Next Retail

  www.next.co.uk
  www.next.co.uk

Next Retail Reviews

Updated November 22, 2014
Updated November 22, 2014
78 Reviews
3.2
78 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
10 Ratings

Review Highlights

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)


Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Highlights

34 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Hahahaha. Awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Exeter, England (UK)
    Current Employee - Sales Assistant in Exeter, England (UK)

    I have been working at Next Retail part-time (more than 5 years)

    Pros

    Erm.... Discount for uniform, discounts

    Cons

    Awful company to work for. Glad I left. After 6 years you would think they would treat you as a valuable member or stff but no. If I didn't hand my notice in I would of been fired FOR BEING SIGNED OFF!!!!!! (Assistant store manga get even told me that) despite my doctors note.

    Advice to ManagementAdvice

    Would seriously consider treating staff better. More praise instead of having so much negativity.
    Staff that have been signed off, for good reason too, you might want to help and understand where they are coming from and be a bit more passionate not to drive them away and hand their notice in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    AVOID THIS COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Norwich, England (UK)
    Current Employee - Sales Consultant in Norwich, England (UK)

    I have been working at Next Retail part-time (less than an year)

    Pros

    Good discount, able to move floors and priority over sale when the next sale comes in the summer.

    Cons

    5am Summer sale which is compulsory, high turnover rate, temporary contracts so when you make a mistake they don't have to extend your contract, rubbish pay, no communication between staff, not allowed to swap shifts and can only work upto 20 hours on a part time contract.
    along with 3 hour shift can also be allocated.. not even worth waking up for!

    Advice to ManagementAdvice

    don't employ people a couple of months and then train them up to then employ a new handful of people. It's ridiculous. even the people that wanted to stay was turfer out of thier own contracts.

    Doesn't Recommend
    Neutral Outlook
  3.  

    A million pound company should be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Nottingham, England (UK)
    Current Employee - Sales Consultant in Nottingham, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Great team good discount good shares have scheme

    Cons

    No holiday taken in December or July due to sales no security in the store shoplifting is an everyday thing no extra pay for bank holidays or Boxing Day full time staff are giving too much responsibility and never thanked for it always seems to be one rule for one and not for another Customers seem to be given gift cards for the abusive and poor behaviour just so next could keep them as customers while the staff are made to look like idiots

    Advice to ManagementAdvice

    Every member of staff should be treated the same full time staff need more support from there managers and as for bank holidays they should get extra pay and bonuses should be given to everyone every month the same why do managers get a stock loss bonus when it's the staff that catch the shoplifters?

    Disapproves of CEO
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  5.  

    Good, if you enjoy nagging the managers to get things done !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Colne, North West England, England (UK)
    Current Employee - Sales Assistant in Colne, North West England, England (UK)

    I have been working at Next Retail part-time (less than an year)

    Pros

    one of the best things about working for Next is the 25% discount and the 75% uniform, however there is an allowance according to the number of contracted work hours.

    Cons

    Holidays forms rarely looked at. Pay sometimes is wrong due to office staff. Availability looked at once a year if you're lucky !

    Advice to ManagementAdvice

    To look at your employee's and see who can work or cover other shifts. Check holidays regularly and come to a swift decision, not dragging the process out for weeks and then forgetting. delegate jobs outequally and not pile all on one person to hand out, this is a managers job and should make the workers feel like a team ! "There's no " I " in 'Team' , but there is at Next" !

    Doesn't Recommend
    Negative Outlook
  6.  

    hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operative in Doncaster, England (UK)
    Current Employee - Operative in Doncaster, England (UK)

    I have been working at Next Retail full-time (more than 8 years)

    Pros

    good bonus and good hrs

    Cons

    badly treated by the managers and feel like a slave

    Advice to ManagementAdvice

    look after your best staff better

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Fulfilling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Assistant in London, England (UK)
    Current Employee - Sales Assistant in London, England (UK)

    I have been working at Next Retail

    Pros

    Friendly atmosphere, nice team to work with.

    Cons

    Low pay and overworked around Christmas period.

    Advice to ManagementAdvice

    Perhaps could offer more feedback and advice to employees.

    Approves of CEO
  8.  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    Good Benefits - 25% Discount

    Cons

    Dealing with some tough customers
    Senior management not brilliant

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Ok so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Discount. Rota online. Some staff nice mostly the newish people

    Cons

    Getting nagged to approach more. Smile. Im not a miserable person im just natural .some people don't want to be bugged when shopping with a fake smile.

    Advice to ManagementAdvice

    Show new people the ropes rather then getting other people to do it . Who are not bothered if you are up to speed or not .

  10.  

    It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Next plc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Derby, England (UK)
    Current Employee - Sales Assistant in Derby, England (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    Induction and training comprehensive. High quality product. The staff were happy and worked well as a team. Team meetings were useful.

    Cons

    Low staffing numbers and ladies floor manager useless. No real benefits or motivation to up or cross sell. Rotas were slow at being produced and very rigid.

    Recommends
    Neutral Outlook
    No opinion of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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