Next Retail

  www.next.co.uk
  www.next.co.uk

Next Retail Reviews

Updated December 15, 2014
Updated December 15, 2014
82 Reviews
3.4
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
11 Ratings

Review Highlights

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)


Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Terrible - Bristol Cribbs Causeway Mall store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Bristol, England (UK)
    Current Employee - Sales Consultant in Bristol, England (UK)

    I have been working at Next Retail part-time (less than an year)

    Pros

    -You get 25% discount
    -Uniform allowance is very good
    -Products are very nice
    -Rota system is very good as you can view from home.

    Cons

    They are very manipulative, they will always step over your hours especially if you're under 18 as you are cheaper to bring in.

    Higher Archy system is well set, if you're new or temporary you're treated like pure scum being given terrible jobs and spoken to like a degenerate.

    Managers have no respect for other employees, and will always feel like they're having a go at you. (Only recently were they fighting in there Christmas party).

    People who are there longer or more well known tend to be bullies and act like they're managers as they lounge around or flirt with other member of staffs.

    You have no flexibility at all, if they give you a shift put of your availability you're expected to work it. Many people have quit working for next as they are failing A levels due to work load from next.

    Customer are quite aggressive and annoying, on various occasions I have seen girls leaving shop floor crying due to horrible customers.

    Advice to ManagementAdvice

    Stop acting like you're posh and all high and mighty. Take your employees feeling and thoughts in to considerations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Very interesting, Learnt a lot within Fashion Retail and have become highly knowledgeable in this sector of work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)
    Current Employee - Senior Sales Advisor in Lincoln, England (UK)

    I have been working at Next Retail part-time (more than an year)

    Pros

    Great staff, Good learning product knowledge and the hours are flexible, a good first job and made great friends.

    Cons

    There is no progressions within the company personally and I feel your not rewarded very well for the efforts you put in.

    Advice to ManagementAdvice

    Making training more priority as I had to teach myself at some points by watching other staff members with experience.

    Recommends
    Neutral Outlook
  3.  

    Good experience for customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)
    Current Employee - Sales Consultant in Newcastle upon Tyne, England (UK)

    I have been working at Next Retail part-time (more than 5 years)

    Pros

    Train new people, good discount, good friends and support from colleagues and management, good flexibility of working hours if part time

    Cons

    Sale prep can be stressful but works out in the end

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Next Sales Consultant in Reading, England (UK)
    Current Employee - Next Sales Consultant in Reading, England (UK)

    I have been working at Next Retail

    Pros

    Nothing to say positive to say. The mangement is rude arrogant I hated working there

    Cons

    Staff turnover
    Rude management
    Management are unprofessional
    Just horrible place to work

    Advice to ManagementAdvice

    Train the management better

    Doesn't Recommend
    Negative Outlook
  6.  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    Good Benefits - 25% Discount

    Cons

    Dealing with some tough customers
    Senior management not brilliant

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Ok so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Discount. Rota online. Some staff nice mostly the newish people

    Cons

    Getting nagged to approach more. Smile. Im not a miserable person im just natural .some people don't want to be bugged when shopping with a fake smile.

    Advice to ManagementAdvice

    Show new people the ropes rather then getting other people to do it . Who are not bothered if you are up to speed or not .

  8.  

    A million pound company should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Nottingham, England (UK)
    Current Employee - Sales Consultant in Nottingham, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Great team good discount good shares have scheme

    Cons

    No holiday taken in December or July due to sales no security in the store shoplifting is an everyday thing no extra pay for bank holidays or Boxing Day full time staff are giving too much responsibility and never thanked for it always seems to be one rule for one and not for another Customers seem to be given gift cards for the abusive and poor behaviour just so next could keep them as customers while the staff are made to look like idiots

    Advice to ManagementAdvice

    Every member of staff should be treated the same full time staff need more support from there managers and as for bank holidays they should get extra pay and bonuses should be given to everyone every month the same why do managers get a stock loss bonus when it's the staff that catch the shoplifters?

    Disapproves of CEO
  9.  

    Overall a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Display Assistant in London, England (UK)
    Current Employee - Area Display Assistant in London, England (UK)

    I have been working at Next Retail full-time (less than an year)

    Pros

    Company treat staff well, rewarded for working well, good benefits and higher pay then most retail brands. All employees are kind and managers understand the importance of work life balance. Fantastic Christmas party

    Cons

    Not a lot of space for promotion due to the amount of people who don't leave as the company is very good to employees.

    Advice to ManagementAdvice

    Look at promotion possibilities and skills set of individuals who could be better suited in other departments.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Next plc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Derby, England (UK)
    Current Employee - Sales Assistant in Derby, England (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    Induction and training comprehensive. High quality product. The staff were happy and worked well as a team. Team meetings were useful.

    Cons

    Low staffing numbers and ladies floor manager useless. No real benefits or motivation to up or cross sell. Rotas were slow at being produced and very rigid.

    Recommends
    Neutral Outlook
    No opinion of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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