New York Times Reviews

Updated August 16, 2014
Updated August 16, 2014
138 Reviews

3.2
138 Reviews
Rating Trends

Recommend to a friend
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Mark Thompson
24 Ratings

Review Highlights

Pros
  • Employee satisfaction is important, and a good work/life balance is provided (in 10 reviews)

  • Some genuinely smart people work here (in 12 reviews)


Cons
  • Expect to be responsible for your own career development (in 5 reviews)

  • Newspaper industry is struggling (in 5 reviews)

More Highlights

40 Employee Reviews Back to all reviews

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  1.  

    Safe but Stultifying Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Editor  in  New York, NY
    Current Employee - Editor in New York, NY

    I have been working at New York Times full-time for more than 5 years

    Pros

    The level of talent of those around you is top-notch, whatever your department -- editorial, business, anything. And it's no small thing to work with people who are often risking their lives to report the news. While the benefits aren't great, full-time employees can work toward a pension, and there is a guild to protect labor interests. And though it varies depending on the job, most people have a favorable work-life balance.

    Cons

    The company makes no effort to invest in its employees' skills or careers, and provides no direction in terms of career advancement. In over four years working there, I have never received a performance review, or even had a conversation with my supervisor about my work and where I'd like to go at the company (except when I initiated the talk). It's almost as if management expects Times employees, being (mostly) reporters, to use their skills to figure all this out themselves. But that's no way to run a company, and as a result morale is horrible, while there is a sense -- fair or not -- that individual managers promote their friends and favorites over more deserving candidates.

    Advice to ManagementAdvice

    Where to start? Develop a committed, top-grade career-development staff. Create protocols for performance reviews and incentives. Make it easier for workers to move among departments -- these are smart people who can get easily bored.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Times full-time for more than 5 years

    Pros

    Company reputation
    Networking opportunities
    Training/education opportunities
    Flexible work schedule (depending on the department)

    Cons

    Power struggles between departments
    Finger pointing when something goes wrong
    Conflict in management styles within departments
    Only give feedback during annual reviews
    No clear roadmap for projects or prioritization everything is top priority

    Advice to ManagementAdvice

    Provide clear road map for future projects and show how they tie into important current projects. Give real prioritization guidance and timelines. Open real channels of communication, not just annual reviews. Give people a chance to improve performance. Don't treat high performers like the average or below average employees! Acknowledge great work when it's done.

    Recommends
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Over 20 Years in business departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time for more than 10 years

    Pros

    1. Feel you are contributing to an important public mission.
    2. Excellent about work life issues.
    3. Highly competent and dedicated staff
    4. Challenging work problems that can teach you a lot

    Cons

    1. Bumbling Management only getting worse. They have no business savvy at all
    2. Short term focus keeps company from getting things done
    3. Personnel decisions based on politics - no living personnel management system. Leading to "yes men"
    4. Many see company as being above other organizations.
    5. Lack of appreciation for business employees

    Advice to ManagementAdvice

    1. Need to dedicate itself to robust personnel management policy - hire, retain, and promote the best.
    2. Need to once again hire highly skilled talent and then trust them
    3. Need to appreciate industry economics

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Started promising, but opportunities are limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time for more than 8 years

    Pros

    It's the Times. Your calls will always get answered. The world takes the brand very seriously.

    Cons

    Try to branch out and you get iced out. Management sees you as what you were hired as, and good luck trying to move up. There is little hope for internal promotion, and no formal path forward. Ask for more money and you will be treated like a criminal. They like to give you higher-level work and not pay you for it or formally promote you.

    Advice to ManagementAdvice

    Take a look at the talent in your building. Your loyal employees are miserable. They want to learn new skills and advance but there's a cultural barrier that prevents it. Stop worrying about hiring 23-year-old white men right out of Harvard. You are hemorrhaging talent and it's at your own peril. Also, you need to be digital first, and the culture needs to reflect that. There's a caste system here that's stuck firmly in the past. There is a war for eyeballs and we are losing it. Digitize or die. That's more than a business plan - that's a mindset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Comfortable place, not a lot of room for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paralegal  in  New York, NY
    Current Employee - Paralegal in New York, NY

    I have been working at New York Times full-time for more than a year

    Pros

    They will pay for further schooling pertaining to your current position.

    Cons

    Salary is low and no bonuses.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Impressive company, but not exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Gainesville, FL
    Former Employee - Anonymous Employee in Gainesville, FL

    I worked at New York Times full-time

    Pros

    It's the NYT. It looks great on a resume, and the compensation and benefits were fantastic (at least for me at that point in my life). I learned a fair amount while I was there, and it's great to be a part of a historic company and work with smart people. I really liked my co-workers.

    Cons

    There wasn't a lot of opportunity for upward mobility. The leadership is aloof and rigid, in many ways. It felt like creativity was reserved for the superstars, and the rest of us had to go by the book. That's boring and not a good talent-retention strategy.

    Doesn't Recommend
    No opinion of CEO
  8. 4 people found this helpful  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  New York, NY
    Current Employee - Account Manager in New York, NY

    I have been working at New York Times full-time for more than 3 years

    Pros

    Reputed brand, world class journalism and one of the best sales team in the business

    Cons

    With so much churning going on lately, you have to think, act and work like a shark, be at the top of things, in business and with the constantly changing nature of the department.
    While being on top of the business is the need of the hour being constantly on the guard to protect your job erodes a lot of energy which should go into thinking creatively and strategically to grow your business and develop relationships in the marketplace

    Advice to ManagementAdvice

    Value the core asset of the organization, its people. Instead of replacing institutional knowledge and years of experience, invest in the existing talent, motivate them, give them tools to excel, foster faster decision making and empower the sales staff.
    There is no greater motivation for an employee than to come to work everyday feeling that they will contribute to the growth of the company that they consider as their family.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    A great, commited staff operating in a stifling management structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  New York, NY
    Former Employee - Software Engineer in New York, NY

    I worked at New York Times full-time for more than a year

    Pros

    Great people who care about the company. An awesome, respected brand. Reasonable benefits. An awesome place to work on your skills.

    Cons

    Vapid promotion path for technical roles. Highly variable experience depending on team. Teams operate in silos and interdependence is managed poorly. Editorial vision interpenetrates everything, sometimes to a fault.

    Advice to ManagementAdvice

    The Times is still very much an organization in the middle of a huge transition. It's understandable that there's still a lot of tweaking to be done in structuring the tech departments, and great strides were made during my time there. That said, there's still a long way to go before the organization is truly "agile."

    Too much pressure is put on development managers who work directly on teams in technical roles alongside engineers. More could be done to alleviate the burden of meetings and planning on these roles to allow them to focus on product quality, especially testing and quality assurance. Mid-level management is far too focused on rubber stamps and outdated heuristics of product quality. Time to market is atrocious due to all the various management approvals that good continuous integration practices could obviate.

    The summation of these problems leads to a lack of oversight, resulting in "stay safe" management practices that greatly impede innovation. Managers who are risk-adverse (to a fault) seem to be placed in charge of the most ambitious projects and get the most resources. This contributes to a brain drain on fresh talent; a lot of the best leave the quickest when their opportunities to learn and innovate are exhausted by the red tape.

    A little more direction from the top wouldn't be a bad thing! It's ok to demand that effort be put into certain things that help everyone... at least make sure that teams are making progress towards sound documentation and decent test coverage.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Extraordinary and Maddening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various Titles Over Many Years  in  New York, NY
    Former Employee - Various Titles Over Many Years in New York, NY

    I worked at New York Times full-time for more than 10 years

    Pros

    The best newspaper in the U.S. hands down.

    Cons

    Different rules for the business side and news side. That said the media space is a challenging place to work given the change in media buying and revenue.

    Advice to ManagementAdvice

    Love Jill! Give that woman a raise!

    Middle management has more talent than you think, on the news and business sides. Make it okay to be in middle management. We all don't want to be AMEs or VPs. But take advantage of the expertise, don't shun them.

    Keep making the hard decisions in this changing media landscape, but keep the core. The business side has been stellar in keeping the paper afloat--the unsung heroes. They are doing it better than any other comparable media property.

    Delivery needs more attention, I can't stand getting the Post or Daily News delivered to my door step! It happens 2-3x a month.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great place to get started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales Director  in  New York, NY
    Former Employee - Advertising Sales Director in New York, NY

    I worked at New York Times full-time for more than 8 years

    Pros

    Great brand to sell and it looks great on your resume.

    Cons

    Mediocre benefits, poor work/life depending on manager. The Times used to be ahead of the curve when it came to new technology, but has truly fallen behind it's competitors. Where they used to be pro-active and willing to bring new ideas to the market, they remain stagnant and reactionary.

    Recommends
    Negative Outlook
    No opinion of CEO

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