Nintendo of America

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Nintendo of America Reviews

Updated February 12, 2015
Updated February 12, 2015
21 Reviews
1.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nintendo of America CEO Satoru Iwata
Satoru Iwata
21 Ratings

Review Highlights

Pros
  • Most of the time, work/life balance is not bad compared to other companies in the industry (in 7 reviews)

  • Good benefits, nice amenities on campus, great employees to work beside (but not necessarily to work for) (in 7 reviews)


Cons
  • They don't hire enough associates on as full time employees (in 4 reviews)

  • There is very chance of getting hired and no room to grow within the company if you do (in 4 reviews)

More Highlights

21 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Translator Spanish in Redmond, WA
    Former Contractor - Translator Spanish in Redmond, WA

    I worked at Nintendo of America as a contractor (more than 5 years)

    Pros

    Nice cafeteria and premises. The main building is a great place to work. If you like NIntendo products, you'll love it.

    Cons

    If you're hired as a contractor, there is no chance to get hired as a FT employee. People spend years and years before getting promoted to the immediately next level. Every decision is made in order to not bother Japan HQ and to keep their positions safe. According to this, they spend millions on decisions even when they know that those won't work.
    Staff has no project management skills, at all. Everything comes given from Japan.
    If you don't have a deep knowledge about Nintendo products you are excluded from conversations and even from lunch tables. Everything moves around visibility and promotion opportunities. It really sucks.
    Contractors are excluded from parties and most of corporate events.

    Advice to ManagementAdvice

    I'm not gonna waste my time here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Poor place to work, low pay, difficult management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Technical Writer in Redmond, WA
    Former Contractor - Technical Writer in Redmond, WA

    I worked at Nintendo of America as a contractor (less than a year)

    Pros

    Easy commute from eastside, nice cafeteria.

    Cons

    Poor wages for technical writers, militaristic management.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Nintendo Of Japan this ain't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Contact Center in Redmond, WA
    Current Contractor - Contact Center in Redmond, WA

    I have been working at Nintendo of America as a contractor (more than a year)

    Pros

    Great if you're 20 years old, live w/mom and dad, have no financial responsibilities, and don't need benefits, health coverage, paid time off, etc. Great "trainer" job if you're right out of high school. Can prepare you for an actual real professional office job out in the real world. Use it for this and get out. Don't plan on staying too long. Turnover is ridiculous.

    Cons

    Bad if you're not 20 years old, don't still live w/mom and dad, have financial responsibilities, and need benefits such as health coverage. Nintendo follows the Microsoft standard as in it's workforce is 95% "perma-temp". However, unlike Microsoft, they pay their perma-temps extremely poorly, well under the area average for the job type. They justify this to their temps by emphasizing that what the company isn't providing them in pay, is being made up to them by being awarded the privileged of working for a neat and fun company. Thing is, Nintendo hasn't been a "neat and fun company to work for" for many years. So this mantra comes across as hollow, placating, and disingenuous. By the way...the temp agency that staffs for Nintendo is breaking the law by not offering health coverage options. The penalty for this is a $2000 fine per employee, so they have deemed it's more cost effective for them to break the law and pay the fine than to follow the law and offer health care. The moral and ethical implications are apparently of no concern to them, or to Nintendo. This is all the polar opposite of how Nintendo Of Japan is operated, and runs counter to Japanese philosophy in general of how employees should be treated. Long-term prospects, as in being hired on as permanent, are nil. So hanging in there with the hopes that it might pay off will only lead to frustration and disappointment. Also, as Nintendo is a slowly sinking ship due to decreasing sales, things will only continue to get worse. They need to have the phrase "Abandon all hope, ye who enter" emblazoned on their on-boarding paperwork.

    Advice to ManagementAdvice

    If working for low pay, no benefits, and being forced to take 2 months off unpaid per year (as required by WA state law for temporary workers) is such a great idea, why not lead by example and go perma-temp yourselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    STAY AWAY GAME TESTERS!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Associate Game Tester in Redmond, WA
    Former Contractor - Associate Game Tester in Redmond, WA

    I worked at Nintendo of America as a contractor (more than 5 years)

    Pros

    It's great for someone who can handle being let go for a week or two before another project comes in and who has no financial responsibilities.

    Cons

    Management is AWFUL. Sexual harassment, blackmail, bullying, lying and manipulation and the way they treat females is just illegal.

    Advice to ManagementAdvice

    Fire yourselves and get new blood in there that have better ethics.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 7 people found this helpful  

    Micromanaged, overworked and bait /switch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA

    I worked at Nintendo of America full-time (less than a year)

    Pros

    Salary was pretty competitive and there was the potential for a large yearly bonus - but I didn't expect to actually see a dime of it.

    Cons

    Health insurance was ridiculously expensive (> $550/month for the employee), extreme micromanagement was the norm, and work/life balance was absolutely non-existent (my management literally expected 14+ hour days). Absolutely terrible culture - toxic, hostile, and devoid of any redeeming qualities. Was repeatedly lied to during the interview and I felt a total bait/switch from when I interviewed to when I started and resigned shortly thereafter.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Great benefits, lousy lob environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Redmond, WA
    Former Employee - Customer Service Representative in Redmond, WA

    I worked at Nintendo of America full-time (more than 10 years)

    Pros

    Very good benefits. The medical and dental are excellent. You can get a Pro Club membership and they have other outstanding benefits. Vacation is a plus as you get more time is shorter years of service than most companies. The company is very good about sick time and getting needed time off.

    Cons

    The work place is big brother to the extreme. You have to account for every minute of your time. Very negative culture. Management focuses on what you do wrong, and part of your job is to report what others do wrong.

    No chance for growth or promotion for the average worker unless you are in the in crowd. Horrible work environment. Favoritism runs rampant. Either you are in the good old boys club or you are not.

    Unlike most places where you get your vacation allocation at the beginning of each year, you accrue it every pay period. Vacation is a plus and minus as you earn vacation time quickly. See above.

    Advice to ManagementAdvice

    Build morale by making the work environment a more positive place. Break up the cliques. Provide chances for growth. Monitoring productivity is needed, but it has become excessive.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 5 people found this helpful  

    A company with a niche brand for a slowly diminishing niche audience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nintendo of America full-time (more than 3 years)

    Pros

    - The company puts employees' physical health at the top. On-site tennis courts, soccer field, and fitness gym & changing/locker rooms.
    - Free Seattle bus transit pass for employees.
    - Bicycle friendly campus with bike paths and a large locker area with a work bench.
    - Small discounts on game systems but generous discounts on video game software.

    Cons

    - The company's operating infrastructure is outdated and slow, but slowly improving to a new infrastructure.
    - Senior staff/management with 7 - 10+ years at the company are still living or operating like a 1980's video game company.
    - Very stingy promotions and raises to newer employes.
    - Very little or slow growth and development to your own career. A lot of work and very little rewards.
    - You don't accrue vacation time on your 1st couple months of work.
    - 401k matching is not as competitive to my previous company.
    - No free meals or drinks at their on-site cafeteria.
    - Current video game products do not appeal to my children as they are distracted on smart devices that can do more than just video games.

    Advice to ManagementAdvice

    On a company wide memo, every year, I see the same employee names on a list being promoted, why? Where is the reason why they are being promoted? Please promote more new employees who are great examples that showed, applied, pushed, and/or executed great ideas and innovation within the company (also employees who tried their best yet didn't achieve complete success). Share their accomplishment to the rest of the company so that other employees can follow and be inspired by their great works. Don't just tell us names and their new job titles on a list.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 7 people found this helpful  

    Some good people, but surprisingly horrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor

    I have been working at Nintendo of America as a contractor (less than a year)

    Pros

    There are some nice, smart people who work here.

    Cons

    Middle management, at least from my perspective, was short-sighted, deceptive, defensive and just all around horrible... Not to mention they made stupid mistakes on a daily basis.

    Advice to ManagementAdvice

    You need to do a better job hiring managers who actually know how to communicate and care about more than impressing their bosses. You need to entirely revamp your marketing department as it is not working. You need to be less provincial considering you are getting your butt kicked in the gaming industry. You need to stop take your marching orders from Japan as they do not and will likely never understand the North American market. You need to do a much better job at respecting and evaluating your existing talent. This was quite honestly the worst working experience of my life and I was completely shocked by that as Nintendo is a very endearing brand.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 9 people found this helpful  

    I hate my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Project Associate in Redmond, WA
    Current Contractor - Project Associate in Redmond, WA

    I have been working at Nintendo of America as a contractor (more than a year)

    Pros

    Checks show up on time

    Cons

    I slip a little further into debt every month because the pay is so bad
    Zero chance for advancement in product testing; you're chair meat, period.
    No training, no industry relevant experience. Having Nintendo on your resume is a joke at most Seattle studios.
    Incredibly toxic work environment where contractors are told in no uncertain terms that Nintendo does not think of them as people, let alone employees. Contractors are treated somewhere between middle schoolers and prisoners.

    Advice to ManagementAdvice

    If management took any feedback at all, I wouldn't be actively searching for a real job.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Promises of great things then they let you go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Customer Service Representative in Redmond, WA
    Former Contractor - Customer Service Representative in Redmond, WA

    I worked at Nintendo of America as a contractor (less than a year)

    Pros

    Free Parking
    Gave me the pay I wanted

    Cons

    Hours
    Week to week scheduling
    Competition environment
    No Benefits

    I started working for Nintendo and was only there for almost two months. At first I thought this was a great experience to be able to work for a video game company. I was wrong. They schedule your hours week to week and change them constantly. You never get the same shift you are promised. They heavily monitor your internet usage.You think because you have not been surfing facebook like other contractors have been then they will keep you. Nope, it does not work that way. They end up keeping the ones who surf facebook all day long or other internet websites. Jobs titles are heavily mis-represented from what you will be doing. They will pick whether your a generalist, NS1, or NS2. They will even change you from a generalist to an NS1 without even any notice. If you don't have a handheld system and can't afford one then tough luck. You will not get chosen to stay. I only had a Wii which is a great system, but they are looking for people who play them during work in between calls.

    I saw many people playing their 3DS's in between calls while I was concentrating on learning more about how to troubleshoot their systems. If you have any drive to learn or think outside the box they will let you go. Calls are heavily monitored and one wrong word and you will be let go.

    Advice to ManagementAdvice

    If someone comes up to you saying they are willing to take on more activities around Nintendo, then give them more to do. Do not keep demote/change peoples jobs for no reason just to fit your needs. Please give your employees the tools they need to succeed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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