New York Times

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New York Times Reviews

Updated November 26, 2014
Updated November 26, 2014
156 Reviews
3.4
156 Reviews
Rating Trends

Recommend to a friend
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Mark Thompson
30 Ratings

Review Highlights

Pros
  • And though it varies depending on the job, most people have a favorable work-life balance (in 12 reviews)

  • Smart people do actually come to work there to pay their dues and move on (in 11 reviews)


Cons
  • Long hours, weekends and night are required (in 5 reviews)

  • Newspaper industry is struggling (in 5 reviews)

More Highlights

46 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    World's greatest news organization, and a mess of a place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in New York, NY
    Former Employee - Editor in New York, NY

    I worked at New York Times full-time (more than 10 years)

    Pros

    Brilliant journalism. Smart-as-a-whip colleagues. You walk into and out of the building proud every day.

    Cons

    Sclerotic decision making. Matrixed management. Run like the mom-and-pop business it is.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Amidst Great Potential, Bureaucracy Overwhelms

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Engineer in New York, NY
    Former Employee - Lead Software Engineer in New York, NY

    I worked at New York Times full-time (more than an year)

    Pros

    People return your phone calls and emails. Benefits and perks excellent. Good sushi on 14.

    Cons

    Poor downward communication, HR kind of a mess, organization rife with internal conflict.

    Advice to ManagementAdvice

    More one-on-ones, less people in meetings overall, more transparency with employees.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great brand but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telesales in New York, NY
    Current Employee - Telesales in New York, NY

    I have been working at New York Times full-time (more than an year)

    Pros

    I felt proud to work for such a well known brand and with such intelligent, innovative people. My colleagues were great.

    Cons

    Lots of restructuring and management was poor in my department.

    Advice to ManagementAdvice

    Don't use fear to motivate.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Creative Service / Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at New York Times full-time

    Pros

    The opportunity to work on great marketing extensions and sales efforts.

    Cons

    Lack of structure and management.

    Advice to ManagementAdvice

    n/a

    Negative Outlook
  6.  

    Great product, frustrating management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - News Assistant in New York, NY
    Former Employee - News Assistant in New York, NY

    I worked at New York Times full-time (more than 3 years)

    Pros

    -Intellectually stimulating
    -Work with some of the smartest people in the business
    -Nice office
    -Respect that comes with the name

    Cons

    -Many, many bureaucratic layers
    -Cliquey approach to promotions - i.e. if you are not in the "in" crowd, talk to the "right" people, you will see little movement
    -Long hours and little benefits
    -Difficult to talk to management on a one on one level

    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Exciting work, depressing prospects

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time (more than 10 years)

    Pros

    The one constant at the NYT is a commitment to top quality journalism. Smart, committed people who are devoted to putting out an incisive and important publication. Resources, though getting scarcer, are still adequate. Co-workers are ambitious (and often self-absorbed) but not cut-throat. So while it's not a touchy-feely, esprit de corps kind of place it is collegial and there is some shared sense of mission. Best of all: you feel like what you do actually makes a difference.

    Cons

    Demanding hours and diminishing compensation make it a tough to have a work/life balance. The NYT always expected newsroom employees to make sacrifices in terms of their personal lives because of the non-stop requirements of the news business. It was hard enough back in the days when the paper paid better than competitors.

    But as the newspaper business has gone through upheaval, and seen its financial fortunes sink, the demands have grown and the NYT has become less generous. Salaries are lower than a significant number of online news organizations. Pension benefits have been slashed. A large portion of health care costs have been shifted to employees. As a result, compensation is worse now than it was 20 years ago and - barring some breakthrough - will continue its steady decline in the years to come.

    Advice to ManagementAdvice

    Figure out that business model. Even though you've managed the industry's demise better than other newspapers (putting up a pay-wall was a financial success, albeit three years too late) much more needs to be done online to make up for the inexorable loss of print advertising revenue.

    The staff sincerely appreciates the way you've committed yourselves to quality journalism during the tough times. And we're grateful that you're attempting to figure out a sustainable long-term strategy, rather than simply budget cut your way to quarterly profits. But all the idealism and pep talks in the world don't pay the bills, so it's urgent that you bring in better top-level digital talent.

    In the meantime: better pay for staff and leaner bonuses for executives (that means you, Mark Thompson!!) would go a long way towards shoring up morale during these turbulent times.

    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Safe but Stultifying Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Editor in New York, NY
    Current Employee - Editor in New York, NY

    I have been working at New York Times full-time (more than 5 years)

    Pros

    The level of talent of those around you is top-notch, whatever your department -- editorial, business, anything. And it's no small thing to work with people who are often risking their lives to report the news. While the benefits aren't great, full-time employees can work toward a pension, and there is a guild to protect labor interests. And though it varies depending on the job, most people have a favorable work-life balance.

    Cons

    The company makes no effort to invest in its employees' skills or careers, and provides no direction in terms of career advancement. In over four years working there, I have never received a performance review, or even had a conversation with my supervisor about my work and where I'd like to go at the company (except when I initiated the talk). It's almost as if management expects Times employees, being (mostly) reporters, to use their skills to figure all this out themselves. But that's no way to run a company, and as a result morale is horrible, while there is a sense -- fair or not -- that individual managers promote their friends and favorites over more deserving candidates.

    Advice to ManagementAdvice

    Where to start? Develop a committed, top-grade career-development staff. Create protocols for performance reviews and incentives. Make it easier for workers to move among departments -- these are smart people who can get easily bored.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at New York Times full-time (more than 5 years)

    Pros

    Company reputation
    Networking opportunities
    Training/education opportunities
    Flexible work schedule (depending on the department)

    Cons

    Power struggles between departments
    Finger pointing when something goes wrong
    Conflict in management styles within departments
    Only give feedback during annual reviews
    No clear roadmap for projects or prioritization everything is top priority

    Advice to ManagementAdvice

    Provide clear road map for future projects and show how they tie into important current projects. Give real prioritization guidance and timelines. Open real channels of communication, not just annual reviews. Give people a chance to improve performance. Don't treat high performers like the average or below average employees! Acknowledge great work when it's done.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Started promising, but opportunities are limited.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time (more than 8 years)

    Pros

    It's the Times. Your calls will always get answered. The world takes the brand very seriously.

    Cons

    Try to branch out and you get iced out. Management sees you as what you were hired as, and good luck trying to move up. There is little hope for internal promotion, and no formal path forward. Ask for more money and you will be treated like a criminal. They like to give you higher-level work and not pay you for it or formally promote you.

    Advice to ManagementAdvice

    Take a look at the talent in your building. Your loyal employees are miserable. They want to learn new skills and advance but there's a cultural barrier that prevents it. Stop worrying about hiring 23-year-old white men right out of Harvard. You are hemorrhaging talent and it's at your own peril. Also, you need to be digital first, and the culture needs to reflect that. There's a caste system here that's stuck firmly in the past. There is a war for eyeballs and we are losing it. Digitize or die. That's more than a business plan - that's a mindset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Over 20 Years in business departments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at New York Times full-time (more than 10 years)

    Pros

    1. Feel you are contributing to an important public mission.
    2. Excellent about work life issues.
    3. Highly competent and dedicated staff
    4. Challenging work problems that can teach you a lot

    Cons

    1. Bumbling Management only getting worse. They have no business savvy at all
    2. Short term focus keeps company from getting things done
    3. Personnel decisions based on politics - no living personnel management system. Leading to "yes men"
    4. Many see company as being above other organizations.
    5. Lack of appreciation for business employees

    Advice to ManagementAdvice

    1. Need to dedicate itself to robust personnel management policy - hire, retain, and promote the best.
    2. Need to once again hire highly skilled talent and then trust them
    3. Need to appreciate industry economics

    Recommends
    Neutral Outlook
    No opinion of CEO

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