Netflix

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Netflix Reviews

Updated August 2, 2014
Updated August 2, 2014
763 Reviews

3.6
763 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

169 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Excellent Pay & Fast paced work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior BI Architect  in  Los Gatos, CA
    Current Employee - Senior BI Architect in Los Gatos, CA

    Pros

    Good Pay & Fact paced work environment

    Cons

    Fast paced a work environment and no additional perks

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work if you're a self-starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Gatos, CA
    Current Employee - Anonymous Employee in Los Gatos, CA

    Pros

    Fast-pace, great compensation, open communication

    Cons

    Chaotic at times and could use more structure

    Advice to ManagementAdvice

    Freedom is great but don't forget the responsibility part

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good call center environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR
    Former Employee - Customer Service Representative in Hillsboro, OR

    Pros

    - Great Benefits
    - Living wage
    - Fun environment
    - Engaging work

    Cons

    - Company tends to shift their focus readily, which can be beneficial at times, but other times very frustrating.

    Advice to ManagementAdvice

    - Work more to promote from within. Constant hiring from outside brings in new ideas, but does little to encourage talented individuals to stay.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 4 people found this helpful  

    Was sad to see the company change so much in one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor  in  Hillsboro, OR
    Former Employee - Customer Service Supervisor in Hillsboro, OR

    Pros

    Lots of room to make your own decisions and think on your feet

    Cons

    When the price change occurred it was a cluster bomb that went off. Then it was announced the company was splitting to two (one DVD and one Streaming) and then it was announced none of that was happening. All the while customers were up in arms over this and we in management were always finding things out at the same time customers were so we had no time to prep our staff. Some very hard months for moral with our staff. Lost a lot of trust with our employee base in terms of management to subordinate relations.

    Advice to ManagementAdvice

    Make sure your mid-level management knows anything key before the public gets it through the blogs, etc. They have to have time to prep their staff and gain buy-in to make a successful transition occur with company changes and/or snaffus.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Work Hard Play Hard

    Former Employee - Product Design  in  San Francisco, CA
    Former Employee - Product Design in San Francisco, CA

    Pros

    Great place to work
    lots of fun

    Cons

    There are when things get put into overdrive.

    Advice to ManagementAdvice

    keep up the good work!

  7. 5 people found this helpful  

    Libertarian leadership style at the top offers challenges and rewards.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Content  in  Los Angeles, CA
    Former Employee - Director of Content in Los Angeles, CA

    Pros

    Netflix's commitment to attracting highly-motivated, creative thinkers throughout the organization means clever solutions and great ideas can come from anywhere at anytime.

    Cons

    There is a certain pressure to perform that comes from the level of freedom granted that results in a percieved sink or swim mentality.

    Advice to ManagementAdvice

    When I left, there was very little reward or recognition given to managers who mentored or successfully developed staff.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Netflix was a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instant Watch Customer Service  in  Hillsboro, OR
    Former Employee - Instant Watch Customer Service in Hillsboro, OR

    Pros

    Pay was excellent. All of the tools were available to do the job that needed to be done.

    Cons

    Many customers did not understand how to use Instant View, and it was often difficult to explain.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Decent pay, good feedback from supervisors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1  in  Hillsboro, OR
    Former Employee - Csr1 in Hillsboro, OR

    Pros

    Good pay for the work
    Laid back environment with lax dress code
    great employee benefits
    free/cheap food in the breakroom

    Cons

    When something changes, employees find out when the customers do.
    Mass layoffs when call volume decreases.
    I've heard they don't do re-hires.

    Advice to ManagementAdvice

    Give your employees heads up on major company changes so they can be properly prepared/trained to deal with those calls.
    Also, don't lay off good employees the week they are supposed to be converted. It gets their hopes up and I felt kinda blindsided because I was continually getting positive feedback and was told my conversion was pretty much locked in.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Work hard, be innovative, and always be prepared

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    Pros

    Your peers are excellent and from all walks of life
    Training is encouraged and done well
    work/life balance exists

    Cons

    this is not a long term choice and the culture deck is true

    Approves of CEO
  11.  

    Smart People, fast moving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA
    Former Employee - Anonymous Employee in Los Gatos, CA

    Pros

    Working with talented people and visibility into company strategy and direction

    Cons

    Pressure to work long hours

    Recommends
    Approves of CEO

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