Neustar

  www.neustar.biz
  www.neustar.biz

Neustar Reviews

Updated December 1, 2014
Updated December 1, 2014
186 Reviews
2.9
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neustar President and CEO Lisa A. Hook
Lisa A. Hook
120 Ratings

Review Highlights

Pros
  • Company has great benefits, it's one of the reasons people stay (in 25 reviews)

  • Great benefit including work life balance, 401K and insurance etc (in 10 reviews)


Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Highlights

42 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Endless Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Sterling, VA
    Former Employee - Marketing in Sterling, VA

    I worked at Neustar full-time (more than 5 years)

    Pros

    People, culture, and endless opportunities to grow professionally. As the company continues to transform and reinvent themselves, there is a tremendous amount of opportunity to grow professionally. Every day presents new opportunities, new challenges and offers the ability to be innovative.

    Cons

    If you aren't comfortable with change, this environment is not for you.

    Advice to ManagementAdvice

    Remember those who are on the ground doing the work- respect their individual contributions and ensure they are recognized.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Mountain View, CA
    Former Employee - Account Executive in Mountain View, CA

    I worked at Neustar full-time (more than an year)

    Pros

    Fun culture and great people an all around awesome place to work. Sales focused so you have a lot of tools to help with the sales process.

    Cons

    They moved from Mountain View to San Francisco and left a lot of good "South Bay" talent behind in doing so.

    Advice to ManagementAdvice

    Open up a South Bay office!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Review of Neustar from former employee of 10+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar

    Pros

    Multiple technology areas to work in.

    Cons

    A bit heavy on corporate bureaucracy for a medium sized company.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good place to work with the potential of being great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Pros

    Great benefits and pay, hard-working and dependable co-workers, management that encourages innovation and process improvements, location, work-life balance (most times), and being at a company with exciting new products that is on a high growth trajectory if executed effectively .

    Cons

    Likely loss of number portability contract is currently the largest issue as things are in limbo until a decision is made. Executing on some of the strategic corporate goals also seems to be somewhat of a challenge. Clearly there are inconsistencies from department to department and team to team based on the other comments as well.

    Advice to ManagementAdvice

    Be more visible and act on the feedback you receive from the employees.

  6.  

    Great benefits, but could have better work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Pros

    Salary and benefits are the best I have seen.

    Cons

    Long hours, no flex-time, no tele-work.

    Advice to ManagementAdvice

    Better work-life balance would go a long way to making the long hours more tolerable.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (more than 5 years)

    Pros

    Lots to learn, great benefit, lots of career opportunities

    Cons

    Some bureaucracy typical of a big company

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Ever-changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Louisville, KY
    Current Employee - Data Analyst in Louisville, KY

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Great Benefits, good tools, and many outlets for executive feedback.

    Cons

    Too much change. Every year there has been a radical change in company vision and strategy. Progress is slowed because of the constant change.

    Advice to ManagementAdvice

    If you truly want to move to a SaaS model then you must have the entire company embrace the method.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Pros

    Excellent beneifts, challenging work, intelligent co-workers

    Cons

    Limited opportunity for promotion from within.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    A company transforming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sterling, VA
    Current Employee - Anonymous Employee in Sterling, VA

    I have been working at Neustar full-time (more than an year)

    Pros

    Good benefits, and a reasonable work/life balance. CTO working hard to turn the ship into a more modern, agile development driven SaaS company. Lots of different products and technologies to work on.

    Cons

    Recent force reductions have resulted in a lot of staff churn. Uncertainty around the future of the company due to the number portability contract. Many different product make it difficult sometimes to see the big picture about where the company is going, and what the company's identity is.

    Advice to ManagementAdvice

    Invest in your products, work hard to delight your customers. More cross-pollination between CA and VA teams is needed to help gel the engineering culture. Enough with all the out-sourcing.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Louisville, KY
    Former Employee - Product Manager in Louisville, KY

    I worked at Neustar full-time (more than 3 years)

    Pros

    Busy, rewarding, good people to work with, great office environment. Up to date technology. They care about their employees. Great tuition reimbursement program.

    Cons

    Hours, on call a lot!

    Recommends
    Neutral Outlook
    Approves of CEO

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