Neustar

  www.neustar.biz
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Neustar Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

3.1 165 reviews

53% Approve of the CEO

Neustar President and CEO Lisa A. Hook

Lisa A. Hook

(107 ratings)

49% of employees recommend this company to a friend

Review Highlights

Pros
  • Company has great benefits, it's one of the reasons people stay (in 22 reviews)

  • Great benefit including work life balance, 401K and insurance etc (in 9 reviews)


Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 10 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 5 reviews)

More Highlights
38 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    The Big Identity Crisis

    Senior Account Executive (Current Employee) San Francisco, CA

    ProsThe chemistry was great initially. they encouraged corporate culture and promoted corporate events. neustar makes a concerted effort to break into the best workplace list. Catered events and wellness programs are great.

    ConsConstantly changing direction and corporate message to the public. They constantly add additional responsibilities or change targets mid year without additional compensation.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Positive experience

    Anonymous Employee (Current Employee)

    ProsThe salaries and benefits are competitive. Employees get 4 weeks of vacation to start.

    ConsNot as much investment happening outside of the marketing analytics realms, as that is the growth area for the company.

    Advice to Senior ManagementSell off non-marketing analytics business units, as they could be valuable to other companies that may invest in them further.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Great market opportunity, now deliver

    Anonymous Employee (Current Employee) McLean, VA

    ProsNeustar is well positioned to become a leader in several markets. Neustar takes good care of those employees considered essential and benefits are excellent.

    ConsExecution is Neustar's greatest challenge, there is a continued disconnect between the sr. management aspirations and them enabling the company to achieve the objectives, patience is also a virtue

    Advice to Senior ManagementEmpower your staff and show greater confidence, your workforce can achieve more if they can take ownership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Big Company

    Anonymous Employee (Current Employee)

    ProsGreat Benefits that are really nice.

    ConsPolitics may be an issue.

    1 person found this helpful  

    Great benefits

    Anonymous Employee (Current Employee) Sterling, VA

    ProsCompany has great benefits, it's one of the reasons people stay. Fun group of people to work with.

    ConsThe annual review is silly and unnecessary as they already know your increase (or no increase) before you submit it. Pay is ok but increases are small. Good (not great) bonus pay to make up some for small salary increases. Too many reorgs and jobs lost. Teams suffer as they are dumped on with a higher workload and less people to do the work. Lots of frustrated management and good people are quitting.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    6 people found this helpful  

    Chaotic

    Project Manager (Current Employee) Sterling, VA

    ProsGreat benefits, smart coworkers, encourages community and charity contributions, decent product portfolio

    ConsChaotic is the only way to explain the state of the company these days. Massive and continued layoffs in 2014 has everyone nervous. Unfortunately the company relies heavily on outside consultants instead of listening to internal voices and that has contributed to some major issues in recent months. The recent reorg in sales, marketing and product has forced many of the long tenured employees to look for alternatives outside of Neustar. Career development options are nonexistent.

    Advice to Senior ManagementBe open and honest with your employees. Spend a day with the teams that were affected by the reorg and hear their challenges. Stop listening to consultants. Do whatever you can to retain top talent. Invest and hire in product and sales engineering resources. Get rid of office cliques.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    IT Apps Eng

    Anonymous Employee (Former Employee)

    ProsGreat company for data management. Nice Benefits.

    ConsNo support for career path specially for employees joining after acquisition.
    No clear vision

    1 person found this helpful  

    Great benefit, poor management and opportunities

    Financial Analyst (Current Employee) Sterling, VA

    ProsGreat benefit including work life balance, 401K and insurance etc. Exposure to a lot of products and operation process

    ConsManagement dont provide a lot of guidance and tend to have min. communication; Poor execution of strategy in the past few years

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Not a great company any more

    Anonymous Employee (Former Employee) Sterling, VA

    ProsGreat Pay , Bonus and Benefits

    ConsNeustar is about to loose it precious government contract that was close to half of the companies revenue - about 450M. Neustar had it for last 20 years and its up for grabs.
    Company is struggling to find new revenue opportunities thru acquisitions. Whole company is in a mess right now. Big time layoffs in mid-Jan when they laid off too many tech people.
    The engineering team is run by people with attitude who don't have courtesy to talk properly to their peers. Their way is highway. Current CTO is a preacher who only thinks west is where innovation occurs and slowly cutting off development resources in DC.

    Advice to Senior ManagementToo much dependency on OffShore Dev/QA teams with low skill and next generation hitech team with attitude - make sure you make them work together.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    4 people found this helpful  

    Changes is a constant here

    Anonymous Employee (Current Employee) Sterling, VA

    ProsGood compensation package and benefits. The vision to switch to Information analytics company is a exciting

    Consbeen here for a long time and have seen many changes over the years. Looking back, some of the changes were for the better for sure. but in the last 2-3 years the changes have been one after another, with very little time for the dust to settle. Recently almost 8% (approx 120) of employees were laid off. We've had these lay offs before, but this one feels different - like we are preparing for the worst with the pending NPAC rebid with the FCC. Times are rough at neustar right now. Hopefully, things will get better...
    Also - at a higher level of management, who you know goes much further than what you achieve -- not a great way to run a business.

    Advice to Senior Managementreward achievement and results - not your buddies.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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