Netflix Reviews

Updated June 30, 2015
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  1. Helpful (7)

    A year at Netflix is equal to 2-3 years most other places -- talent density creates accomplishment density.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director Engineering in Los Gatos, CA
    Current Employee - Director Engineering in Los Gatos, CA

    I have been working at Netflix full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast-moving. Few bureaucratic distractions. Willing to make big, disruptive changes quickly. The move to original content was smart and will propel growth well into the future.

    If you function well in a meritocracy, then you will likely be successful at Netflix.

    Cons

    They're getting big, and that growth is adding pressure to sacrifice some elements of their culture that made them unique and a desirable place to work.

    The quality of talent getting hired or promoted now is much less impressive than in the earlier years.

    The environment is increasingly political, which may be related to the hiring/promotion of more average, less-impressive employees.


  2. Helpful (1)

    A Class Act with a positive future

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor III in Hillsboro, OR
    Former Employee - Customer Service Supervisor III in Hillsboro, OR

    I worked at Netflix full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company's innovative outlooks and potential future campaigns keeps it as the leading edge of technology

    Cons

    Customer service may sometimes be the last to know about marketing strategies/campaigns until calls hit the customer service agents.

    Advice to Management

    Continue to strive for customer service results in order to help develop that outstanding rapport with the clients


  3. Helpful (1)

    Seems Easy!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Frisco, TX
    Current Employee - Call Center Representative in Frisco, TX

    I have been working at Netflix full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free netflix.no dress code, can eat, can use phone, friendly co workers

    Cons

    You nee people to take your survey and most people won't.

    Advice to Management

    Its not fair that you fire people based on if enough people review them..


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  5. Helpful (1)

    Great company with great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Surrounded by motivated individuals with high levels of talent.
    A culture like no other.
    Freedom and responsibility.
    Compensation and benefits.
    Work life balance

    Cons

    Nothing negative to say at this time.


  6. Helpful (1)

    OK

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Las Vegas, NV
    Former Employee - Customer Service Representative in Las Vegas, NV

    I worked at Netflix full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    It is an OK environment to work in for a call center. Desk job, no personal electronic devices allowed while on shift (no cell phones, mp3 players, etc...), unlimited streaming plan with 8-out DVD/blu-ray plan, great co-workers and good system to get assistance with issues the rep does not know how to handle

    Cons

    Rude customers, reviews/performance based on customers opinions of you


  7. Good call center gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSR2 in Portland, OR
    Current Employee - CSR2 in Portland, OR

    I have been working at Netflix full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    competitive pay, relaxed environment, various workplace amenities

    Cons

    Large call volume, huge customer base means needing to be insanely adaptive, 'sink or swim' mentality; if you don't continually preform you will be replaced regardless of past performance


  8. Great Place to Work, rules are spelled out in the company's value slides.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great comp, great colleagues, goal oriented, company values are taken seriously.

    Cons

    Average quality does not work at NFLX

    Advice to Management

    keep up your good work!


  9. Helpful (2)

    Love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Los Gatos, CA
    Current Employee - QA Engineer in Los Gatos, CA

    I have been working at Netflix full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    - Constant Learning
    - Keeps me on my toes
    - not a process oriented company. Keeps things simple.

    Cons

    - moving too fast. Chasing a moving target.


  10. Helpful (3)

    Netflix was a great learning experience and resume builder.

    Former Employee - Digital Account Specialist in Los Angeles, CA
    Former Employee - Digital Account Specialist in Los Angeles, CA

    I worked at Netflix full-time (More than a year)

    Pros

    High Salary // Free Lunches // Unlimited Vacation // Flexible Hours

    Cons

    Office Politics // Limited Growth

    Advice to Management

    Focus on what matters most, the business instead of office gossip.


  11. Helpful (4)

    Caught up in a whirlwind...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Awesome industry; memorable teammates; great opportunity to stand on the edge of the precipice of unquantified technologies...

    Cons

    Never sure which way the wind blows; work hard to develop a team -- and then it's blown away in an instant; turnover is so quick that it's almost unnecessary to unpack your bag.

    Advice to Management

    Give teams more time to blossom; expectation of termination on the whim of management leads to loss of faith in the overall mission of the company.



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