New York Public Library Reviews

Updated March 17, 2015
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3.0
28 Reviews
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New York Public Library President Anthony Marx
Anthony Marx
5 Ratings

28 Employee Reviews

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  1. Helpful (1)

    Very dedicated organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at New York Public Library

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Very dedicated group of people who truly care about the community they serve.

    Great work life balance.

    Great benefits.

    Great work environment.

    Cons

    Very bureaucratic.

    Managers lack basic business acumen.

    Takes a long time to implement needed change.

    Innovation and adaptability are two things rarely seen

    Advice to Management

    Collaborate

    Gain leadership skills

    Don't be scared to make a decision.

  2. Supervisor- pleasant individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in New York, NY
    Current Employee - Supervisor in New York, NY

    I have been working at New York Public Library

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunity to move up and you get to be part of a union. Pension benefit

    Cons

    you have to work some weekends and late nights

  3. Helpful (3)

    Great place but with unsettling middle management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library full-time (more than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flagship library system for the country, diverse community, interesting work

    Cons

    Deprofessionalism, be ready for library managers without degrees supervising in the branches, low pay for NYC

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  5. It's a OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Staff in New York, NY
    Current Employee - Technical Staff in New York, NY

    I have been working at New York Public Library full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    job security -- though there was a massive layoff years ago, it's rare.
    no backstabbing
    very laid back

    Cons

    most coworkers here don't seem very motivated (duh)
    nice, but not very interesting, coworkers

  6. Volunteer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Volunteer in New York, NY
    Former Employee - Volunteer in New York, NY

    I worked at New York Public Library part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very hands on, and a great quiet place to work. Sort of pleasant. Definitely makes me have a personal growth.

    Cons

    Work-life balance, low compensation, and also some former co-workers were a bit rude to me when I was employed.

  7. Helpful (2)

    Library Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The people I worked with with were great, friendly environment and lots of activities. The work was repetitive but that was to be expected. Overall though, I had a decent experience!

    Cons

    The worst part was the pay and little room for promotion. It seems like everyone was resigned to make a minimal salary and had no expectation for that to change.

    Advice to Management

    They need to show appreciation to their staff! I know NYPL has limited funding but that doesn't mean you can't do something to boast morale and give some kind of reward for a job well done. Their is a lot of discontent in the branch libraries with the downtown management, and that shouldn't be the case.

  8. Helpful (1)

    Excellent Literary Programming

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Assistant in New York, NY
    Current Employee - Program Assistant in New York, NY

    I have been working at New York Public Library part-time (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    great supervisor; organized program; great colleagues.
    the work was about the children, in that factor it was GREAT.
    Wonderful boss who knew how to balance her role with the staff.
    part time benefits were good

    Cons

    seasonal position, not many hours for part time staff; 2-4 weeks off between sessions created issues for returning staff. it was unexpected and not communicated during interview process; lots of office politics.

    Advice to Management

    Consider adding this as a permanent part time role for seasoned assistants to support the program. Make it possible for part time staff to be promoted within the organization.

  9. Helpful (6)

    Accounting department is a joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Public Library

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits; work-life balance; very flexible in terms of time off.

    Cons

    Accounting department is a big joke; a lot of hypocrisy and drama. Immature employees - can be pretty malicious. Some not qualified for their jobs.

    Advice to Management

    Care more about employees.

  10. Helpful (4)

    Great for those fresh out of College

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections Processing Assistant II in New York, NY
    Former Employee - Collections Processing Assistant II in New York, NY

    I worked at New York Public Library full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, 3 weeks paid vacation, 10 holidays, 10 sick days, great medical insurance.

    Cons

    The salary is a bit too low compared to the amount of work that I needed to put in on a daily basis. Depending on what department you work for, the job can be very easy or very stressful/demanding.

    Advice to Management

    Create more opportunities for growth. Promotions are extremely rare and while the library does go out of its way to commend you on your hard work, action speaks louder than words.

  11. Helpful (5)

    Opportunity to work on excellent projects but positive impact can be diminished by non-comprehending managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Public Library full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Colleagues who are willing to share their expertise and consider new approaches when communication is well-done. Opportunity to work with employees from many different functions and levels.

    Cons

    Employees are rewarded for performance in their narrow functions and not for collaboration - therefore, cross-functional teams take a while to establish traction for achieving organizational goals. Supervisors need training in how to supervise to get the best from their employees.

    Advice to Management

    Do not use lay-offs as the major way to respond to a budget problem - a lot of historical knowledge is lost when employees are laid off just before they reach a pension plateau. When appropriate, give supervisors training in supervision. Use communication to improve employee engagement.

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