Netflix Reviews

Updated September 24, 2014
Updated September 24, 2014
407 Reviews
3.7
407 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
313 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 30 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

105 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great team, great perks, great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Hillsboro, OR
    Current Employee - Customer Service Representative in Hillsboro, OR

    I have been working at Netflix full-time for less than a year

    Pros

    Great health coverage, great hours, great team building, great leadership

    Cons

    Annoying as hell customers who don't know a thing about the technology they purchase

    Advice to ManagementAdvice

    Chat and email inquires please

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sr. Software Engineer in Test

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    You will be working with the most talented ppl around.

    Cons

    Little bit politics in some teams.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Awesome place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time for more than 5 years

    Pros

    Very fast paced. Exciting projects!
    Exceptional pay.Work with exceptional talent every day.
    Freedom and Responsibility culture works the best.
    Have a challenge? Find the solution and move on to the next - is the core principle.

    Cons

    It can be tough to adjust to the freedom and responsibility accountability approach but that is the best way employees are challenged to provide the best value add to the work.

    Recommends
    Approves of CEO
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  5.  

    Great job.. People were very nice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR-1  in  Denver, CO
    Current Employee - CSR-1 in Denver, CO

    I have been working at Netflix full-time for less than a year

    Pros

    Learned a lot about myself and picked up great skills to use. Pay wasn't bad either

    Cons

    Pay wasn't great either. Really numbers driven. Limited advacement.

    Advice to ManagementAdvice

    If you really care about the customer experience, it doesn't show.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Challenging and rewarding Customer Service Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSR2  in  Hillsboro, OR
    Former Employee - CSR2 in Hillsboro, OR

    I worked at Netflix full-time for more than 3 years

    Pros

    The pay was extremely comparable to other call center jobs in the area. I found that success was completely individually based - essentially, if you wanted to do well you had to really focus your efforts on coming into work with a fresh attitude.

    Cons

    The call center environment makes you feel like you are "just a number" often. It is also difficult to be gauged how successful you are at your work based off of each individual you talk to (via surveys).

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Great coworkers, great pay, work-life balance struggle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    Great people, full of intelligent hard-workers and top performers. You'll have exceptional coworkers. The company is extremely transparent in every way so you'll always know where you stand.

    Cons

    The work-life balance is sometimes hard to manage. They expect top performance from everyone, which can take a toll on home life. No vacation policy, yet hard to find a time to take a vacation due to how much work you have.

    Advice to ManagementAdvice

    No advice here.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix full-time for more than a year

    Pros

    Excellent wages lots of autonomy

    Cons

    Too much turnover. Can be hard to get away from work

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time for more than a year

    Pros

    Smart people, less politics, freedom to use resources

    Cons

    Lunches are not good. Only one performance review per year for a raise.

    Advice to ManagementAdvice

    They are very open on the information.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer  in  Los Gatos, CA
    Former Employee - Senior Software Engineer in Los Gatos, CA

    I worked at Netflix full-time for more than 5 years

    Pros

    Amazing experience, very competitive salary, great office space cutting edge technologies.
    If you like fast moving environment and challenging task then this is a place for you. Company treats employees like adults

    Cons

    Sometimes environment is moving too fast. Unlimited vacation policy does not work in few cases. Be ready to get support calls in the middle of the night.

    Advice to ManagementAdvice

    Not really

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager  in  Los Gatos, CA
    Current Employee - Senior Program Manager in Los Gatos, CA

    I have been working at Netflix full-time for more than 3 years

    Pros

    Productive culture that embraces new technology and gives you the ability to make decisions. Company makes you want to always do better, faster.

    Cons

    People in high ranking positions that are smart but can't manage. This results in high turnover and exceptional people leaving. There are several Directors/VP's that have no management experience. This really hurts the organization. Keep Beverly Hills in Beverly Hills. Content is not the same as Engineering.

    Advice to ManagementAdvice

    Reevaluate Talent Team and Leadership. Do research when filling high-level positions. Just because someone is smart, doesn't mean that they can lead.

    Recommends
    Neutral Outlook
    Approves of CEO

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