Netflix

  www.netflix.com
  www.netflix.com

Netflix Reviews

Updated December 12, 2014
Updated December 12, 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

112 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A Class Act with a positive future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor III in Hillsboro, OR
    Former Employee - Customer Service Supervisor III in Hillsboro, OR

    I worked at Netflix full-time (more than an year)

    Pros

    The company's innovative outlooks and potential future campaigns keeps it as the leading edge of technology

    Cons

    Customer service may sometimes be the last to know about marketing strategies/campaigns until calls hit the customer service agents.

    Advice to ManagementAdvice

    Continue to strive for customer service results in order to help develop that outstanding rapport with the clients

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great company with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    Surrounded by motivated individuals with high levels of talent.
    A culture like no other.
    Freedom and responsibility.
    Compensation and benefits.
    Work life balance

    Cons

    Nothing negative to say at this time.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Seems Easy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Representative in Frisco, TX
    Current Employee - Call Center Representative in Frisco, TX

    I have been working at Netflix full-time (less than an year)

    Pros

    Free netflix.no dress code, can eat, can use phone, friendly co workers

    Cons

    You nee people to take your survey and most people won't.

    Advice to ManagementAdvice

    Its not fair that you fire people based on if enough people review them..

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Netflix full-time (less than an year)

    Pros

    It is an OK environment to work in for a call center. Desk job, no personal electronic devices allowed while on shift (no cell phones, mp3 players, etc...), unlimited streaming plan with 8-out DVD/blu-ray plan, great co-workers and good system to get assistance with issues the rep does not know how to handle

    Cons

    Rude customers, reviews/performance based on customers opinions of you

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great Place to Work, rules are spelled out in the company's value slides.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    Great comp, great colleagues, goal oriented, company values are taken seriously.

    Cons

    Average quality does not work at NFLX

    Advice to ManagementAdvice

    keep up your good work!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good call center gig

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSR2 in Portland, OR
    Current Employee - CSR2 in Portland, OR

    I have been working at Netflix full-time (more than an year)

    Pros

    competitive pay, relaxed environment, various workplace amenities

    Cons

    Large call volume, huge customer base means needing to be insanely adaptive, 'sink or swim' mentality; if you don't continually preform you will be replaced regardless of past performance

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Love my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Engineer in Los Gatos, CA
    Current Employee - QA Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 3 years)

    Pros

    - Constant Learning
    - Keeps me on my toes
    - not a process oriented company. Keeps things simple.

    Cons

    - moving too fast. Chasing a moving target.

    Recommends
    Positive Outlook
  9. 2 people found this helpful  

    Netflix was a great learning experience and resume builder.

    Former Employee - Digital Account Specialist in Los Angeles, CA
    Former Employee - Digital Account Specialist in Los Angeles, CA

    I worked at Netflix full-time (more than an year)

    Pros

    High Salary // Free Lunches // Unlimited Vacation // Flexible Hours

    Cons

    Office Politics // Limited Growth

    Advice to ManagementAdvice

    Focus on what matters most, the business instead of office gossip.

  10. 4 people found this helpful  

    Caught up in a whirlwind...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Pros

    Awesome industry; memorable teammates; great opportunity to stand on the edge of the precipice of unquantified technologies...

    Cons

    Never sure which way the wind blows; work hard to develop a team -- and then it's blown away in an instant; turnover is so quick that it's almost unnecessary to unpack your bag.

    Advice to ManagementAdvice

    Give teams more time to blossom; expectation of termination on the whim of management leads to loss of faith in the overall mission of the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA
    Current Employee - Senior Software Engineer in Los Gatos, CA

    I have been working at Netflix full-time (more than 5 years)

    Pros

    Great colleagues..... very smart, hard working, and very helpful across all the various teams. Work atmosphere is awesome with lot of freedom and responsibility. Pay is awesome too.

    Cons

    Promotions are rare and can take a while to get.

    Recommends
    Positive Outlook
    Approves of CEO

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