the culture here is to just do what you want and either get rewarded hugely or sacked. Management coaching appears to be improving, but inconsistently applied. I've seen people who need to be let go stay on for a long time with many opportunities to change and people who were very competent let go without much warning that they need to change something. I've also seen projects executed that solved the business problems presented but were dropped because management didn't like it rather than some other specific reasons.

    Advice to ManagementAdvice

    Management is not about process, I think Netflix has that correct. Excellent management is about getting problems out of the way of employees so that they can excel and about managing interpersonal conflicts so that a team can leverage one another's strengths to push the team higher than before. I think this element is missing on some teams at Netflix and that there is too much emphasis on daily high performance (important) and little building of loyalty or camaraderie.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Culture Deck Is Real

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Operations Manager in Beverly Hills, CA
    Current Employee - Content Operations Manager in Beverly Hills, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Being part of an innovative and transparent company has kept me working here for several years. Not only do I love what I do, but what keeps me here is the environment. We live out the culture deck. Politics do not prohibit me from doing my job or speaking out when I have a recommendation on what could be better. Collaboration is encouraged, and it's easy to do when you have high-performing peers and understanding managers.

    Cons

    None to reference at this time.

    Advice to ManagementAdvice

    Keep up with the great transparency.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Solid Job, sad to see it's closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Hillsboro, OR
    Current Employee - CSR2 in Hillsboro, OR

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Free Netflix, PTO, Good Vacation, Severance, Good Work-Life Balance

    Cons

    Talking to the general public, policies can be hard to deliver to customers, might close your Call Center

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great culture, team, technology and innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (more than an year)

    Pros

    Always innovating and moving forward.

    Cons

    I enjoy working here - no cons for me.

    Approves of CEO
  8. 2 people found this helpful  

    I feel like I'm on a sinking ship...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR-1 in Hillsboro, OR
    Current Employee - CSR-1 in Hillsboro, OR

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Not many left, pay is decent, oatmeal and ramen in the breakroom, that's about it.

    Cons

    Been here 5 years with top stats never had a raise but did get a pay cut. Overwhelming sense of managers whispering behind closed doors. Pretty much anyone can get fired anytime for literally any reason. Doesn't matter how good you are at your job, I haven't talked to a supervisor or manager in months. Constant calls with limited out-dated knowledge base to refer to. No notice on changes or training after initial hiring. Fear based environment. If you have any other option it's probably better.

    Advice to ManagementAdvice

    This used to be such a nice place to work... now we are cattle herded through troughs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Casual call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    progressive work environment, great internal work culture

    Cons

    company used to be rated number one in customer service because it believed a happy employee would produce better work. Company has lost focus on employee appreciation and happiness. Pain in the -- customers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Beverly Hills, CA
    Current Employee - Senior Marketing Manager in Beverly Hills, CA

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Excellent Salary and benefits; catered lunches. Everyone at Netflix is very talented, smart and professional

    Cons

    There's very little understanding of the 'Freedom and Responsibility" mantra. The culture tends to promote throwing each other under the bus mentality. The marketing department has very little direction. Reminded me of a kids soccer game; everyone huddled up around the ball without any direction on where to go. Would really benefit from some consistent direction and communication.

    Advice to ManagementAdvice

    Consider establishing better forms of communications and direction for entire teams and individual employees. Many people are spending their days confused on direction, goals and job responsibilities (areas of focus and ownership).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great place to work if you are driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Engineer in Los Gatos, CA
    Current Employee - Senior Research Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Very collaborative environment, great colleagues, great pay, people are adults.

    Cons

    You have to be self-driven and proactive to get trained, and a lot of training is on the job, but this is by design.

    Recommends
    Positive Outlook
    Approves of CEO

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