Next Retail Reviews

Updated March 25, 2015
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3.2
43 Reviews
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Next Retail CEO Simon Wolfson
Simon Wolfson
13 Ratings

43 Employee Reviews

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  1. needs improvements in culture and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (more than a year)

    Pros

    can earn extra money with extra shifts

    Cons

    line managers and employee relationship needs attention

    Advice to ManagementAdvice

    change of culture might reduce hostility between the consultants , supervisors and managers

    Doesn't Recommend
    Neutral Outlook
  2. Generally has been a good experience however could treat staff better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

    Cons

    They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

    Advice to ManagementAdvice

    Managers could provide more support for staff in terms of being on the shopfloor more often. The more you put into the development of your staff the more you will receive back

    Recommends
    Neutral Outlook
  3. Next are snakes who decide to continuously come close to breaking the law with their demand on young workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Sales Consultant in Solihull, England (UK)
    Current Employee - Sales Consultant in Solihull, England (UK)

    I have been working at Next Retail

    Pros

    You've never felt happiness like walking out of work at the end of your shift.

    Cons

    You remember that you're working tomorrow, the next day and probably the next day and the next day after that

    Advice to ManagementAdvice

    Talk to employees like they actually are normal people and not the age of 2
    Actually consider our other lives outside of work (yes, we do have other lives) and understand we can't work shifts.

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee Merchandiser in Leicester, England (UK)
    Current Employee - Trainee Merchandiser in Leicester, England (UK)

    I have been working at Next Retail full-time (more than a year)

    Pros

    The people here are great. All lovely and fine to get on with, from the product systems teams to the kitchen staff, there's a great sense of camaraderie.

    Cons

    There is also a culture, particularly in product teams, to work inexplicably long hours. People regularly work 10-12 hour days because the workload is high. This would be understandable if there were certain weeks of the year where things slowed; but this isn't the case (with the exception of christmas)

    Advice to ManagementAdvice

    If people seem overworked and drained from long hours, they probably are. A lot of departments could be vastly imporved if only they had an admin to free up more of their time to do their job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6. It is hard at first but when you get used to it, it gets better.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    - Hours
    - Staff discount
    - people

    Cons

    - bonus is based on mystery shop results

  7. Terrible - Bristol Cribbs Causeway Mall store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Bristol, England (UK)
    Current Employee - Sales Consultant in Bristol, England (UK)

    I have been working at Next Retail part-time (less than a year)

    Pros

    -You get 25% discount
    -Uniform allowance is very good
    -Products are very nice
    -Rota system is very good as you can view from home.

    Cons

    They are very manipulative, they will always step over your hours especially if you're under 18 as you are cheaper to bring in.

    Higher Archy system is well set, if you're new or temporary you're treated like pure scum being given terrible jobs and spoken to like a degenerate.

    Managers have no respect for other employees, and will always feel like they're having a go at you. (Only recently were they fighting in there Christmas party).

    People who are there longer or more well known tend to be bullies and act like they're managers as they lounge around or flirt with other member of staffs.

    You have no flexibility at all, if they give you a shift put of your availability you're expected to work it. Many people have quit working for next as they are failing A levels due to work load from next.

    Customer are quite aggressive and annoying, on various occasions I have seen girls leaving shop floor crying due to horrible customers.

    Advice to ManagementAdvice

    Stop acting like you're posh and all high and mighty. Take your employees feeling and thoughts in to considerations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Surprisingly bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant
    Current Employee - Sales Assistant

    I have been working at Next Retail

    Pros

    Discount.
    First dibs on Sale.
    Company has good reputation in general with the public.
    99% of customers are really pleasant.
    Having a nice, presentable uniform.
    Getting paid correctly so far, just over minimum wage.
    Paid induction.
    Really good online employee portal.
    Some staff members are nice (but after reading some reviews on here they are probably two faced; I hope not).

    Cons

    Being spoken to and patronised like a child, I have also learnt not to ask for help anymore, as you just get looked down on, treat like you're stupid and expected to know everything from the off, which makes you look stupid in front of the customers.
    I can't believe from the other reviews I've read that it happens in nearly every store, I expected better.
    Being ignored, dehydration, feeling useless most of the time.

    Advice to ManagementAdvice

    Happy staff are much more important than you think.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful

    Very interesting, Learnt a lot within Fashion Retail and have become highly knowledgeable in this sector of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)

    I have been working at Next Retail part-time (more than a year)

    Pros

    Great staff, Good learning product knowledge and the hours are flexible, a good first job and made great friends.

    Cons

    There is no progressions within the company personally and I feel your not rewarded very well for the efforts you put in.

    Advice to ManagementAdvice

    Making training more priority as I had to teach myself at some points by watching other staff members with experience.

    Recommends
    Neutral Outlook
  10. Good experience for customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)

    I have been working at Next Retail part-time (more than 5 years)

    Pros

    Train new people, good discount, good friends and support from colleagues and management, good flexibility of working hours if part time

    Cons

    Sale prep can be stressful but works out in the end

    Recommends
    Positive Outlook
    Approves of CEO
  11. Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Next Sales Consultant in Reading, England (UK)
    Current Employee - Next Sales Consultant in Reading, England (UK)

    I have been working at Next Retail

    Pros

    Nothing to say positive to say. The mangement is rude arrogant I hated working there

    Cons

    Staff turnover
    Rude management
    Management are unprofessional
    Just horrible place to work

    Advice to ManagementAdvice

    Train the management better

    Doesn't Recommend
    Negative Outlook

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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