Netflix Reviews

Updated August 24, 2015
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253 Employee Reviews

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  1. Helpful (1)

    Global Support Technical Representatitve

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix (More than a year)

    Pros

    A company that practices what it preaches. If you have ever interviewed with Netflix or know someone who may have heard of the Netflix Culture deck. It preaches the values and focus of the company. If you search Netflix Culture deck you can find it online.

    Cons

    Freedom and Responsibility is not meant for everyone. Meaning some people need more guidance and strive when given very specific objectives.

    Advice to Management

    Keep up the great work


  2. Helpful (3)

    CSR Hillsboro Call Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service/Tech Support in Portland, OR
    Current Employee - Customer Service/Tech Support in Portland, OR
    Disapproves of CEO

    I have been working at Netflix (Less than a year)

    Pros

    Great co-workers and supervisors. Free coffee, tea, oatmeal, cup of noodles, and the occasional pancake breakfast. Free Netflix was a nice bonus. Able to surf non work websites such as imgur, facebook, and linkin while at work. Communicated with coworkers on facebook almost as often as I did thru work chat. Pretty chill environment considering it was a call center. Metrics were very reasonable and not that big of a challenge to reach. Days off weren't hard to get if they were scheduled way in advance (at least 6 weeks).

    Cons

    No pay raise the entire time I was there, everyone was paid the same rate and nobody got a pay raise unless they changed jobs. In fact our pay in benefits (used to have 10k allowance per year and anything not used was put into our paycheck) was taken away - at the same time the CEO got a $1 million bonus, hmm.... Felt like a dead end job. No opportunity to advance beyond the call center. Often had to be the bearer of bad news to customers (price change, delivery changes) and found out from customers before company told us.

    Advice to Management

    Don't treat employees like they can't tell what you're really doing. We knew $1 million bonus money came out of our benefits fund. Trying to "positively position" a statement when we do that all day to customers feels demeaning. Just give it to us straight. Also, tell us what's happening BEFORE a customer tells us. Just makes the company look bad when they know before we do.


  3. Helpful (10)

    The best place to work at for software development in the valley

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix (More than 5 years)

    Pros

    Great problems to solve Freedom and responsibility culture Work with many talented people Low turnover No Fear of my job. Ability to do a great job Highly visible product that is fun to work on Large scale problems Great work life balance

    Cons

    None at all. This is the best place I have ever worked

    Advice to Management

    Keep up the good work.


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  5. Helpful (2)

    call center for dvd department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Netflix as a contractor

    Pros

    Great supervisors, they provide great feedback and advise to succeed in the work-place. btw free breakfast and lunch.

    Cons

    Its a call-center job, answering 80 to 100 calls a day, sometimes can become overwhelming


  6. Helpful (5)

    Freedom comes with Responsibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    I have been working at Netflix full-time (More than a year)

    Pros

    You are treated as an adult. Minimal micro management. You are expected to take the lead for your projects. Your have ample space to try out your things and PMs are willing to listen and try out your ideas via an AB test.

    Cons

    I'd love to have an on-campus gym. They do have one shared by Aventino (the apartment community next to it). Ping pong tables and Sauna bath needed :)

    Advice to Management

    You are doing a great job! Thanks for inventing such an unique culture and exercising it for more than a decade.


  7. Helpful (4)

    Great culture of freedom and responsibility.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Engineer in Los Gatos, CA
    Current Employee - Data Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than a year)

    Pros

    Working with stunning colleagues Solving complicated problems

    Cons

    None at all.. none at all.

    Advice to Management

    Keep up the great work with holding us true to our culture!


  8. Helpful (5)

    Growth and evolution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 5 years)

    Pros

    Company moves fast and you can be very productive. Minimal bureaucracy. Generally good at attempting to disseminate vision from top-down. Strong technical contributors and great peers. Most policies and practices are employee-friendly (in that there's little impediments to getting stuff done). Company does get rid of low-performers regularly.

    Cons

    As with many rapidly growing organizations, there's some chaos and politically-biased positioning during the changes. Some managers are focused too tactically on product today, not strengthening the team and products for future. If you need to work at a place where things don't change much or where you can know you'll be employed for years--this is not the place for you. Work load can be heavy at times (but the work itself is interesting and fun).

    Advice to Management

    As the company continues to move from a maverick streaming technology startup to a operations-focused content provider, there should be more discussion about how the culture and product is changing and how it needs to shift more. In the past 5 years, engineer headcount has more than doubled -- how can we continue to adapt our management and development at the same rate of success (or better) with this much larger org?


  9. Helpful (6)

    Awesome company if you are engineer.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 5 years)

    Pros

    Great co-workers, good support, great pay.

    Cons

    Not for everybody. Manager if he/she is not careful and politically savvy can have short lifetime with a company.


  10. Helpful (9)

    Freedom and responsibility and paying top of the market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    - High salary focused on cash compensation - freedom and responsibility, no micromanagement actually -

    Cons

    - Technically, a single engineer should cover wide range of areas including coding, testing, packaging, deployment, monitoring, etc. This can be a great challenge but sometimes this will create fatigue. - Sometimes, it happened that somebody was fired but hard to understand why he/she was let go.


  11. Helpful (2)

    The culture is the real deal; read the deck. It really is the blueprint for our culture.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Los Gatos, CA
    Current Employee - Director in Los Gatos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    Freedom and Responsibility from the culture deck is true Super smart people that love what they do Awesome brand Compensation is top of market

    Cons

    Things move quickly; sometimes hard to keep up High performing culture means there is pressure, but deliver rather than worry and you will be fine

    Advice to Management

    As we grow we need to consider other means of communication. Memo's are great but we need to find more efficient means of communicating.



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