Next Retail Reviews

Updated April 15, 2015
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3.1
45 Reviews
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Next Retail CEO Simon Wolfson
Simon Wolfson
10 Ratings

45 Employee Reviews

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  1. friendly work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    friendly managers, good pay compared to other retail companies, friendly staff, 25% off on discount, also uniform allowance.

    Cons

    usually stuck on one position each time so can get repetitive, cant book any holidays throughout July or December due to sales.

  2. Good first time job, prepares you for the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at Next Retail

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Uniform allowance
    Bonus
    Friendly staff

    Cons

    Long shifts - short breaks
    Poor management
    No prospects of promotion

    Advice to Management

    Stop putting pressure on under 18s to stay past 10pm
    Stop delegating your work to sales consultants

  3. needs improvements in culture and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    can earn extra money with extra shifts

    Cons

    line managers and employee relationship needs attention

    Advice to Management

    change of culture might reduce hostility between the consultants , supervisors and managers

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  5. Generally has been a good experience however could treat staff better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

    Cons

    They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

    Advice to Management

    Managers could provide more support for staff in terms of being on the shopfloor more often. The more you put into the development of your staff the more you will receive back

  6. Next are snakes who decide to continuously come close to breaking the law with their demand on young workers

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Solihull, England (UK)
    Current Employee - Sales Consultant in Solihull, England (UK)

    I have been working at Next Retail

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You've never felt happiness like walking out of work at the end of your shift.

    Cons

    You remember that you're working tomorrow, the next day and probably the next day and the next day after that

    Advice to Management

    Talk to employees like they actually are normal people and not the age of 2
    Actually consider our other lives outside of work (yes, we do have other lives) and understand we can't work shifts.

  7. Helpful (1)

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee Merchandiser in Leicester, England (UK)
    Current Employee - Trainee Merchandiser in Leicester, England (UK)

    I have been working at Next Retail full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    The people here are great. All lovely and fine to get on with, from the product systems teams to the kitchen staff, there's a great sense of camaraderie.

    Cons

    There is also a culture, particularly in product teams, to work inexplicably long hours. People regularly work 10-12 hour days because the workload is high. This would be understandable if there were certain weeks of the year where things slowed; but this isn't the case (with the exception of christmas)

    Advice to Management

    If people seem overworked and drained from long hours, they probably are. A lot of departments could be vastly imporved if only they had an admin to free up more of their time to do their job.

  8. It is hard at first but when you get used to it, it gets better.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    - Hours
    - Staff discount
    - people

    Cons

    - bonus is based on mystery shop results

  9. Terrible - Bristol Cribbs Causeway Mall store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Bristol, England (UK)
    Current Employee - Sales Consultant in Bristol, England (UK)

    I have been working at Next Retail part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -You get 25% discount
    -Uniform allowance is very good
    -Products are very nice
    -Rota system is very good as you can view from home.

    Cons

    They are very manipulative, they will always step over your hours especially if you're under 18 as you are cheaper to bring in.

    Higher Archy system is well set, if you're new or temporary you're treated like pure scum being given terrible jobs and spoken to like a degenerate.

    Managers have no respect for other employees, and will always feel like they're having a go at you. (Only recently were they fighting in there Christmas party).

    People who are there longer or more well known tend to be bullies and act like they're managers as they lounge around or flirt with other member of staffs.

    You have no flexibility at all, if they give you a shift put of your availability you're expected to work it. Many people have quit working for next as they are failing A levels due to work load from next.

    Customer are quite aggressive and annoying, on various occasions I have seen girls leaving shop floor crying due to horrible customers.

    Advice to Management

    Stop acting like you're posh and all high and mighty. Take your employees feeling and thoughts in to considerations.

  10. Surprisingly bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Next Retail

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Discount.
    First dibs on Sale.
    Company has good reputation in general with the public.
    99% of customers are really pleasant.
    Having a nice, presentable uniform.
    Getting paid correctly so far, just over minimum wage.
    Paid induction.
    Really good online employee portal.
    Some staff members are nice (but after reading some reviews on here they are probably two faced; I hope not).

    Cons

    Being spoken to and patronised like a child, I have also learnt not to ask for help anymore, as you just get looked down on, treat like you're stupid and expected to know everything from the off, which makes you look stupid in front of the customers.
    I can't believe from the other reviews I've read that it happens in nearly every store, I expected better.
    Being ignored, dehydration, feeling useless most of the time.

    Advice to Management

    Happy staff are much more important than you think.

  11. Helpful (1)

    Very interesting, Learnt a lot within Fashion Retail and have become highly knowledgeable in this sector of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)

    I have been working at Next Retail part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great staff, Good learning product knowledge and the hours are flexible, a good first job and made great friends.

    Cons

    There is no progressions within the company personally and I feel your not rewarded very well for the efforts you put in.

    Advice to Management

    Making training more priority as I had to teach myself at some points by watching other staff members with experience.

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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