Neustar Reviews

Updated April 15, 2015
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4.0
46 Reviews
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Neustar President and CEO Lisa A. Hook
Lisa A. Hook
28 Ratings

46 Employee Reviews

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  1. EA

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar

    Pros

    Great people, wonderful benefits, good work/life balance.

    Cons

    Open positions are based out of Sterling, VA.

  2. High Energy, Collaborative environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in San Francisco, CA
    Current Employee - Senior Manager in San Francisco, CA

    I have been working at Neustar full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    * Highly Collaborative, problem-solving, customer centric environment.
    * There's low political drama (If you're below director level).
    * Managers overall genuinely care about their employees and strive to help them leverage their skills on current projects/activities.
    * The Learning and Development group seems pretty active in the DC HQ area but no activity in SF aside from the online courses you can take.
    * Neustar is sensitive and very involved in promoting women's careers in STEM and in being inclusive overall.
    * Lots of opportunities to solve issues and for self-starters, but this isn't the place for risk or change adverse professionals.
    * Very pleasant working conditions and free snacks.
    * Continuous Improvement mind set- always trying to get better

    Cons

    * Worry about upcoming NPAC contract vote which constitutes a sizable chunk of Neustar's annual revenue. That said, the company has been on a multi-year transformation to a IS&A company, so if Neustar loses the contract it may be a blessing in disguise (although there will almost certainly be short term turmoil with the stock price taking a hit, leaders may exit and potential reorg).

    * Not a very innovative company- haven't introduced many 'cool' or 'gee whiz' products or services recently.
    * Seems difficult to recruit technical talent since Neustar has been in San Francisco.

    Advice to Management

    Spend more time with your employees; allow for and encourage more innovation and cross functional collaboration/problem solving and let's have learning and development more engaged in SF.

  3. Helpful (3)

    Great work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in San Diego, CA
    Current Employee - Senior Software Engineer in San Diego, CA

    I have been working at Neustar full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Middle management is very open. We have flexible hours and some telecommuting. No aggressive power hungry coworkers. Relaxed work environment. Not too many meetings. Agile methodology is used for software development. There is interest in constantly advancing to new technology.
    Senior management acts on employee feedback and communication between them and the employees is improving.

    Cons

    Senior management is not very transparent, although this is changing due to employee feedback. There is no clear career path. The have embraced the "open floor" office plan which is not good for all people. There are far too many products that are very different from each other, so keeping a consistent company vision/mission is impossible.

    Advice to Management

    You have done a great job with the work environment. If you set your focus on setting clear well defined objectives and define a clear and consistent work environment, then employees will be happier.

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  5. Helpful (1)

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Mountain View, CA
    Former Employee - Account Executive in Mountain View, CA

    I worked at Neustar full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun culture and great people an all around awesome place to work. Sales focused so you have a lot of tools to help with the sales process.

    Cons

    They moved from Mountain View to San Francisco and left a lot of good "South Bay" talent behind in doing so.

    Advice to Management

    Open up a South Bay office!

  6. Endless Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Sterling, VA
    Former Employee - Marketing in Sterling, VA

    I worked at Neustar full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    People, culture, and endless opportunities to grow professionally. As the company continues to transform and reinvent themselves, there is a tremendous amount of opportunity to grow professionally. Every day presents new opportunities, new challenges and offers the ability to be innovative.

    Cons

    If you aren't comfortable with change, this environment is not for you.

    Advice to Management

    Remember those who are on the ground doing the work- respect their individual contributions and ensure they are recognized.

  7. Helpful (1)

    Review of Neustar from former employee of 10+ years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Neustar

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Multiple technology areas to work in.

    Cons

    A bit heavy on corporate bureaucracy for a medium sized company.

  8. Great benefits, but could have better work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Salary and benefits are the best I have seen.

    Cons

    Long hours, no flex-time, no tele-work.

    Advice to Management

    Better work-life balance would go a long way to making the long hours more tolerable.

  9. Helpful (2)

    Good place to work with the potential of being great.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar

    Pros

    Great benefits and pay, hard-working and dependable co-workers, management that encourages innovation and process improvements, location, work-life balance (most times), and being at a company with exciting new products that is on a high growth trajectory if executed effectively .

    Cons

    Likely loss of number portability contract is currently the largest issue as things are in limbo until a decision is made. Executing on some of the strategic corporate goals also seems to be somewhat of a challenge. Clearly there are inconsistencies from department to department and team to team based on the other comments as well.

    Advice to Management

    Be more visible and act on the feedback you receive from the employees.

  10. Great company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots to learn, great benefit, lots of career opportunities

    Cons

    Some bureaucracy typical of a big company

  11. Ever-changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Louisville, KY
    Current Employee - Data Analyst in Louisville, KY

    I have been working at Neustar full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Benefits, good tools, and many outlets for executive feedback.

    Cons

    Too much change. Every year there has been a radical change in company vision and strategy. Progress is slowed because of the constant change.

    Advice to Management

    If you truly want to move to a SaaS model then you must have the entire company embrace the method.

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