Nordstrom Reviews

Updated July 27, 2015
879 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
5.0
Rating Trends
Recommend to a friend
Approve of CEO
Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
674 Ratings

Pros
  • They always promote from within the company (in 129 reviews)

  • Great customer service training (in 238 reviews)

Cons
  • Work/life balance can be difficult at times especially if you have children (in 120 reviews)

  • long hours that can be draining (in 184 reviews)

More Pros and Cons

879 Employee Reviews

Sort: Popular Rating Date
  1. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company with greater employees. Loved learning how to be successful from coworkers themselves.

    Cons

    I did not appreciate the hostility of some employees when it came to getting commission sales.


  2. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Nordstrom (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great place to make money and great environment,

    Cons

    long hours at times and working weekends


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Costa Mesa, CA
    Current Employee - Sales Associate in Costa Mesa, CA

    I have been working at Nordstrom full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great place to gain experience in sales and customer service, and a great place for anyone passionate about fashion. Commission based sales really push employees to work hard.

    Cons

    Can't really think of much... I've learned a lot working at Nordstrom even in the short time I've been there, and I feel like there are a lot of opportunities to move to different positions and try new things

    Advice to Management

    Nothing really! Keep doing what you are doing!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great retail oppurtunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Annapolis, MD
    Current Employee - Sales Associate in Annapolis, MD

    I have been working at Nordstrom (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very fast paced retail experience. Management treats their staff very well. Nodrstrom provides a very extensive customer service training program, and is a great place for those who take the fashion industry/retail seriously.

    Cons

    The only downside would be the fact that commission sales can sometimes be affected by the return of some used goods or merchandise.

    Advice to Management

    Keep practicing the right business methods, and treating your staff with respect. Management could work on the return policy, to not directly effect the employee.


  6. Service experience specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Experience Specialist in Des Peres, MO
    Former Employee - Service Experience Specialist in Des Peres, MO

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule Great pay Wonderful people

    Cons

    Temptation to buy expensive clothing

    Advice to Management

    Keep doing everything you're doing.


  7. lead line cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook Team Leader in Tacoma, WA
    Current Employee - Cook Team Leader in Tacoma, WA

    I have been working at Nordstrom full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great atmosphere great benefits

    Cons

    store and support staff opposition

    Advice to Management

    involve support staff in store wide functions and competitions


  8. Helpful (2)

    Salesperson

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesperson Then Department Manager in Atlanta, GA
    Former Employee - Salesperson Then Department Manager in Atlanta, GA

    I worked at Nordstrom full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -They care about their employees and employee feedback (one of the best companies to work for) -Nice, clean, well-organized atmosphere -Mr. Nordstrom visits the stores (shows he is not just in some office somewhere) -Friendly employees -Pay is good compared to other retail stores -Not the ordinary retail experience. Very professional, learning, environment. -Promotes from within, encourages growth. -Very well-known store

    Cons

    -You only get base-pay if you don't meet your goals, best to try your hardest to reach your goals. -Leaving the company. (I left due to moved away to a school out of state and no Nordstrom was in the area to transfer) - Return Policy (there isn't one)

    Advice to Management

    Please establish a return policy. This helps commissioned sales people to maintain their hard-earned earnings. We have families too.


  9. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Nordstrom (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great relationship and great money. Perfect job for college students.

    Cons

    Very catty. The employees are often rude.


  10. Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookkeeper in Seattle, WA
    Former Employee - Bookkeeper in Seattle, WA

    I worked at Nordstrom full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun place to work and great environment

    Cons

    Working holidays and nights can be a struggle.

    Advice to Management

    Be present and lead by example


  11. Nice place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nordstrom

    Pros

    Well managed. Freedom to do well.

    Cons

    Retail can be stressful. The push to sell was high.



Showing 879 of 4,172 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.