Next Retail Reviews

Updated July 22, 2015
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3.0
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Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
6 Ratings

Pros
  • They give good staff discount and uniform allowance (in 16 reviews)

  • Great team good discount good shares have scheme (in 8 reviews)

Cons
  • part timers can only do 20 hours (in 3 reviews)

  • No real benefits or motivation to up or cross sell (in 3 reviews)

More Pros and Cons

37 Employee Reviews

Sort: Popular Rating Date
  1. Dealing with cutomers and selling on the tills

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Trafford Park, England (UK)
    Current Employee - Sales Associate in Trafford Park, England (UK)

    I have been working at Next Retail

    No opinion of CEO
    No opinion of CEO

    Pros

    Discount on clothes is a good reason

    Cons

    No leadership skills, treated like a donkey

    Advice to Management

    Listen to th employees and get us involved as much as possible


  2. Had Good times there

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)
    Former Employee - Sales Consultant in Glasgow, Scotland (UK)

    I worked at Next Retail

    No opinion of CEO
    No opinion of CEO

    Pros

    People are cool Uniform Allowances Bonus's Staff Discount

    Cons

    Long hours over the week before xmas up till xmas eve over time is a must and every one has to work xmas eve. Dampens xmas spirit moreso if u have kids. Pay is less than most other high street shops. Staff turnover is unbeleivable

    Advice to Management

    Put your self back on the sales floor see the world through our eyes. Respect yourself COME AND GO FAVOUR $ FAVOUR


  3. Learned a lot taught a lot fought a lot......!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Lahore (Pakistan)
    Former Employee - Sales Consultant in Lahore (Pakistan)

    I worked at Next Retail full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    u get to learn from the some of the best

    Cons

    u have to fight with some of the worst

    Advice to Management

    no matter what you say they wont hear you....


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  5. very fast company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fabric Technology in Dhaka (Bangladesh)
    Current Employee - Fabric Technology in Dhaka (Bangladesh)

    I have been working at Next Retail full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    so many things is running , which gives experience

    Cons

    too much pressure, salary structure poor as per work load.

    Advice to Management

    salary need to review before taking any guy


  6. ok place could be better though that depends on management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    decent place to work compared to others

    Cons

    not much regular training given


  7. they arent very accommodating to situations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shop Floor in Norwich, England (UK)
    Former Employee - Shop Floor in Norwich, England (UK)

    I worked at Next Retail part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    the staff discount is excellent

    Cons

    they aren't flexible, not approachable

    Advice to Management

    listen to the staff


  8. Helpful (1)

    Great bonus's, bad shift patterns

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Wolverhampton, England (UK)
    Current Employee - Sales Consultant in Wolverhampton, England (UK)

    I have been working at Next Retail part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great bonus's when we meet targets and even better super bonus's! 25% staff discount and 75% uniform allowance. Good training program.

    Cons

    The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week. You have to re-apply for your contract every year and if you don't get it you could be made redundant! They have red weeks when you are not allowed to take any time off work this is over busy periods like sale days and the whole of December...


  9. I Expected More.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Southampton, England (UK)
    Current Employee - Sales Consultant in Southampton, England (UK)

    I have been working at Next Retail part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    - Good pay eventually - 25% discount - Uniform allowance - Friendly people - Nice environment to work in - Generally good customers

    Cons

    - Held back by rules - Employees aren't very empowered - Feel like you have to ask permission for everything - Lack of appreciation for good works - Focus on the negatives - Some incompetent managers - Priorities aren't in order

    Advice to Management

    Although there is a strong message of great customer service sent to the stores from the head office, people who have consistently great customer service seem to be overlooked. Furthermore, in-store emphasis on fitting rooms is low, causing a lot of stolen items. I expected more from such a well known and reputable company.


  10. Good place to work as a student. Would not recommend long term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Customer Service Advisor in Leicester, England (UK)
    Former Employee - Home Customer Service Advisor in Leicester, England (UK)

    I worked at Next Retail part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pays well for a call centre job and because Next does so well bonuses are near enough a dead certainty

    Cons

    Too strict, many changes in managers and no real prospects for promotion

    Advice to Management

    Try to get some consistency in the work place. Rules are different with each manager so call reviews vary per manager


  11. Flexible hours - low pay - limited progression after training - a good first job but other options if experienced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stockroom Assistant
    Current Employee - Stockroom Assistant

    I have been working at Next Retail (More than 5 years)

    Positive Outlook
    Disapproves of CEO
    Positive Outlook
    Disapproves of CEO

    Pros

    Staff Discount 25% - I am at a very good shop, having worked at several and respect the management team overall, some managers are more flexible than others and encourage positive flexibility, but most are rather ridgid.

    Cons

    Management are a mixed bag from good to very smarmy - quite store dependent. Distribution pays better but very robotic. being a seasonal business forget quality Christmases or getting School Holidays off if below manager or Coordinator.

    Advice to Management

    reinstate some of the benefits and consider more humane contracts - Van drivers paid the same as Sales consultants but effectively supervisors? The enhanced training is very good but perhaps some sort of incentive at the end of it.



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