Next Retail Reviews

Updated August 26, 2015
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3.0
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Next Retail CEO Simon Wolfson
Simon Wolfson
7 Ratings

Pros
  • They give good staff discount and uniform allowance (in 16 reviews)

  • Great team good discount good shares have scheme (in 8 reviews)

Cons
  • part timers can only do 20 hours (in 3 reviews)

  • No real benefits or motivation to up or cross sell (in 3 reviews)

More Pros and Cons

44 Employee Reviews

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  1. Bad management led to an unpleasant work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Assistant
    Former Employee - Retail Sales Assistant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    - Opportunity for overtime - Staff discount good - Bonus scheme led to nice surprises some months

    Cons

    - Rude managers who chose to treat younger staff like dirt - Once locked in store whilst setting up for sale. Shift was due to end at 10pm and expecting to run over I had arranged a lift from my parents at 11pm. However, when this time came I was unable to leave and manager got particularly angry when I explained my reason for needing to leave rather than be able to stay. I was expected to be in store again at 4.45am. - I started as a temp but ended up working for just over a year. It took the store a long time to actually train me because of this. I would have expected to be trained properly as soon as the busy Christmas season ended but this didn't occur until around May. - Took a long time for the store to sort out uniform allowance for me, everything seemed very disorganised

    Advice to Management

    Get rid of 4 hour contracts, even as a sixth form student I required 8 hours to support myself so relied on overtime. Switching job role ~once an hour wasteful of human resources. Plan your sale so that staff can actually sleep before their 5am, 9 hour shift.


  2. sale support team

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    working in the next in london westfield was a good experience especially if its your first job. Learnt the basics of working in a fashion retailer

    Cons

    however there were long hours, alot of work to do so you have to be really fit and eager to finish the job

    Advice to Management

    idk idk idk idk idk idk idk idk idk idk idk idk idk idk idk idk idk idk vidk idk


  3. Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Sales Consultant in Exeter, England (UK)
    Former Contractor - Sales Consultant in Exeter, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I worked at Next Retail as a contractor (Less than a year)

    Pros

    Great staff to work with Simple EPOS system Easy to get used to Hours can be chosen by yourself to work around your life.

    Cons

    Not enough hours for individual employees. Unorganized portal system

    Advice to Management

    Fix the employee portal and advertise a job for what it is. For example, I applied online for a permanent part-time job but it turned out to be a 2 week contract and was only told on the first day.


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  5. Poor treatment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good work perks (ie) pre sale choice, 25% off discount, decent uniform allowance.

    Cons

    Rude managers. Little respect for staff.


  6. Helpful (1)

    Sales assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Assistant in Nottingham, England (UK)
    Current Employee - Sales Assistant in Nottingham, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Next Retail part-time (More than a year)

    Pros

    I have met so many new people working here. Most of who I will stay in touch with once I have left. The discount is also a pro. I really enjoy seeing customer satisfaction too although this is mostly down to you as an individual rather than the company.

    Cons

    No appreciation from management for how much you do. Working here can be tough, especially during sale periods. You could work your hands to the bone through a late shift without as much as a thank you. Staff can be made to feel replaceable and this isn't a good relationship to have with a company.

    Advice to Management

    Treat staff as partners. Without your staff the company would be nothing. Yes, we are all replaceable to some degree however there's some staff the company would be a fool to loose. Store managers should treat there staff with respect and not look down to them and order them to do things like slaves.


  7. Its a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in London, England (UK)
    Former Employee - Office Manager in London, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Next Retail full-time (More than 3 years)

    Pros

    Fun place to work, get to meet lots of new people. The experience you get if you are a student is great. Fits great with a uni schedule.

    Cons

    How much you enjoy the job depends on how good your store manager is, everyone is different and so many of them are bad!

    Advice to Management

    Keep the workplace happy by keeping an interest in your employees. A happy store makes happy customers.


  8. Next

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Blanchardstown (Ireland)
    Former Employee - Sales Assistant in Blanchardstown (Ireland)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay, flexible hours, good social life

    Cons

    Bad management and almost no training for temporary staff.

    Advice to Management

    More training for temporary staff


  9. Good for students!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)
    No opinion of CEO

    I worked at Next Retail part-time (More than a year)

    Pros

    Income during University! Uniform Allowance! Good discount on clothes! Prime location, met some good people working there!

    Cons

    Management can be too extreme and unfair! Customers have to be the rudest, especially the woman! Sale periods are extremely difficult! Only 30 minute breaks for 8 hour shifts!


  10. Sales Assistant Scarborough Brunswick

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    Good bonuses beyond the basic salary, flexible shifts, ability to take extra shifts on Marketplace.

    Cons

    Being expected to work more than your contract hours (can be a positive to some), some individual members of staff treat the younger members of staff with some contempt. Fine if you aren't easily upset but if you are you may not like it.

    Advice to Management

    Expect the same from all members of staff (some are allowed to get a away with a lot more than others).


  11. Sales consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Kingston upon Thames, England (UK)
    Current Employee - Sales Consultant in Kingston upon Thames, England (UK)
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Next Retail part-time (More than 3 years)

    Pros

    Staff discount, uniform allowance, first dibs at sale items, chance to pick up extra shifts if desired, colleagues are frirendly

    Cons

    Practically no christmas break, little to no formal training, no chance of progressing if your not one of the favourites, favourtism, contract hours are only a guide most of the time, management aren very understanding alot of the time

    Advice to Management

    Its not the worst place to work but treat staff like people not slaves and stop the preferential treatment for less deserving staff its not fair



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