Netflix Reviews

Updated July 26, 2015
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  1. Helpful (13)

    Netflix is a great place to work for a couple of years and get on your resume, then leave for the next opportunity

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Beverly Hills, CA
    Current Employee - Manager in Beverly Hills, CA

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Netflix treats their employees like adults, giving them both "freedom & responsibility" (a favorite company catchphrase) to do their jobs. Not hampered by lots of processes or structure, employees are empowered to find the best and most direct solutions to their problems - Great work environment that's casual but high performance. The emphasis is on results, and not on face time in the office. If you need to take time off or work from home, you can, as long as your work gets done - Full of really smart, fun people. You get the chance to work with a lot of highly competent and impressive employees. - Typical benefits are fine (health insurance, etc.), but the extra perks are especially nice, such as no vacation limit and a generous hardware/gadget policy - It's nice to work for a brand that consumers love. People tend to get excited when they hear you work at Netflix. Overall, Netflix is one of the best work environments I've been in, except for a few major downsides ...

    Cons

    - There is essentially no career growth or promotions within the company. Most positions are filled externally, and people tend to stay in the exact same job for a couple of years before they get frustrated and leave. This is the number one employee complaint, which senior management knows about and seems to implicitly support - Very high turnover, due to both voluntary departures and frequent terminations. High pressure, high performance culture coupled with frequent firings often create a culture of fear - Titles are deflated one level lower than the rest of the industry. This is fine while at Netflix (compensation is usually appropriate for the work you do), but can be difficult once you want to leave Netflix and are looking for your next job - As a growing company, there are increasing office politics. Netflix is no longer a small start-up, and it's suffering its growing pains as it becomes a large, established company Overall, most employees love working at Netflix, but eventually get frustrated by the lack of career growth.

    Advice to Management

    Value your employees as long-term assets, before you drive away great people. Good job in keeping Netflix a nimble, results-oriented place to work


  2. Great for people, good for career.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    I worked at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The culture lets you work on things without someone breathing down your neck. THe perks are fantastic, and the people that are hired tend to be good people fits before good techncal fits. It is not just a good place to pass the time - people ask and care how your weekend was. The culture is a good mix of 30-something humor. Expertise is valued. The digs are classy.

    Cons

    You can tend to get isolated in your own little world. Decision making and prioritizing is taken away from the engineers. A high value is placed on harmony and working well with other people.

    Advice to Management

    Keep setting the proiorities and the goals for the company.


  3. great challenges, limited growth

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The challenging work and great colleagues.

    Cons

    not much growth opportunity or career path

    Advice to Management

    cultivate more growth opportunites within the company


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  5. Helpful (5)

    If you are lucky enough to get an offer from Netflix, take it.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Los Gatos, CA
    Current Employee - Employee in Los Gatos, CA

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    An unbelievable culture of honesty and bright people. Self motivated people can have a great career experience. Netflix is filled with mature adults that are not politically motivated. Netflix management does a pretty good job of setting the proper context for employees and letting them run independently. Employees enjoy a culture of freedom and responsibility that few other companies offer. As an example, we have no vacation policy, you take what you need. If you are excessive or not performing at a great level, you will be called out on it. If you are lucky enough to be offered a job at Netflix, take it, you won’t regret it. You will be exposed to a company culture unlike another you have ever experienced.

    Cons

    Not a great place to come if you don’t have a fair amount of experience. We are not a great incubation center for people right out of college. Health care and other benefits are not the best. Netflix feels that it pays its employees well and that that will make up for these short comings, not sure if that is 100% true in all cases. There is a fair amount of career advancement available at the lower levels, but it is pretty thin at the upper levels such as director & vice president. Not sure the pat at or above market value for employees is 100% true in all cases.

    Advice to Management

    In general, senior management has their act together pretty well. Few companies can look in the mirror and make the same statement. I think Netflix could do better at developing internal talent. Not from a bureaucratic “create me a career path point of view, but a bit more formal and structured than it currently is. Senior management needs to stay vigilant about letting bad habits creep in when new employees from other companies join.


  6. good company; competitive work environment

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 'Anonymous' in Los Gatos, CA
    Current Employee - 'Anonymous' in Los Gatos, CA

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    good money, good management, good experience

    Cons

    growth/promotion prospects may be limited

    Advice to Management

    keep doing what you are doing


  7. Helpful (3)

    Strong company for self- starters, Call Center needs work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hillsboro, OR
    Current Employee - Manager in Hillsboro, OR

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Focused on individuals who can self manage and get their work done. Netflix has nice in -house perks: the movies, etc and pretty good benefits & vacation. Fast paced change.

    Cons

    Not clear goal setting or expectations from senior directors or management - and when something does come down the pipe then it tends to be a bit frantic and "get it done now" instead of always doing comprehensive future planning. Call center managers all have very different management personalities and don't seem to be as calibrated on aspects - which then reflects out the the floor and floor then tends to think that the managers who are more "hard line" and terminate more are the "favorites" of upper management. Change that happens has positive end results, but transitions & communication to the call center floor are not done as well or as immediate as they could be.

    Advice to Management

    HAve more communication with call center - either in person or in other forms of communication to share your ideas & goal setting as well as information on what is occuring in headquarters.


  8. Helpful (5)

    Great CEO, a lot to learn there, but some cultural flaws. Worth working for.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    You are part of a team that is at the leading edge of a cool entertainment paradym. Reed Hastings, the CEO, is probably the CEO that I have most respected in my career, and I feel he pretty consistently makes good decisions and moves the company in the correct direction. Netflix has a very quantitative approach to almost everything, including detailed user testing for their products, so there is a lot to learn about that. The other employees are generally cool people, and fairly smart in general. The user interface aspects of the website are strong, so again, there is a learning opportunity. The company wide meetings are fun, and entail good communication.

    Cons

    In the website development group, there is two week development cycle. That means that there is a push to the website every two weeks. This has a few consequences. One is that there is a high percentage of overhead (testing and release stuff) compared to actual development time. There is not much time for software design in such a scheme, there is always a rush to hit the next two week time click. Longer term projects are tougher to schedule and short term thinking dominates. The performance policy is that anyone who, if they quit, would not be attempted to talk out if it, should be fired preemptively (a hair trigger threshold for firing, basically). This creates a chilling effect in my opinion. I have seen fairly senior management that disagreed with their boss being (farily apparently) fired. This creates a bit of a yes man environment, something that Netflix would deny (perhaps even to themselves). There is very little empowement of employees in real decisions, and decision making is very top down, with the resulting motivation hit that entails.

    Advice to Management

    Even going to a three week release cycle would help things a lot. The counter argument is that that would lead to more pressure to have inter-release "patches", but I think the overhead percentage would drop a lot (like 50%) and that owuld make it worth it (if you don't patch a bug for a 2 week cycle, do you really need to patch it for 3? I think the culture of keeping decision making in a very few hands at the top is working OK because Reed makes the right decisions, but it may prove poisonous if he ever leaves, and it will be too late to turn the cultural tide.


  9. Netflix

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Los Gatos, CA
    Current Employee - Human Resources in Los Gatos, CA

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Working with great people. Netflix has a unique culture, and lets you have ownership over your projects.

    Cons

    There is a lot of change.

    Advice to Management

    More transparency


  10. lovin it

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative in Hillsboro, OR
    Current Employee - Administrative in Hillsboro, OR

    I have been working at Netflix

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Working at Netflix has been terrific. I appreciate the honest feedback from managers. Our values make sense.

    Cons

    Netflix only retains high performers......they'll let you go if you are not performing well. It can be stressful, but keeps you on your toes

    Advice to Management

    Nothing......they are doing a great job


  11. Helpful (4)

    Netflix hires the best and brightest but realize that you are hired for one job and vertical movement is unlikely.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Beverly Hills, CA
    Current Employee - Manager in Beverly Hills, CA

    I have been working at Netflix

    Approves of CEO
    Approves of CEO

    Pros

    They hire great, hardworking people and the management is relentless and single focused in enforcing their mission statement and driving success in DVD rental by mail and online. Everyone who works there is of above average intelligence and ability and the jobs can be rewarding and demanding. They really do hire people who are autonomous and can own a process and you can rely on those around you to provide the support you need.

    Cons

    They do not focus on career development and would prefer to hire someone from the outside to be your boss or replace you rather than groom you to grow into a more senior position. There are a couple of core values that they preach but do not really follow through on. There is a very different culture between the LA office and the HQ which feels inconsistent with their value system.

    Advice to Management

    Their vision and focus is top notch and they do not need much help in achieving success in those areas. They should focus a little more on treating their people a little better and not churning through so many very competent people. also as they grow they need to realize that some of their values are difficult to maintain. for instance, they make some claims about being a flat organization but this is far from the truth.



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