Nordstrom Reviews in Chicago, IL

Updated June 11, 2014
Updated June 11, 2014
2,701 Reviews
3.5
2,701 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
1,781 Ratings

Review Highlights

Pros
  • Also, this company likes to promote from within so that does add some motivation (in 110 reviews)

  • People are generally representative of the Nordstrom customer service culture (in 206 reviews)


Cons
  • Work/life balance can be difficult at times especially if you have children (in 97 reviews)

  • You work long hours consistently, and are not compensated for working over time (in 161 reviews)

More Highlights

26 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Retail Sales & Management Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Management and Sales Intern  in  Chicago, IL
    Former Employee - Retail Management and Sales Intern in Chicago, IL

    I worked at Nordstrom as an intern for less than a year

    Pros

    Loved working with other young and fun interns. The values of the company are carried out by their workers. You can earn a lot of money depending on how well you can sell.

    Cons

    Long hours usually 8 hour days, and the anniversary sale is a madhouse! (however you make a lot of money)

    Advice to ManagementAdvice

    Keep sending interns to managers who are willing to help interns. Some managers do not want the added stress of dealing with an intern that is willing to learn the ends and outs of managing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loved working here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commissioned Sales Associate  in  Chicago, IL
    Former Employee - Commissioned Sales Associate in Chicago, IL

    I worked at Nordstrom part-time for more than 3 years

    Pros

    Great culture, pay, and time-off policies.

    Cons

    Frequently changing leadership but mostly from promotions.

    Advice to ManagementAdvice

    Consider more development in lower level employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great people!

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Chicago, IL
    Former Employee - Cosmetics Counter Manager in Chicago, IL

    I worked at Nordstrom full-time for more than a year

    Pros

    I met some of my best friends working here.

    Cons

    You sorta have to live and breath Nordstrom, but I lucked out and made a ton of friends and it became a family for me!

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  5.  

    life at nordies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Artist  in  Chicago, IL
    Current Employee - Resident Artist in Chicago, IL

    I have been working at Nordstrom full-time for more than a year

    Pros

    Good work environment all ways rewarded for your good sales good for team building

    Cons

    not compensated fairly compared to bloomingdales saks, or neimans

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    I am a sales professional at Nordstrom and absolutely love the management and team-working ethic within my department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Person  in  Oakbrook Ter, IL
    Current Employee - Sales Person in Oakbrook Ter, IL

    I have been working at Nordstrom part-time for more than a year

    Pros

    I really liked how organized the training went. Along with that, I really enjoyed working in a team oriented environment while setting personal and team net profit goals

    Cons

    There aren't many cons, however, the only thing that would frustrate me would be customers that took advantage of Nordstrom's customer services. Another con would be the long hours

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nordstrom is a great company and I loved working there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate  in  Skokie, IL
    Former Employee - Seasonal Sales Associate in Skokie, IL

    I worked at Nordstrom part-time for more than a year

    Pros

    There is a lot of room for growth and the compensations is good. The work environment is friendly and supportive. You also get a discount and employees are recognized for their hardwork. Sales are especially high during the sales. Sales associates work on commission and make money for opening credit cards. The managers want to help you and the training is very good.

    Cons

    When there isn't a sale, sales tend to be very slow which can be frustrating. The work environment does get competitive and many old sales associates have a majority of the customers which makes selling difficult since you can only sell to people who walk in.

    Recommends
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics Counter Manager  in  Schaumburg, IL
    Former Employee - Cosmetics Counter Manager in Schaumburg, IL

    I worked at Nordstrom full-time for less than a year

    Pros

    Amazing training and core values

    Cons

    No Cons. Great business and amazing opportunities

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Best opportunity in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Schaumburg, IL
    Current Employee - Sales Representative in Schaumburg, IL

    I have been working at Nordstrom part-time for less than a year

    Pros

    Income potential, build your own business, great management and hr

    Cons

    commute was a bit long for me. Co-workers very competitive.

    Advice to ManagementAdvice

    Work more closely with employees

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Working for Nordstrom has been a wonderful experience for me and I hope to move forward in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time for more than a year

    Pros

    Though commission sales can be tough during parts of the year, if you truly commit to following up with customers and maximizing every customer experience you will do just fine.

    Cons

    Getting hit with returns is something that is inevitable, but if you follow up with customers its easier to catch the return and hopefully turn it back around into a new sale.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Memorable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Chicago, IL
    Former Employee - Sales Manager in Chicago, IL

    I worked at Nordstrom full-time for more than 10 years

    Pros

    The people, health benefits, 401k

    Cons

    Hours, must be mobile, commission sales not steady

    Recommends
    Positive Outlook
    Approves of CEO

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