Netflix Reviews

Updated June 29, 2015
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77 Employee Reviews

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  1. Helpful (10)

    Great place with high rewards and risks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Generous Compensation. High productivity enivronment, you can feel sense of accomplishment.

    Cons

    Culture of Fear. There is no second warning. But you are let go.


  2. Helpful (1)

    Customer Service Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Netflix full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They are very hard to please. Hard to maintain good numbers when the service is the issue.

    Cons

    I have nothing to add.

    Advice to Management

    None


  3. Helpful (3)

    Nice while it lasted, not everything it is cut out to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lunch, brand that people are aware of.

    Cons

    Management overall is quite bad. Most people get promoted to the role based on seniority, not on actual ability to lead and mentor others.


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  5. Great company with a big let down on a management decision

    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Netflix as a contractor (Less than a year)

    Pros

    Great environment, and abundance of smart people, great managers,

    Cons

    some management decisions can be made without proper research.

    Advice to Management

    don't allow outside influences affect how you hire...


  6. Helpful (11)

    Highly political culture, dysfunctional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Administrator in Los Gatos, CA
    Former Employee - Senior Systems Administrator in Los Gatos, CA

    I worked at Netflix full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay and the Netflix name helps on your resume, since most people outside do not know how bad it is inside.

    Cons

    Mind numbing. Stress. Constantly watching your back. There are people who have very high title (Directors, Managers, even VPs) who got it because they've managed to stay there the longest. Not because they are qualified for the job. The long timer/oldtimers survived by CYA each others. Those who they think are dangerous to their job will get the knife in the back. It's not how good you are. It's how well you "play the game" and "fit in with the political culture". They value "safe" decisions that do not rock the boat. At least in the IT Ops dept that I worked in.

    Advice to Management

    Get your head out of the cloud once in a while. There's real problem underneath. Engineering got tired of the dysfunctional IT Ops group, and built their own infrastructure so they don't have to deal with incompetent people. Best thing to do is fire everyone in Ops, and start fresh.


  7. Helpful (1)

    Repackager (former employee)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repackager in Santa Ana, CA
    Former Employee - Repackager in Santa Ana, CA

    I worked at Netflix part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy job to get for HS college student

    Cons

    mindless work with no opportunity


  8. Helpful (3)

    Started out great but toward the end not so much...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    I worked at Netflix full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Free movies, before the last set of layoffs there was genuine regard for employee satisfaction and feedback was often solicited not only to improve business processes but also to gauge morale. After a while, not so much...

    Cons

    Frequent layoffs. Whole departments got laid off at a time. I guess I should have figured how it was going to be when the entire management team save one manager was suddenly gone a few months after I had completed training, which btw was before the 2008 meltdown. The entire QA team was let go a few months later and the entire Tech support team shortly thereafter.

    Advice to Management

    Seems as though it would be difficult to keep quality people if the company lays off entire departments.


  9. Helpful (4)

    High pay, but not worth it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hillsboro, OR
    Former Employee - Anonymous Employee in Hillsboro, OR

    I worked at Netflix full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Used to be top of market pay. No longer is, but still higher than average. Free Netflix account.

    Cons

    The Hillsboro call center is shrinking dramatically. Management puts as much spin on this as possible but the reality is, opportunities to advance do not exist. The "Netflix culture" is hyped constantly but is not actually practiced. You will survive if you can speak the buzz words fluently while shamelessly self-promoting yourself at all times and never questioning management. Everyone is under tremendous stress to protect their position for as long as possible. Success in Hillsboro depends not on the quality of your work but upon your ability to spin the truth and play politics.

    Advice to Management

    Management is not looking for advice.


  10. Helpful (20)

    Was once a Superstar now very much adrift.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fairly New Technology, Smart Talent, Free food and iphones. This place will certainly wow you in technology and some of the best talent, Good compensation.

    Cons

    lousy vacation policy(get real, no vacation policy - no vacation), very stressful work environment, little to no career opportunities if you are hired as an engineer, Chaos everywhere - High Turnover always affects your work one way or the other.

    Advice to Management

    About time you should check your champion badge, it may have expired. Qwikster was a debacle. But the hiring cycle afterwards brought some worse incompetent middle management. Open door policy and summary dismissals might have worked for us in the past when we were a DVD business, but it definitely is hurting us - Bay is a very small place. Your talent is leaving(or about to leave), others are simply not interested in working with us. If you dont believe me, ask why recruiters always have to bring talent from outside silicon valley. Promote openness, talent and healthy work environment - not mediocre middle management's words. Please bring back the culture from 3 years ago.


  11. Helpful (1)

    Great Pay, Little Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Good pay for the work, and benefits.

    Cons

    Average call center. Very high turnover



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