Nintendo of America

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Nintendo of America Reviews

Updated Jul 16, 2014

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All Employees Current Employees Only

2.9 73 reviews

50% Approve of the CEO

Nintendo of America CEO Satoru Iwata

Satoru Iwata

(2 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits, nice amenities on campus, great employees to work beside (but not necessarily to work for)(in 7 reviews)

  • Really smart, passionate people, work life balance encouraged, a place where balancing children and work might be more easy than other places(in 4 reviews)


Cons
  • Only part-time, no full-time offer in my location(in 4 reviews)

  • Incredibly toxic work environment where contractors are told in no uncertain terms that Nintendo does not think of them as people, let alone employees(in 4 reviews)

18 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    STAY AWAY GAME TESTERS!

    Associate Game Tester (Former Employee) Redmond, WA

    ProsIt's great for someone who can handle being let go for a week or two before another project comes in and who has no financial responsibilities.

    ConsManagement is AWFUL. Sexual harassment, blackmail, bullying, lying and manipulation and the way they treat females is just illegal.

    Advice to Senior ManagementFire yourselves and get new blood in there that have better ethics.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Micromanaged, overworked and bait /switch

    (Former Employee) Redmond, WA

    ProsSalary was pretty competitive and there was the potential for a large yearly bonus - but I didn't expect to actually see a dime of it.

    ConsHealth insurance was ridiculously expensive (> $550/month for the employee), extreme micromanagement was the norm, and work/life balance was absolutely non-existent (my management literally expected 14+ hour days). Absolutely terrible culture - toxic, hostile, and devoid of any redeeming qualities. Was repeatedly lied to during the interview and I felt a total bait/switch from when I interviewed to when I started and resigned shortly thereafter.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great benefits, lousy lob environment

    Customer Service Representative (Former Employee) Redmond, WA

    ProsVery good benefits. The medical and dental are excellent. You can get a Pro Club membership and they have other outstanding benefits. Vacation is a plus as you get more time is shorter years of service than most companies. The company is very good about sick time and getting needed time off.

    ConsThe work place is big brother to the extreme. You have to account for every minute of your time. Very negative culture. Management focuses on what you do wrong, and part of your job is to report what others do wrong.

    No chance for growth or promotion for the average worker unless you are in the in crowd. Horrible work environment. Favoritism runs rampant. Either you are in the good old boys club or you are not.

    Unlike most places where you get your vacation allocation at the beginning of each year, you accrue it every pay period. Vacation is a plus and minus as you earn vacation time quickly. See above.

    Advice to Senior ManagementBuild morale by making the work environment a more positive place. Break up the cliques. Provide chances for growth. Monitoring productivity is needed, but it has become excessive.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    A company with a niche brand for a slowly diminishing niche audience.

    Anonymous Employee (Current Employee)

    Pros- The company puts employees' physical health at the top. On-site tennis courts, soccer field, and fitness gym & changing/locker rooms.
    - Free Seattle bus transit pass for employees.
    - Bicycle friendly campus with bike paths and a large locker area with a work bench.
    - Small discounts on game systems but generous discounts on video game software.

    Cons- The company's operating infrastructure is outdated and slow, but slowly improving to a new infrastructure.
    - Senior staff/management with 7 - 10+ years at the company are still living or operating like a 1980's video game company.
    - Very stingy promotions and raises to newer employes.
    - Very little or slow growth and development to your own career. A lot of work and very little rewards.
    - You don't accrue vacation time on your 1st couple months of work.
    - 401k matching is not as competitive to my previous company.
    - No free meals or drinks at their on-site cafeteria.
    - Current video game products do not appeal to my children as they are distracted on smart devices that can do more than just video games.

    Advice to Senior ManagementOn a company wide memo, every year, I see the same employee names on a list being promoted, why? Where is the reason why they are being promoted? Please promote more new employees who are great examples that showed, applied, pushed, and/or executed great ideas and innovation within the company (also employees who tried their best yet didn't achieve complete success). Share their accomplishment to the rest of the company so that other employees can follow and be inspired by their great works. Don't just tell us names and their new job titles on a list.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Some good people, but surprisingly horrible experience

    Anonymous Employee (Current Employee)

    ProsThere are some nice, smart people who work here.

    ConsMiddle management, at least from my perspective, was short-sighted, deceptive, defensive and just all around horrible... Not to mention they made stupid mistakes on a daily basis.

    Advice to Senior ManagementYou need to do a better job hiring managers who actually know how to communicate and care about more than impressing their bosses. You need to entirely revamp your marketing department as it is not working. You need to be less provincial considering you are getting your butt kicked in the gaming industry. You need to stop take your marching orders from Japan as they do not and will likely never understand the North American market. You need to do a much better job at respecting and evaluating your existing talent. This was quite honestly the worst working experience of my life and I was completely shocked by that as Nintendo is a very endearing brand.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    I hate my job

    Project Associate (Current Employee) Redmond, WA

    ProsChecks show up on time

    ConsI slip a little further into debt every month because the pay is so bad
    Zero chance for advancement in product testing; you're chair meat, period.
    No training, no industry relevant experience. Having Nintendo on your resume is a joke at most Seattle studios.
    Incredibly toxic work environment where contractors are told in no uncertain terms that Nintendo does not think of them as people, let alone employees. Contractors are treated somewhere between middle schoolers and prisoners.

    Advice to Senior ManagementIf management took any feedback at all, I wouldn't be actively searching for a real job.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Promises of great things then they let you go

    Customer Service Representative (Former Employee) Redmond, WA

    ProsFree Parking
    Gave me the pay I wanted

    ConsHours
    Week to week scheduling
    Competition environment
    No Benefits

    I started working for Nintendo and was only there for almost two months. At first I thought this was a great experience to be able to work for a video game company. I was wrong. They schedule your hours week to week and change them constantly. You never get the same shift you are promised. They heavily monitor your internet usage.You think because you have not been surfing facebook like other contractors have been then they will keep you. Nope, it does not work that way. They end up keeping the ones who surf facebook all day long or other internet websites. Jobs titles are heavily mis-represented from what you will be doing. They will pick whether your a generalist, NS1, or NS2. They will even change you from a generalist to an NS1 without even any notice. If you don't have a handheld system and can't afford one then tough luck. You will not get chosen to stay. I only had a Wii which is a great system, but they are looking for people who play them during work in between calls.

    I saw many people playing their 3DS's in between calls while I was concentrating on learning more about how to troubleshoot their systems. If you have any drive to learn or think outside the box they will let you go. Calls are heavily monitored and one wrong word and you will be let go.

    Advice to Senior ManagementIf someone comes up to you saying they are willing to take on more activities around Nintendo, then give them more to do. Do not keep demote/change peoples jobs for no reason just to fit your needs. Please give your employees the tools they need to succeed.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Very bad experience

    Senior Technical Writer/Translator (Former Employee) Redmond, WA

    ProsHad a good shower facility.

    ConsPassive-aggressive management; untrustworthy and deceitful

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Waste of time...years actually.

    Associate Game Tester (Current Employee) Redmond, WA

    ProsThey are still in business.

    ConsPolitics and Cliques. No Rewards.

    Advice to Senior ManagementRetire already.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great job, horrible atmosphere / management.

    Product Tester (Current Employee) Redmond, WA

    ProsEmployees get decent discounts on products. The campus is nice (soccer field, tennis court, etc) , and "Nintendo" looks great on a resume.

    ConsNintendo is oddly a harsh work environment. You'd think working with video games all day would be great (even knowing you'd be playing the same game for a possibility of six months). You test games alongside your coworkers, who some are great, but some don't seem to grasp what they're doing. At the end of a project, one employee can have an impressive amount of issues found in a game, and the person next to them will have close to none, because they're too busy talking about getting drunk last weekend, who they had sex with recently, or making fun of someone else who's in ear shot. It's VERY unprofessional. At the drop of a dime, the agency testers you are hired through will call you, and tell you there's not a project for you. This is to be expected, it's a contract job, and they warn you about this prior to starting. However, I know plenty of people who wont be put on a project who are great employees. They have a high bug count, stay quiet and busy while they're working, and are wonderful people. Then, and this is true (I'm not just bias), I know employees who have leaked information online and broken consoles, and they STILL have positions! They've been reported, and I don't know what someone has to do to stay after they've done something they should have a law suit against them for, but I don't want to be a part of it. When starting work, you have to take a drug test. I understand people break this rule with marijuana (it's Washington), but I know employees who have admitted to missing work because they're going through withdrawal to people at the hiring agency, and they also still have projects. All in all, the job is great, but I can't help but be bitter towards management.

    Advice to Senior ManagementTake a better look at the employees you bring back for projects, and treat product testers less poorly. Every type of employee at Nintendo is included in work parties, raffles, and tournaments, except for the testers. If we didn't feel like dirt, maybe we would stick around.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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