Next Retail

  www.next.co.uk
  www.next.co.uk

Next Retail Reviews

Updated November 3, 2014
Updated November 3, 2014
82 Reviews
3.4
82 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Next Retail CEO Simon Wolfson
Simon Wolfson
11 Ratings

Review Highlights

Pros
  • The staff discount was a great benefit and the people who worked there (in 16 reviews)

  • 25% off after several weeks work is a good discount (in 8 reviews)


Cons
  • The shift patterns are 3 hour shifts for part timers and you can only work a maximum of 20 hours per week (in 3 reviews)

  • Too strict, many changes in managers and no real prospects for promotion (in 3 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Up and down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail part-time

    Pros

    Good Benefits - 25% Discount

    Cons

    Dealing with some tough customers
    Senior management not brilliant

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Ok so far

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Next Retail

    Pros

    Discount. Rota online. Some staff nice mostly the newish people

    Cons

    Getting nagged to approach more. Smile. Im not a miserable person im just natural .some people don't want to be bugged when shopping with a fake smile.

    Advice to ManagementAdvice

    Show new people the ropes rather then getting other people to do it . Who are not bothered if you are up to speed or not .

  3.  

    Worked both as a sales assistant and in the stockroom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)
    Former Employee - Sales Assistant/Stockroom Assistant in Merthyr Tydfil, Wales (UK)

    I worked at Next Retail part-time (less than an year)

    Pros

    The discount is very good, 25% off which can also be used by immediate family members, as well as a once per season 75% off for uniform. While keeping busy with various tasks on the shop floor can make the hours go by quickly, talking to and helping customers is one of the more enjoyable aspects of the job. My immediate managers on the shop floor we very nice and were happy to talk to you as a person and not just an employee as some of the higher up managers did. For performing well and helping customers management notices and give you gift cards if you deserve them.

    Cons

    Working in the stockroom is an absolute nightmare! Shipment tubs are all scanned on to a computer and rigidly timed for everyone to complete tasks which really rushes the pace of the work unnecessarily and makes the day long and stressful due to unrealistic time restrictions on tasks. Everybody is graded on productivity for the week and there is competition for a meaningless statistic. Managers in the stockroom are very obnoxious and patronising. Boxing day and summer sales must be worked by all employees and there are hundreds of customers which can make the day hectic.

    Advice to ManagementAdvice

    Consider training staff fully and give advice on the most efficient way of doing something before setting them timed tasks on their own, and being frustrated with them when they don't meet the standards you expect.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    It has its moments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Bristol, England (UK)
    Current Employee - Supervisor in Bristol, England (UK)

    I have been working at Next Retail full-time (more than 10 years)

    Pros

    Good salary, good relationship with fellow colleagues.

    Cons

    Obsession with target meeting and performance. Seems to have a blame culture where it's considered more appropriate to find someone to blame rather than a way of rectifying the solution. Poor inter department communication.

    Advice to ManagementAdvice

    Allow regional centers to control their own operation using their experience and local knowledge they have gained over the years. Do not rely so heavily on computer generated solutions an plans as they are frequently inaccurate and impractical. Listen to peoples opinions or advice as they may have valid points before dismissing it immediately.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Next plc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant in Derby, England (UK)
    Current Employee - Sales Assistant in Derby, England (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    Induction and training comprehensive. High quality product. The staff were happy and worked well as a team. Team meetings were useful.

    Cons

    Low staffing numbers and ladies floor manager useless. No real benefits or motivation to up or cross sell. Rotas were slow at being produced and very rigid.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Okay for retail, but in no way the best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Coach in Sheffield, England (UK)
    Current Employee - Team Coach in Sheffield, England (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    25% staff discount
    Monthly bonuses

    Cons

    Made to work Boxing Day and Christmas Eve.
    Cut hours in the drop of a hat.
    Low wage.

    Advice to ManagementAdvice

    Look after your existing employees first.

  8.  

    Stock room assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stockroom Assistant in Llantrisant, Rhondda Cynon Taff, Wales (UK)
    Current Employee - Stockroom Assistant in Llantrisant, Rhondda Cynon Taff, Wales (UK)

    I have been working at Next Retail part-time (more than an year)

    Pros

    Great job to start off in if you are young and want to gain a little experience

    Cons

    You are not dealing with customers on a daily basis so the job can get quite tedious

    Recommends
  9.  

    Average, can move up quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Manager in Aberdeen, Scotland (UK)
    Current Employee - Part Time Sales Manager in Aberdeen, Scotland (UK)

    I have been working at Next Retail part-time (more than 3 years)

    Pros

    It depends what store you work in but the people are lovely and try to create a place where you can voice your problems. You can quickly move up in the company if you put in the effort. If you work part time there plenty of opportunity for overtime so great for students.

    Cons

    Policies and routines change a lot... And training can sometimes be a nightmare so you have to consistently remind higher management. The company expect a lot off of their staff with some things being impossible to complete. Stockrooms are a nightmare and there's not a lot of space so it always ends up a mess.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Good company but terrible coworkers at the branch I worked in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Assistant in London, England (UK)
    Former Employee - Sales Assistant in London, England (UK)

    I worked at Next Retail part-time (less than an year)

    Pros

    Good discount and other benefits, experience in interacting with customers and gaining retail experience. Great as a first job for a teen.

    Cons

    Time off policies and terrible coworkers.

    Advice to ManagementAdvice

    Keep a good link with all your employees and improve performance reviews.

    Recommends
    No opinion of CEO
  11.  

    Fun at times, unfair treatment of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Stockholm, Stockholm (Sweden)
    Former Employee - Sales Consultant in Stockholm, Stockholm (Sweden)

    I worked at Next Retail part-time (more than an year)

    Pros

    - gaining customer service experience and teamwork experience
    - Meet a lot of people
    - Nice customers at times
    - Great staff discount

    Cons

    - Unfair distribution of work,
    - unfair treatment of staff
    - favoritism
    - Focus on the negatives
    - Extremely incompetent managers
    - Disorganized company
    - Compulsory to work sales
    - A lot of pressure
    - Poor working conditions

    Advice to ManagementAdvice

    Hire more competent managers

    Recommends
    Neutral Outlook
    No opinion of CEO

Next Retail Photos

Next & TKmaxx Woking (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next (Photo thanks to Geograph user N Chadwick, Some Rights Reserved)
Next Offices - Enderby (Photo thanks to Geograph user Anthony Parkes, Some Rights Reserved)

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