Netflix Reviews

Updated August 19, 2015
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  1. Helpful (8)

    Horrible working conditions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The free account was pretty good.

    Cons

    Managment has no idea what they are doing!

    Advice to Management

    Get a clue


  2. Helpful (32)

    No Job security. Poor Management!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Position in Los Gatos, CA
    Former Employee - Senior Position in Los Gatos, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Netflix full-time (More than 5 years)

    Pros

    Great Pay. Benefits and perks. Catered Food.

    Cons

    No proper training. No room for error or else you will get fired culture. Politics. Arrogant Managers. I worked at Netflix for almost 5 years and I've always had great feedback during 360 reviews except for 1 person. That person who was new to the company gave me a bad review last year and that's the reason I lost my job. My manager made that review as a back-up to lay me off and totally lied that I am no longer fit for the job. Feeling betrayed and unjustly fired.

    Advice to Management

    Be aware.. What goes around comes around!


  3. Helpful (5)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Santa Clara, CA
    Former Employee - Customer Service Representative in Santa Clara, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Free Netflix (8 DVD plan + streaming), benefits, time off policies.

    Cons

    They treat you like a "Number" instead of a person, definitely need a "thick skin" for this job, Expect to work odd hours if you don't have seniority for choosing shifts.


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  5. Helpful (11)

    Not a great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Compensation was good. That's about it.

    Cons

    Management is horrible. Bumbling idiots. They only know two ways to address a problem. Write an algorithm or fire people. It's a culture of firing.


  6. Helpful (17)

    Stay Away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Good "brand" for your resume, I guess. Outsiders will be impressed, if only because the PR machine has been in overdrive convincing people that this is still an innovative company. But a stock price bubble does not equal innovation.

    Cons

    Most of the honest reviews on here (meaning those not written by HR) have already covered it, but it's a terrible place to work - a pressure-cooker environment full of overpaid but insecure bosses who manage through fear and intimidation. Crazy high turnover in every group, lots of good people getting pushed out all the time by their managers. Then those people are blamed and insulted once they're gone and unable to defend themselves. The company also stopped innovating long ago. The salary, though substantial, is not worth it, especially when you see the C-level insiders routinely cashing out millions in shares like thieves in the night. Hmmm, what do they know that everyone else doesn't? Look elsewhere - there are many other more humane, ethical, and socially rewarding places to get paid well...like Wall Street.

    Advice to Management

    Keep selling as many shares as possible before the Wall Street lemmings finally figure you guys out. You have done a great job of this so far.


  7. Helpful (18)

    Excessive Turn-over, Work Mobbing, Culture of Fear, Corporate BS at it's FINEST

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Netflix full-time (More than 3 years)

    Pros

    pay. that's it. but it will feel like dirty money. after you've been here long enough (although evident to me right after I started...) you will wish you never started here because it will suck away your life and soul... the money won't matter. Oh... this was Pros. crap.

    Cons

    everything. insecure people. arrogance. letting go of people completely arbitrarily. using the annual 360 reviews as a harmless way for peer- reviews; then using those peer reviews as evidence... just as an FYI when you get a team of overpaid, untalented, bored people writing peer reviews it's an incubator for workplace mobbing (look it up) which happens ALL the time. Every week there are at least 1, if not 2 or 3 emails that go around about a team reorganization because someone was let go. When those people are your close colleagues you've successfully worked with; it's completely gross to have to accept their departure while you hang on. It wears on your soul. and, before you know it you HOPE you are let go.

    Advice to Management

    start a training program. stop thinking the world revolves around the bottom line. Care about your employees and stop treating them so poorly.


  8. Helpful (5)

    Miserable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Hillsboro, OR
    Former Employee - Technical Support in Hillsboro, OR
    Doesn't Recommend
    No opinion of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Starting wage was decent and the weekly pay (through the temp agency) made budgeting easy. Subscription perks were a feature (free discs and streaming, max package).

    Cons

    Being lied to about converting from temp employees to actual Netflix employees, having the conversion scheduled then canceled, not willing to take into account the general unhappiness of the customer and thus terminating good employees.

    Advice to Management

    Treat your employees with respect and follow through on your promises.


  9. Helpful (6)

    Previous employee, been a few years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Beaverton, OR
    Former Employee - Customer Service Representative in Beaverton, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Netflix full-time (Less than a year)

    Pros

    Nice bling Decent pay very good ticket software

    Cons

    The only place I've seen this much churn is at a fruit packing shed. The best manager I've ever had was fired for no particular reason, along with his boss and several other employees. If you could not make the customers give you a good review (hard to do when they did maintenance every Tuesday at 10pm), you would be fired.

    Advice to Management

    Quit holding people accountable for things outside of their control.There's no point in a liberal vacation policy if people are fired for taking a few days off. I will not work for a company that does not have compassion for its employees.


  10. Helpful (8)

    Mistake of a lifetime. Total career suicide. Hillsboro

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Hillsboro, OR
    Former Employee - Csr1 in Hillsboro, OR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Netflix full-time (More than 3 years)

    Pros

    Paydays, quitting time, seeing your superiors fail.

    Cons

    How about...an unspoken policy of fear, day in, day out. Managers that are ignorant, uneducated, selfish, and stupid. Oh, and flunkie "team supervisors" that get promoted to the position only because they know how to suck up and let themselves get abused by management...Oh, there was so much more. This is flat-out the WORST company I've ever worked for. They laid me off because of my "call time average" was 7 seconds, yes...SECONDS, over their silly weekly limit. In reality, they laid me off because I was 50, and have medical problems. Oh, I hope I live to see the day when someone sues the hell out of them. I just can't wait. I have never wanted for a company to fail, but I want them to.

    Advice to Management

    Reed, pay attention, you little weasel. Why don't you sell this company so someone with someone with a soul can run it. Are we clear? You, Dude, SUCK!!!!


  11. Helpful (11)

    Culture of fear...and (possibly) loathing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Relative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    Cons

    Since many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to Management

    You've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.



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