Norfolk Southern Reviews

Updated March 24, 2015
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2.0
22 Reviews
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Norfolk Southern Chairman, CEO, and Director Wick Moorman IV
Wick Moorman IV
87 Ratings

22 Employee Reviews

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  1. Operations Supervisor Trainee/MW&S

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor Trainee in Macon, GA
    Current Employee - Operations Supervisor Trainee in Macon, GA

    I have been working at Norfolk Southern full-time (less than a year)

    Pros

    Decent Benefits and good for college graduates with no experience.

    Cons

    Poorly organized, micromanaged, long hours, and almost half of your monthly pay comes out in taxes and railroad retirement.

    Advice to ManagementAdvice

    It would benefit the OJT program if the trainee had only one or two trainers and was able to do the job without upper management interfering by adding more work and silly progress reports.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Comm and Signals Intern

    Former Intern - Comm and Signals
    Former Intern - Comm and Signals

    I worked at Norfolk Southern as an intern

    Pros

    Paid great, easy job. You can get away with not doing much, so if that is the type of job you are looking for definitely check this one out. Benefits are great and salary is great. A lot of ability to gain a lot of money quick.

    Cons

    Everyone talked about how much they hated the job and how they wanted to quit. I didn't like the environment because of the negative attitude. Wasn't kept busy.

    Advice to ManagementAdvice

    For interns make sure that they have something to do all the time. Make sure supervisors are keeping them busy. Make sure there is actual engineering opportunities for interns.

    No opinion of CEO
  3. train

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Railroad Conductor in Savannah, GA
    Current Employee - Railroad Conductor in Savannah, GA

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    none, the shifts are terrible.

    Cons

    shifts are terrible, pay is a joke.

    Advice to ManagementAdvice

    relax

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Altoona, PA
    Current Employee - Anonymous Employee in Altoona, PA

    I have been working at Norfolk Southern full-time (more than 3 years)

    Pros

    Compensation and benefits are good as to be expected by a major railroad company.

    Cons

    Working in operations is a terrible quality of life. Relocating to less that desirable locations, endless hours, terrible upper management that needs a serious rework. I have never been more disrespected in my life than I had when I started working in operations. Depending on where you are placed out of your initial training will define your career from there forward. Promotions are NEVER what you know, it is who you know and how long you have been with the company. Experience and knowledge mean nothing.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful

    Incompetent mid-upper management, but lots of interesting opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management Trainee
    Former Employee - Management Trainee

    I worked at Norfolk Southern

    Pros

    Pay is good for managers- start $60K out of college

    Cons

    Travel- always on the road
    Your experience depends on who your manager is. If you have an incompetent manager, it's not worth it
    You will be moved around a lot for no reason

    Advice to ManagementAdvice

    Think about why there is poor retention in new management. Actually try to solve it- don't just say "it's the railroad" or toss it up to the fact that its a 24/7 business operation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Does not value employees' personal lives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Supervisor
    Current Employee - Assistant Supervisor

    I have been working at Norfolk Southern full-time (less than a year)

    Pros

    Lots of room for upward mobility, primarily hire from within.

    Cons

    Communication is terrible on several levels. Job position is not what was described in interview. Expect you to devote entire life to company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 4 people found this helpful

    Stable industry/company on one hand with a stuffy & cut throat work environment on the other hand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern full-time

    Pros

    Stability, benefits including retirement pension, great wellness initiative including pedometer program where you can earn up to $500 extra dollars cash just by walking. A company with good intentions

    Cons

    However decent the intentions are, NS has failed to succeed in a culture shift, and I personally believe the retirement pension has a lot of unhappy people sticking around just to be able to retire. A lot of "position hopping" also occurs, which is good in the sense you have the opportunity to become a well rounded employee if you intend on being a lifer, but it also creates the scenario where poor performing employees who are toxic to their departments are able to climb the financial ladder by taking incremental pay bumps and their managers are happy to sign off on these to get the poor performing individuals out of their department, in this sense - poor performance/attitudes get rewarded. There is also an era of dry/lifeless impersonal workplace environment and a bit of a condescending detachment from some of the upper level executives, many of which don't have young children or families. Don't be surprised if you work here and don't form any close bonds with the people you spend 8 hours+ a day with. Not sure if this is a hard-nosed railroad mentality of "just do your work and go home, make friends later", or just the vibe in big corporate America in general. Maybe with some young fresh blood this negative energy will be replaced. Not much of a mentorship initiative to nurture development of young/new employees...

    Advice to ManagementAdvice

    This day in age where most households consist of two working parents - the mentality of "work first, family second" isn't very popular, and as long as there continues to be a lack of progressive thinking and an actual corporate policy (not just "it depends on your manager/fuzzy/gray line") to have flexible paid time off for family emergencies, birth of a child, sick spouse/child, options to work from home - without threats of losing your job or being demoted, there will continue to be unhappy employees looking elsewhere for a more family-friendly environment. NS focuses on being able to do more with less for efficiency and higher profit margins, but that leaves a lot of their employees spread thin with divorce rates high.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. The pay is good, but the work environment is terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clerical
    Current Employee - Clerical

    I have been working at Norfolk Southern full-time (more than 5 years)

    Pros

    Decent pay for the area I live in. Good retirement. Health and life insurance.

    Cons

    Hard to advance. In order to ease into management at the clerical level you need to be a female. Company sees record profits but raises our out of pocket health insurance every year. Hours are terrible. They treat all employees like they are instantly replaceable and are lucky to even be there. Job morale is extremely low, very few people enjoy their work.

    Advice to ManagementAdvice

    Stop preaching the ADI and start enforcing it. Supervisors treat employees like we are expendable and they will hire two more to take our places. When every year our insurance goes up and the upper level management are getting multi-million dollar bonuses there is a problem within the company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful

    Use to be great but getting worse by the year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - One Thats Rumored to BE Contracted Out in Elkhart, IN
    Current Employee - One Thats Rumored to BE Contracted Out in Elkhart, IN

    I have been working at Norfolk Southern (more than 10 years)

    Pros

    Descent benefits until healthcare started going south. Decent pay until taxes went thru the roof.

    Cons

    Deductibles on any hospital visits are way high. Of course someone has to pay for everyone thats getting free healthcare now. Norfolk Southern loves there contractors and would love to get rid of all there employees and just contract all the work out so as a worker you never really know how long your going to have a job. Morale is usually very low among employees because of the constant worries of contractors coming in also.

    Advice to ManagementAdvice

    Quit trying to contract everyones jobs out and take care of the employees you have already. Workers that have been out there for 15 -40 years working injury free and helping you be the safest railroad in the country and then you just want to stick it to them and bring in a contractor to do there job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful

    Trainmaster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Norfolk Southern

    Pros

    Great pay and benefits. Work inside and out.

    Cons

    Long hours. Work nights and weekends and holidays. Quality of life sucks. Anything and everything is your fault.

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