Netflix

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  www.netflix.com

Netflix Reviews

Updated December 12, 2014
Updated December 12, 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

229 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    Current Employee - Senior Data Engineer in Los Gatos, CA
    Current Employee - Senior Data Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than an year)

    Pros

    Culture of freedom and responsibility, brilliant coworkers,

    Cons

    There are no cons here

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than an year)

    Pros

    Smart people, less politics, freedom to use resources

    Cons

    Lunches are not good. Only one performance review per year for a raise.

    Advice to ManagementAdvice

    They are very open on the information.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Customer Service Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Netflix full-time (less than an year)

    Pros

    They are very hard to please. Hard to maintain good numbers when the service is the issue.

    Cons

    I have nothing to add.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in Los Gatos, CA
    Current Employee - Senior Program Manager in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Productive culture that embraces new technology and gives you the ability to make decisions. Company makes you want to always do better, faster.

    Cons

    People in high ranking positions that are smart but can't manage. This results in high turnover and exceptional people leaving. There are several Directors/VP's that have no management experience. This really hurts the organization. Keep Beverly Hills in Beverly Hills. Content is not the same as Engineering.

    Advice to ManagementAdvice

    Reevaluate Talent Team and Leadership. Do research when filling high-level positions. Just because someone is smart, doesn't mean that they can lead.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 8 people found this helpful  

    Culture of fear...and (possibly) loathing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Relative to some Bay Area companies, Netflix pays about 10% to 20% better. Meaning, if you're unqualified, you'll get better pay than someone who is more qualified doing the same job in another Bay Area company. Altho, I hear this is changing and Netflix will only give you a raise if you can find someone in the Bay Area with the exact title and responsibilities who make more. Contrary to the buzz about Netflix being a tech innovator, it's become a "Hollywood" company. What drives Netflix is the Netflix "produced" shows; not the "innovative" streaming technology - Hollywood runs Netflix; not Los Gatos.

    Cons

    Since many people are only at Netflix for the higher than average salary, there is a culture of fear whereby people are constantly worried about their employment status in the company and will, unfortunately, submit to their baser instincts to do whatever it takes to keep their job. As for a high-performing culture, I guess it's relative but I've worked with much much more talented people elsewhere. Netflix is a great place if you are average and are able to keep upper management for figuring out that you are just average and are willing to do whatever it takes to keep up that facade. It's a less than ideal place if you are truly innovative and want to do amazing "new" things. Again, the new thing at Netflix is producing new shows; not technology.

    Advice to ManagementAdvice

    You've done a great job of positioning Netflix as a high-performing place so that those who don't work at Netflix believe this to be the case, now, live up to this which is much harder said than done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    A year at Netflix is equal to 2-3 years most other places -- talent density creates accomplishment density.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Engineering in Los Gatos, CA
    Current Employee - Director Engineering in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Fast-moving. Few bureaucratic distractions. Willing to make big, disruptive changes quickly. The move to original content was smart and will propel growth well into the future.

    If you function well in a meritocracy, then you will likely be successful at Netflix.

    Cons

    They're getting big, and that growth is adding pressure to sacrifice some elements of their culture that made them unique and a desirable place to work.

    The quality of talent getting hired or promoted now is much less impressive than in the earlier years.

    The environment is increasingly political, which may be related to the hiring/promotion of more average, less-impressive employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Netflix is a high performance atmosphere that allows you the freedom to use your judgement on your calls verses scripts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Hillsboro, OR
    Current Employee - Customer Service in Hillsboro, OR

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Feedback is appreciated and constantly given.

    Cons

    Lack of moving up. Tenure is not considered at all.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Invaluable experience, 1 year working at Netflix = 3 years elsewhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time

    Pros

    - Very smart, self-motivated colleagues
    - Flat organization
    - Fast and constantly innovating
    - Clear feedback
    - Huge importance put on freedom and responsibility
    - Unbeatable vacation policy
    - Big impact doing any role
    - Ability to be a part of overall business strategy

    Cons

    - Tendency to debate, even on small decisions
    - Extreme adherence to testing and data

    Advice to ManagementAdvice

    Find more ways for employees to grow

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Seems Easy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Frisco, TX
    Current Employee - Call Center Representative in Frisco, TX

    I have been working at Netflix full-time (less than an year)

    Pros

    Free netflix.no dress code, can eat, can use phone, friendly co workers

    Cons

    You nee people to take your survey and most people won't.

    Advice to ManagementAdvice

    Its not fair that you fire people based on if enough people review them..

    Recommends
    Positive Outlook
    Approves of CEO
  11. 6 people found this helpful  

    Best place to work for great engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    It's like working for a very well funded startup.
    If you're good, this company will boost your career lightyears ahead.
    Compensation and perks are just right. No lavish lunches, just good organic food to keep you focused on business. No laundry service. It's not taking over your life.
    Very fast growing company. Lots of room to grow and lots of opportunity (if you look).
    Visibility - top down, you see everything. There are no secrets in this company. Very helpful if you know how to use this to your advantage.

    Cons

    If you're not good, you won't survive here.
    If you have issues with your people skills, you won't survive here.
    If you need hand-holding, someone to constantly point you in the right direction, you'll be directed to the door (while holding your hand).
    You'll have to manage your work/life balance. Some people just don't know what 'unlimited vacation' means.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    Approves of CEO

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