Nordstrom

  www.nordstrom.com
  www.nordstrom.com

Nordstrom Reviews in Chicago, IL

Updated November 19, 2014
Updated November 19, 2014
2,977 Reviews
3.5
2,977 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,928 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 129 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 238 reviews)


Cons
  • Variability in hours worked can make for difficult work life balance at times (in 120 reviews)

  • The long hours and returns from customers abusing the companies return policy (in 184 reviews)

More Highlights

53 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Actually one of the best retail jobs I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Sales Associate in Oakbrook Terrace, IL
    Former Employee - Beauty Sales Associate in Oakbrook Terrace, IL

    I worked at Nordstrom full-time (less than an year)

    Pros

    Great discount for store & Nordstrom Rack
    Great new product training incentives
    Extensive product training
    Great health insurance
    Great location
    Fun store events
    Customer satisfaction driven

    Promotions/Growth - I have seen so many people get promoted to a new position or a management level position, it's great to see that it happens often.

    Cons

    There is a lot of pressure on your sales. It's VERY nerve racking to not have great numbers & have management monitor your numbers on a weekly basis. Not sure how it is at every department, but in the beauty department they have a 3 strike rule if your numbers are consistently low........

    You never have your weekends, it's hard to have a whole weekend off not unless you request off in advance...... If you are newer it's harder for you to request a day or 2 on the weekend..

    Although the beauty events are truly fun, if you do not make your numbers the managers may have a 1 on 1 with you & write you up.... Even if you tried your hardest or if you are newer to the company you still get written up.

    The CATI-NESS is a pain in the neck.... It's expected working with 50-90 other women in 1 department & happens on a daily basis. I did meet a lot of great people in this department but there are a good handful of awful women here. It's quite sad to see older women back-stab, connive, steal your sale & lie to your face. The fragrance department is the worse with the sharks.

    Advice to ManagementAdvice

    Have more team building activities with your employees, get to know them personally.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Retail

    Current Employee - Commissioned Sales Associate in Oak Brook, IL
    Current Employee - Commissioned Sales Associate in Oak Brook, IL

    I have been working at Nordstrom full-time (more than an year)

    Pros

    Working on people skills, you get to meet and learn about so many different type of people. Your employees really effects on how your day will be. Discount, and just an overall great environment to work in

    Cons

    Return policy, it's the worst. For employees that is, the customer doesn't have to have a tag receipt or anything in order for them to return. It's usually worn or damaged when they return it, so we still get hit with the return.

    Advice to ManagementAdvice

    Change return policy to hit employees within 6 months maybe.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom part-time (more than 3 years)

    Pros

    Great company to work for.

    Cons

    Demanding hours and hard to meet commission during certain months

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Nordstrom part-time (less than an year)

    Pros

    good place to work at. good environment

    Cons

    no cons. good place to work at.

    Advice to ManagementAdvice

    nothing

    Recommends
  6.  

    Nice company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Nordstrom full-time (more than 3 years)

    Pros

    paid time-off from work is great

    Cons

    management needs a little help getting things togther

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Skokie, IL
    Former Employee - Sales Associate in Skokie, IL

    I worked at Nordstrom part-time (more than 3 years)

    Pros

    Great customer service, awesome and caring employer.

    Cons

    Very competitive; not every employee is as qualified as they should be.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Shoes in Chicago, IL
    Former Employee - Sales Associate - Shoes in Chicago, IL

    I worked at Nordstrom full-time (more than 8 years)

    Pros

    The salary was good. work life balance could be okay dependent on the location.

    Cons

    always working on commission and having to meet the draw.

    Recommends
  9.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Nordstrom part-time (more than 3 years)

    Pros

    Good commission. Friendly work environment.

    Cons

    Managers get too pushy about selling. Unfair scheduling.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Awesome company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in Oak Brook, IL
    Current Employee - Commissioned Sales Associate in Oak Brook, IL

    I have been working at Nordstrom part-time (less than an year)

    Pros

    Great pay was making almost 30k just part time, great environment, loved the culture, great benefits and incentives

    Cons

    Department manager was power hungry

    Advice to ManagementAdvice

    Make sure management is treating the employees with respect, especially on the sales floor.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great pay, lots of work

    Former Employee - Commissioned Sales Associate in Oak Brook, IL
    Former Employee - Commissioned Sales Associate in Oak Brook, IL

    I worked at Nordstrom part-time (less than an year)

    Pros

    Loved working in a commission-based environment. It was up to you to put in the effort and you were rewarded for you work.

    Cons

    I was expecting to have a part-time position, but found myself working almost 40 hours a week. I wish I would have had a better idea of what would have been expected of me regarding time before I accepted.

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