Neustar

  www.neustar.biz
  www.neustar.biz

Neustar Reviews

Updated December 11, 2014
Updated December 11, 2014
186 Reviews
2.9
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Neustar President and CEO Lisa A. Hook
Lisa A. Hook
120 Ratings

Review Highlights

Pros
  • Company has great benefits, it's one of the reasons people stay (in 25 reviews)

  • Great benefit including work life balance, 401K and insurance etc (in 10 reviews)


Cons
  • Upper management has no clear or effective strategy to make new company acquisitions work (in 12 reviews)

  • The company is a constant reorg mode with little to no strategic thought in the reorg (in 6 reviews)

More Highlights

34 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Neustar is hitting on all cylinders

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Inside Sales Representative in San Francisco, CA
    Current Employee - Inside Sales Representative in San Francisco, CA

    I have been working at Neustar full-time (more than 3 years)

    Pros

    - Innovative company way a head of the curve
    - Top tier people, processes, products and services
    - Friendly environment, people here treat each other like family
    - Neustar sells a lot of products and services
    - Quotas are realistic and achievable

    Cons

    - Not sure why Neustar isn't a house hold name but it should be

    Advice to ManagementAdvice

    - Bulk up on Marketing (guess every Sales Rep says that)
    - We've got an incredible story
    - The world needs to know
    - We'll all benefit

    Recommends
    Positive Outlook
  2.  

    Great learning experience of different applications.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Applications Engineer in Englewood, CO
    Former Employee - Technical Applications Engineer in Englewood, CO

    I worked at Neustar full-time (more than an year)

    Pros

    Great management as well as paid and benefits.

    Cons

    Nothing negative to say about the company.

    Advice to ManagementAdvice

    Keep up the great work...

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    neustar is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior QA Engineer in Sterling, VA
    Current Employee - Senior QA Engineer in Sterling, VA

    I have been working at Neustar full-time (more than 5 years)

    Pros

    salary, bonus, stock ... good benefits too

    Cons

    layoffs last january took out some needed people

    Advice to ManagementAdvice

    too many re-orgs ... it's a good idea to not change who's reporting to who quite so often

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Neustar is the coolest company nobody's ever heard of, because it just works.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Demand Generation
    Current Employee - Demand Generation

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Great support all the way up the technology ladder. One e mail will get you to the expert for assistance. Keep your eye on Neustar they have a platform to run your marketing automation as well as the data that fuels it. Add in the underlying routing and addressing databases that provide the fuel.

    Cons

    If you fail here it is your fault!!

    Advice to ManagementAdvice

    Stay on the path for the future for Neustar you are doing a great job. Have a brand. It’s a missionary sale. Get more feet on the street and the phone. Keep up the data and platform capability it will and has amazed clients.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great work environment with flexibility for innovation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    benefits, ability to work on projects, office culture, compensation, management seems to genuinely care about their employees

    Cons

    the company seems a bit rocky at times, there's lots of restructuring, but in the long run it seems as though NeuStar holds a positive future and changes are actually for the better

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company for Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telecom Engineer in Sterling, VA
    Current Employee - Telecom Engineer in Sterling, VA

    I have been working at Neustar full-time (more than an year)

    Pros

    Great total rewards package to include base compensation. Neustar is going through changes, as ALL GREAT businesses do and they're doing what they feel is best for the company to be successful over all by shifting their key product focus.

    *As a note to all the negative reviews I've seen from "current" employees, if you don't like working at Neustar... LEAVE!. :)

    Cons

    Layoffs, but what's a Great company without change?

    During changes, a company can sometime panic and not finish what they start. Though the act of not completing a task is a con, I do believe that being optimistic about the way we do business is going to be very rewarding in the end.

    Internally, career advancement is somewhat challenging as it can be confusing, but through collaboration I'm confident that things are going to SOON.

    The atmosphere in Sterling is somewhat DEAD as if coming to work drains them, this is extremely bad since it's the headquarters and all of the other sites are full of life.

    Advice to ManagementAdvice

    Ask those doing the "dirty" work their opinions on improving services and products, AND LISTEN.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    High-growth company with a bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time

    Pros

    Great career and growth opportunities, can help shape the future of the company and the industry, awesome people to work with, professional but relaxed work environment, get to do highly valued, impactful work, lots of change happening which is exciting to be part of

    Cons

    Things move fast - which some people like and other don't, but it's necessary given the transformation we are trying to make - we can't win by doing the same things the same way

    Advice to ManagementAdvice

    Be more accessible, communicate decisions and the why behind them

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It's Been a Great Joy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Sterling, VA
    Current Employee - Manager in Sterling, VA

    I have been working at Neustar full-time (more than 8 years)

    Pros

    Neustar has a world-class team of technical and business experts. In my opinion, no one is better at telephone numbering in the world and the expanding business of information and analytics will provide top-line growth for years to come.

    Cons

    If you are looking for a massive company with cushy retirement benefits at the staff level, it may not be the place for you.

    Advice to ManagementAdvice

    I admire the great work that you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Very happy here and plan to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Neustar full-time (more than 3 years)

    Pros

    Great company, great benefits. Room for career advancement.

    Cons

    Unorganized priorities at times. Career paths not well defined.

    Advice to ManagementAdvice

    Take notice and recognize of the top talent you have.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Amazing people/culture and incredibly gratifying work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Sterling, VA
    Current Employee - Human Resources in Sterling, VA

    I have been working at Neustar full-time (less than an year)

    Pros

    The culture and people are hands down amazing. I am genuinely excited to come into work everyday because the team I work with is such a joy to be around. We motivate and support each other, and it feels like we have been friends for years. Compensation package and benefits are a huge pro, as well as the workplace itself. The work is challenging, but rewarding. Work/life balance is another pro. The managers and leadership are extremely receptive and understanding when personal issues arise and work must take a backseat. I am extremely happy here and can't wait to see what the future has in store for Neustar!

    Cons

    Sometimes the upper management isn't as hands on as they need to be - but this is true for any growing organization. Things may seem unorganized sometimes because the company is changing and evolving - and those who can't keep up and aren't open to change are left behind. This is a NATURAL process in any growing business.

    Advice to ManagementAdvice

    Touch base with your teams more frequently; it would be nice to know that senior leadership genuinely cares about the smaller projects and tasks we are working on.

    Recommends
    Positive Outlook
    Approves of CEO

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