New York Sports Club

  www.nysc.com
  www.nysc.com

New York Sports Club Reviews

Updated December 9, 2014
Updated December 9, 2014
103 Reviews
2.3
103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Robert Giardina
22 Ratings

Review Highlights

Pros
  • Free gym membership and nothing else, even the benefits suck tremendously (in 27 reviews)

  • Co-workers were nice, My manager was always considerate and kind, Free Gym membership (in 27 reviews)


Cons
  • Long Hours, Salary, Depending on area, sales can be very difficult (in 8 reviews)

  • Serious lack of professionalism for all club management and too geared towards sales instead of retaining current members (in 4 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Horrible workplace. Stay away if possible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer in Brooklyn, NY
    Current Employee - Personal Trainer in Brooklyn, NY

    I have been working at New York Sports Club full-time (less than an year)

    Pros

    Most people are nice. Coworkers are kind and supportive. Fun and engaging when working with clients.

    Cons

    Corporate takes 60-70% of your money if you are a personal trainer. They can fire anybody on the spot. Very unprofessional and threatening upper management. Benefits is almost nonexistent

    Advice to ManagementAdvice

    Go back to school and learn some managements kills. If that doesn't help then maybe parents just didn't raise the upper management in my branch correctly. The high turnover rate is probably because corporate force trainers to get a pointless ACE cert when somebody has a NASM or ACSM cert. It might be better if trainers were compensated for continuing education hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Ok for part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Welcome Team in Brooklyn, NY
    Former Employee - Welcome Team in Brooklyn, NY

    I worked at New York Sports Club part-time (more than an year)

    Pros

    The only good thing about working at Nysc is the free gym membership.

    Cons

    The hourly wage is very low even though they charge there members more than other gyms. All they care about is sales which leaves other areas such as maintenance of equipment and cleanliness of the gym to decline.

    Advice to ManagementAdvice

    Offer more money considering how much you charge members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Atrocious work for terrible pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping in Queens Village, NY
    Former Employee - Housekeeping in Queens Village, NY

    I worked at New York Sports Club part-time (more than an year)

    Pros

    Great working environment. The employees are down to earth and the managers are extremely cool.

    Cons

    The pay is terrible. The amount of work done isn't equivalent to the pay. Long hours of work and no real profit.

    Advice to ManagementAdvice

    Raise the pay. Minimum wage should start at a least $10 or more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Welcome Team in Brooklyn, NY
    Former Employee - Welcome Team in Brooklyn, NY

    I worked at New York Sports Club part-time (more than an year)

    Pros

    free gym membership, meet a lot of people which allows you to network

    Cons

    micro management, only care about new prospects and not current members

    Advice to ManagementAdvice

    lead by example, nothing gets done

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    My stint at NYSC was brief, thank the Gods!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY

    I worked at New York Sports Club full-time (less than an year)

    Pros

    Great workout equipment and as an employee you can use any of the gyms.
    Clean and always plenty of towels.
    The members were friendly and great to work with.

    Cons

    - Abysmally low pay rates for trainers and reception - you know the old saying "You get what you pay for."

    - Incredibly unprofessional behavior, incestuous in house dating / sexual conduct which resulted in favoritism for some and unfair treatment for others.

    - A miserly 70 /30 percentage split for personal training sessions in favor of NYSC.

    Advice to ManagementAdvice

    Raise the minimum pay rate of the people that you trust to train your members. ESPECIALLY when you make being certified a prerequisite. ACE cert to make $8 an hour? Really?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Was ok, management was lax and weird hours were unattended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in Lake Grove, NY
    Former Employee - Front Desk Associate in Lake Grove, NY

    I worked at New York Sports Club part-time (less than an year)

    Pros

    Free membership, use of facilities...I worked there for a summer and enjoyed being able to work there. I was able to use everything they had to offer and it was very clean and the employees were nice.

    Cons

    weird hours as lone employee, lax management. Working their I felt uncomfortable after a certain point as the only employee. late hours were terrible by myself, people would never leave when its time to close.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    A rollercoaster ride full of disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Associate in New York, NY
    Former Employee - Front Desk Associate in New York, NY

    I worked at New York Sports Club part-time (more than 3 years)

    Pros

    As a front desk attendant I saw it all. The number one pro was the free membership. SOME of the relationships that spawned from my time at NYSC is still with me till this day.

    Cons

    It is extremely hard to move up in the company, NYSC makes it seem as if it is easy to move up but it isn't. If you're overweight there's a stigma that you can't possibly help people because of your weight. I have worked at a lot of NYSC and this is not a generalization. THEY DON'T LIKE FAT EMPLOYEES.

    Advice to ManagementAdvice

    Hopefully, there has been a massive clean house. Try not to have favoritism amongst the workers and give everyone a chance to move up in the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Not what I expected it to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY

    I worked at New York Sports Club full-time (more than an year)

    Pros

    These were some of the reasons why I stayed:
    -free gym membership
    -you work with some great people
    -can be a motivational place to work

    Cons

    I was told when I started that I would have an AGM and a FSM but it wasn't in my gym's budget so I only had a FSM for the whole time that I was employed here.
    -benefits are horrible
    -no work life balance
    -low pay
    -structure and direction of company changed for the worst

    Advice to ManagementAdvice

    compensation is not equal to job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    management and service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard in Livingston, NJ
    Current Employee - Lifeguard in Livingston, NJ

    I have been working at New York Sports Club part-time (more than an year)

    Pros

    facilities and equipment are complete

    Cons

    (1) From customer point of view, if you need help or inquiry, your acct manager never call back. (2) from employee point of view, very poor management systems, not organized at all. The scheduling for the worker is nightmare, everything is done manually with lots of errors. Workers show up at work with no schedule, or received a last minute call to request to go to work. (3) Always questioning about the payroll systems, where the amount always seems to lower than the hours that workers work for. There has been rumor that management allocate some of the staff hours to make up the manager's 40 hr/week.

    Advice to ManagementAdvice

    (1) Create a call log or service ticket, and track your client service to ensure to get back to customer.
    (2) time sheet to ensure correct hours are booked
    (3) put the worker schedule calendar on the website so every worker can see them

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    The same level of respect as a used car salesman...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Consultant in Brooklyn, NY
    Former Employee - Membership Consultant in Brooklyn, NY

    I worked at New York Sports Club full-time (more than an year)

    Pros

    Free membership and learned that I would never want to work in a pushy sales role such as a membership advisor ever again. They call their style "value selling" but really it's vicious, pushy and most times rude.

    Cons

    Pay, management, lack of employee empowerment, lack of professionalism, comical amount of employees who do not even attempt to do their jobs, quite often filthy working conditions and in general the largest con was the time wasted.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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