New Relic

  www.newrelic.com
  www.newrelic.com

New Relic Reviews

Updated August 9, 2014
Updated August 9, 2014
54 Reviews
4.1
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Lew Cirne
51 Ratings

Review Highlights

Pros
  • Excellent work life balance, great office space with amazing views (in 16 reviews)

  • Rapid growth, customers love our product, some very smart and motivated colleagues, beautiful office, excellent work-life balance (in 5 reviews)


Cons
  • no 401k and stock option strike price is ridiculous, barely even worth having them (in 4 reviews)

  • Oh and BTW, they wont reimburse cell phones despite having used mine many times to ensure deal kept moving or closed at night or over the weekend (in 3 reviews)

More Highlights

6 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 6 people found this helpful  

    Not so good if you are an engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    cool office, cool product, Interesting work

    Cons

    work life balance,
    compensation,
    leadership,
    personal growth,
    professional growth,
    unrealistic demands

    Advice to ManagementAdvice

    There is too much demand and no where near enough people to fill it. As an engineer there is no way to get permuted or recognized for your work. It seems like management manages engineers but have no interest in software engineering or understanding what we build.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 17 people found this helpful  

    Not Very Female Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    Flexible hours
    Good group of coworkers overall

    Cons

    Horrible health benefit options
    No 410k
    Good Old Boy system in upper management
    Not female friendly - saw one management level female have items thrown at her from an irate boss. Another was harassed by her coworker that worked next to her all day long with no action by HR. Goo talent left the company instead of put up with the hostile environment. When named one of the hottest companies in the Bay Area the comment thread was dominated by discussion of the un-friendly female atmosphere and eventually taken down (probably by the company's request). Would not want my sister or any of my female friends to work here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    New Relic Response

    May 1, 2014VP, People

    This post largely inconsistent with what we are hearing from employees, and is simply wrong in a couple of respects.

    It is inconsistent with the feedback in our quarterly, confidential New
    ... More

  3. 9 people found this helpful  

    Sales Golden Age Is Gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales - Account Manager in San Francisco, CA
    Former Employee - Sales - Account Manager in San Francisco, CA

    I worked at New Relic full-time (more than an year)

    Pros

    - Great office space
    - Great product
    - Hire very nice sales people

    Cons

    - The 100% in-bound round robin sales system could not scale from 25 to 75 reps, and the overall morale of the sales team shot down.
    - Very little transparency from sales management & execs down to team
    - Most of the initial blood of the sales team around in 11' & 12' has flown the coop
    - Compensation is not what it seams as only 33% of sales team hit quota in Q4'13
    - Acting like a public company, though still a private company
    - Internal promotions are all friends of the VP of Sales from college days

    Advice to ManagementAdvice

    - Treat your employees as your greatest asset, rather than commodities.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 6 people found this helpful  

    Just Average And Somewhat Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    Smart people
    Excellent Product
    Great Locations
    Decent Leadership Team

    Cons

    Interview process was among the worst. No communication from HR. Poor follow up
    Lack respect by HR department for people interviewing
    Average or below average salaries
    Poor Bonus Structure
    Salaries are not competitive
    Lack of 401K match
    Stock Option Packages lack equality, and below market.
    Stock Options not a reason to work here - For a pre-IPO company, stock option allocations for new employees are very small and non-competitive
    Company does not deliver on it's primises

    Advice to ManagementAdvice

    Be more competitive with the market. 401K match is over due. Salaries are becoming less competitive. Other start ups are more attractive.
    People Ops is a problem. Look into it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Unrealistic expectations and POOR executive leadership!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in San Francisco, CA
    Current Employee - Sales in San Francisco, CA

    I have been working at New Relic full-time

    Pros

    New Relic has a great office in an amazing location. A good majority of the frontline folks are very hard working and genuinely want to see you succeed.

    Cons

    On the surface it appears the executive team genuinely cares about their people but actions prove otherwise. Many times decision are made in favor of the inner circle. Sales policy is completely avoided in favor of people they like. Despite hard work and over achievement you may not get recognized and or compensated, the compensation structure is very subjective and not based on good data.

    The equity they distribute is very disappointing so when they discuss going public, its only relevant to the executives, no one else. There is a lot more companies handing out far greater equity with as good if not better upside.

    Oh and BTW, they wont reimburse cell phones despite having used mine many times to ensure deal kept moving or closed at night or over the weekend.

    Advice to ManagementAdvice

    Listen to your people. Don't be so disconnected from the business. You need more than a good product to be successful in today's market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Depends on the Department whether it's a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at New Relic

    Pros

    Very friendly coworkers across the board
    Competitive salaries for a start up
    Company product is well regarded in their field

    Cons

    Benefits (health) lacked - no FSA,, only two choices for plans
    Useless HR when any issue arose
    Hostile environment depending on the department

    Doesn't Recommend

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