Next Retail Reviews

Updated March 25, 2015
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3.0
26 Reviews
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Next Retail CEO Simon Wolfson
Simon Wolfson
14 Ratings

26 Employee Reviews

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  1. needs improvements in culture and environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in London, England (UK)
    Current Employee - Sales Consultant in London, England (UK)

    I have been working at Next Retail part-time (more than a year)

    Pros

    can earn extra money with extra shifts

    Cons

    line managers and employee relationship needs attention

    Advice to ManagementAdvice

    change of culture might reduce hostility between the consultants , supervisors and managers

    Doesn't Recommend
    Neutral Outlook
  2. Generally has been a good experience however could treat staff better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Good discount, employees get preview of sale items before they go on sale, good atmosphere in the store among colleagues, can offer up shifts online if you cannot do them.

    Cons

    They should treat staff better, despite having the highest retail turnover last year there has been no increase in salary. Constantly expecting more and more off staff. Have to book holidays months in advance and cant book holidays in July or December.

    Advice to ManagementAdvice

    Managers could provide more support for staff in terms of being on the shopfloor more often. The more you put into the development of your staff the more you will receive back

    Recommends
    Neutral Outlook
  3. Great colleagues but not fun during sale periods

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Next Retail part-time (less than a year)

    Pros

    Colleagues were really friendly, the shift market place where you could offer and pick up shifts

    Cons

    Completely takes over your life during sale periods, can be a little oppressive for example cctv monitoring to ensure you put hangers away correctly

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Not the best place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail (less than a year)

    Pros

    Discount and friendly employees

    Cons

    Long hours and not being appreciated for your work, no respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee Merchandiser in Leicester, England (UK)
    Current Employee - Trainee Merchandiser in Leicester, England (UK)

    I have been working at Next Retail full-time (more than a year)

    Pros

    The people here are great. All lovely and fine to get on with, from the product systems teams to the kitchen staff, there's a great sense of camaraderie.

    Cons

    There is also a culture, particularly in product teams, to work inexplicably long hours. People regularly work 10-12 hour days because the workload is high. This would be understandable if there were certain weeks of the year where things slowed; but this isn't the case (with the exception of christmas)

    Advice to ManagementAdvice

    If people seem overworked and drained from long hours, they probably are. A lot of departments could be vastly imporved if only they had an admin to free up more of their time to do their job.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. It is hard at first but when you get used to it, it gets better.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    - Hours
    - Staff discount
    - people

    Cons

    - bonus is based on mystery shop results

  8. Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    Good Benefits - 25% Discount

    Cons

    Dealing with some tough customers
    Senior management not brilliant

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. Ok so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Discount. Rota online. Some staff nice mostly the newish people

    Cons

    Getting nagged to approach more. Smile. Im not a miserable person im just natural .some people don't want to be bugged when shopping with a fake smile.

    Advice to ManagementAdvice

    Show new people the ropes rather then getting other people to do it . Who are not bothered if you are up to speed or not .

  10. Worked both as a sales assistant and in the stockroom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)

    I worked at Next Retail part-time (less than a year)

    Pros

    The discount is very good, 25% off which can also be used by immediate family members, as well as a once per season 75% off for uniform. While keeping busy with various tasks on the shop floor can make the hours go by quickly, talking to and helping customers is one of the more enjoyable aspects of the job. My immediate managers on the shop floor we very nice and were happy to talk to you as a person and not just an employee as some of the higher up managers did. For performing well and helping customers management notices and give you gift cards if you deserve them.

    Cons

    Working in the stockroom is an absolute nightmare! Shipment tubs are all scanned on to a computer and rigidly timed for everyone to complete tasks which really rushes the pace of the work unnecessarily and makes the day long and stressful due to unrealistic time restrictions on tasks. Everybody is graded on productivity for the week and there is competition for a meaningless statistic. Managers in the stockroom are very obnoxious and patronising. Boxing day and summer sales must be worked by all employees and there are hundreds of customers which can make the day hectic.

    Advice to ManagementAdvice

    Consider training staff fully and give advice on the most efficient way of doing something before setting them timed tasks on their own, and being frustrated with them when they don't meet the standards you expect.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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