New York Sports Club

  www.nysc.com
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New York Sports Club Reviews

Updated Jul 13, 2014

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All Employees Current Employees Only

2.4 80 reviews

30% Approve of the CEO

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Robert Giardina

(10 ratings)

34% of employees recommend this company to a friend

Review Highlights

Pros
  • Free gym membership and access to all areas of Gym(in 23 reviews)

  • Free gym membership, co-workers are generally good(in 23 reviews)


Cons
  • no work life balance, we were turned into robots, no integrity, no value on what we were offering, terrible hours and 3-4 12 hour days a month(in 4 reviews)

  • Because it's very sales oriented atmosphere "the needs of your business" are long hours(in 6 reviews)

29 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Disapproves of CEO

     

    pleasant

    Corporate Sales (Current Employee) Garden City, NY

    Prosteam building ,motivating,great member experiences.

    Conslong hours ,not enough management support and underpay.High turnover in management.

    Advice to Senior Managementincrease salaries ,Better communication with staff.

    – I'm not optimistic about the outlook for this company

     

    bad

    Anonymous Employee (Current Employee)

    Prosfree membership. that is all.

    Consbad mouthing of employees to customers. cancelling of memberships of family members of employees when completely unwarranted. manager made phony phone calls to both members and employees. greedy. refusal to give time off, even when the employee needed surgery. cursing out of employees in front of members. pay raises based on favoritism, while taking away money from other employees. payment of employees on training session takes months.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The worst example of what health and fitness should be

    General Manager (Former Employee) Long Beach, NY

    ProsNone, the excitement that I had once has for this industry was drained from an emotional vampire (TSI). What a shame that this company continues to he away with what it does. I must believe that at some point karma will catch up to them!

    ConsEverything; from the lie that is stated in their mission statement. To the lies it feeds it clientele. There is no coaching nor development. TSI does not invest in their employees!

    Advice to Senior ManagementListen to your customers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Downhill

    Anonymous Employee (Current Employee)

    ProsFree gym membership, hours of operation, friendly members and staff, this company has turned from something that awesome four years ago to somewhere that is heading downhill fast.

    ConsLow pay, unclean, equipment constantly broke, rules only apply to certain employees, management is not much of assistance, always looking to cut back programs, big decline in membership

    Advice to Senior ManagementGo back to the way it was 4 years ago, the company cared about it's employees at that time.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    not the greatest gym to work for

    Anonymous Employee (Current Employee)

    Prosyour clients make it better day to day

    Conscorporate controls EVERYTHING, and are complete morons

    Advice to Senior ManagementYOU SUCK

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible

    Membership Consultant (Former Employee) New York, NY

    Prosfree membership to all locations, I learned a lot of problem solving techniques, cool when you see the people you signed up meet their goals and lose weight, overall experience in the fitness world

    Consno work life balance, we were turned into robots, no integrity, no value on what we were offering, terrible hours and 3-4 12 hour days a month

    Advice to Senior Managementseriously guys, get your act together. you can't possibly be that dumb to think that this business model is actually working

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Front DESK, WELCOME TEAM

    Anonymous Employee (Current Employee)

    ProsAs an employee, you have aFree membership

    ConsEverything from corporate, to management in the Gym

    Advice to Senior ManagementNo one works together...

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Train Wreck

    General Manager (Former Employee)

    ProsPay is reasonable for management, enough to keep you from quitting right away.
    Met some really great people, most have left the company also.
    You can create your own culture within your club.
    Free gym membership

    ConsLack of leadership and diversity (upper management)
    Non-existing company culture
    Low team morale
    Inconsistent
    No work/life balance
    Questionable integrity/ethics
    Only care about the board & investors
    Revolving door

    Advice to Senior ManagementA happy team = happy members.

    We don't want to work for you 24/7 it is not ok to expect follow up or report on our days off.
    Stop cutting so many corners, there are no shortcuts in life. Your gyms need to be cleaner and you need new equipment and you know it.

    Be open to innovative solutions, maybe if you asked your staff and were open to ideas things would be better. Did I mention listening to feedback from the people that are working for you? I mean the little people.

    We are not lazy, we really want to believe in the company and be proud of where we work. The lack of consistency, inspiration, morale and appreciation creates staff that doesn't care anymore, we didn't come in that way. Not to mention shuffling poor performing staff instead of managing them out. Decisions are poorly planned or thought out. No one speaks up honestly in fear of being blacklisted. (Creating a bunch of yes men) politics rule everything.
    Revenue creation, do whatever it takes? Inflated budgets....
    If you want to see real results change the upper management. Get leaders, real professionals.
    If you just cared about people like you say you do, not just the board members, investors or your own pockets and maybe just maybe we would stick around.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    NO Pay

    Anonymous Employee (Current Employee)

    ProsFun and exciting work atmosphere. Making many contacts and an opportunity to work out while working. Great workout equipment and machines.

    ConsTerrible pay structure as well terrible top management. Every month closeouts as well no support for marketing or sales. To many managers to report to and no communication amongst them. No room for growth

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A disorganized sales company that doesn't care about fitness or being good to their members, let along their employees.

    Front Desk Associate (Former Employee) New York, NY

    ProsFree gym membership, co-workers are generally good.

    ConsToo many to name. The company compensates their employees with the bare minimum (for the most part). I have heard the employee that works at the front desk referred to as "the most important person in the building" by an operations director. This "most important person in the building" usually gets a starting salary of minimum wage, or close to it, and no benefits, even when working close to 40 hr/ week.

    I worked at one location where the loyal cleaning staff, some of whom had been working at the same location for over 10 years, made around $8/hr. NYSC cut the hours for the cleaning staff for the whole region. The next week, the manager held a meeting and emphasized that the gym wasn't getting cleaned well enough. While the cleaning staff sat there, thinking about how their hours had just been cut after years of loyal service!

    Every location had rotating managers that rarely stayed at the same location for more than 2-3 months.

    Advice to Senior ManagementIf you're trying to cut costs at the expense of your employees and your customers, keep it up! You're doing fantastic.

    No, I would not recommend this company to a friend

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