Norfolk Southern

  www.nscorp.com
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Norfolk Southern Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 95 reviews

87% Approve of the CEO

Norfolk Southern Chairman, CEO, and Director Wick Moorman IV

Wick Moorman IV

(61 ratings)

65% of employees recommend this company to a friend

Review Highlights

Pros
  • pay and benefits, if you brown nose management will leave you alone(in 8 reviews)

  • Great pay, solid support, unlimited ability to progress your career if you work hard(in 8 reviews)


Cons
  • Work life balance is horrendous(in 6 reviews)

  • They expect you to bleed railroad 24/7(in 8 reviews)

13 Employee Reviews Back to all reviews
Relevance Date Rating
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    2 people found this helpful  

    Trainmaster

    Anonymous Employee (Current Employee)

    ProsGreat pay and benefits. Work inside and out.

    ConsLong hours. Work nights and weekends and holidays. Quality of life sucks. Anything and everything is your fault.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Nepotism Southern

    Anonymous Employee (Former Employee) Norfolk, VA

    ProsFascinating industry; good retirement benefits; credible efforts to ensure employees understand the business, regardless of their function.

    ConsIt's all about whom you know. Thoroughly unqualified people in leadership roles -- not only do they lack functional expertise, but they get away with behaving in ways that run completely counter to the values that NS supposedly holds dear. (HR is probably the worst offender in this space, believe it or not.) Abrasiveness, finger-pointing, lack of perspective regarding work-life balance and how anyone could possibly want to spend time with their families are the norm. If you're a CYA expert with friends in the right places, this is the company for you.

    Advice to Senior ManagementDon't use HR as a dumping ground for members of the good ol' boys club who are looking for a place to land. Try to remember that screaming, naked hostility and lack of work-life balance rarely bring out the best in people.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    It is a really hard place to work.

    Anonymous Employee (Current Employee)

    ProsGreat pay compared to others

    ConsLong hours and bad management

    Advice to Senior ManagementAdjust to today's culture. Be concerned about your employees home life.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Great pay, great benefits but thats it!

    Customer Service Management Trainee (Current Employee) Atlanta, GA

    ProsGreat pay, great benefits, great pay, excellent chances for advancement (ONLY IF you have family that has retired, you have godparents/family friends pulling for you, or if you're a great brown noser)

    ConsMentioned at the end of pros, no work-life balance (they expect for you to live and die for the railroad), generally monotonous work (in the service management group). Most people are miserable because they HAVE to stay to support their families (that great pay takes control). The micromanagement is INSANE (you have so many managers that they must be bored). People in management are there because of who their married to, who their father or grandfather was, and who their godparents or friends parents are. Hate to mention this, but there is also slight racism. Google the lawsuits.

    Advice to Senior ManagementI know you're trying to justify your positions by micromanaging, but stop. Why exactly do I need to report to 4 managers? Your lack of actual management skills, boring monotonous work and lack of a fair chance at advancement is driving the younger generation away.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    CYO

    Anonymous Employee (Former Employee)

    ProsMost of the clerks are nice

    ConsThey work you to death. No one appreciates your contributions. They promote the wrong people

    Advice to Senior ManagementGet rid of the Director

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    IT Department: Toxic-Culture + Under-Performers = Lack of Quality and Innovation

    Senior Developer (Former Employee) Atlanta, GA

    ProsFortune 500 company with reasonable budgets for capital investments. Relatively stable company which is not as affected by economic downturns.

    ConsThere is a toxic culture of dishonesty, hypocrisy, sketchy agreements, lack of accountability and negative politics throughout the IT Leadership. Promotions are tenure-based -- not merit based. Performers are punished rather than rewarded.

    This environment attracts under-performers looking for an easy pension. Management is unwilling/unable to compensate top level talent with competitive salary ranges. Skilled IT-resources move on to better organizations while under-performers stay until retirement resulting in a perpetual "brain drain".

    As an organization, there is no desire to be anywhere but the middle or rear of the "pack" in regards to IT capabilities. Until a major cultural change occurs, this company's IT Department will always be an industry-lagger rather than industry-leader.

    Advice to Senior ManagementChange the culture. (start with Forbes article: "The Key to Changing Organizational Culture")

    Attract, reward and retain top-talent. (start with Dice article: "30 Ways to Attract or Repel the Very Best Employees in Tech")

    The rest will happen naturally...

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Non family friendly completely money focused

    Locomotive Engineer (Current Employee) Roanoke, VA

    ProsHealth Insurance was good for the first few years when we had no co pay, then we started paying 300+ a month for it. Descent pay check ,

    ConsWorked on call 24 hours a day 7 days a week, all weekends and holiday's, with no extra pay for working holiday. No time at all for family, they called you back to work after 10 hours rest, and you spent from 36 to 40 hours gone at a time. 120+ days a year in a hotel room. No where near enough pay for every thing you sacrifice. They always find a way to beat you out of your bonus's and you never got a pat on the back for working your hind end off. Always hiding in the bushes trying to catch you breaking a rule. Management at the local level was terrible. Twelve years of this and I called it quits!

    Advice to Senior ManagementGive a fellow a Pat on the back once in a while, all we ever get is the negative. The only time you see a Supervisor was to tell you how you needed to do more and do better. Hire people in management that have a clue, the college grads you hire right out of college know nothing about the railroad, and they are suppose to be able to help you and 99% of the time I had forgotten more than they even knew about railroading!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    If you want no personal life, work for the railroad

    Railroad Conductor (Former Employee) Bellevue, OH

    ProsDecent pay, Job is very simple overall

    ConsOn Call 24/7 365, Common sense not prevalent in management circles

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Ridiculously Abusive Culture

    Trainmaster/Chief Dispatcher (Former Employee) McDonough, GA

    ProsPay is relatively well.
    Mobility due to large number of employees retiring.
    Unlimited potential if you're willing to set aside your private life and dignity.

    ConsYou will work 24hrs/day with no sick, personal, or other time off.
    Vacation policy is terrible, considering you work 24/7. Operations employees get the same amount of off time as staff employees who work 40hr work weeks.
    Management has old school mentality that doesn't value employees.
    Education is worthless. NS relies on a large number of uneducated people who "can't" readily find comparable salaries.
    Relocations to unfavorable locations.

    Advice to Senior ManagementGet rid of Division Superintendents that are stifling innovation and running away educated supervisors who are not willing to put up with the abusive culture.
    Culture change is nice, but you will never get buy in from rank and file until the bad actors are gone. People will not suddenly start trusting officers with a history of unsavory conduct.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Who you know

    Supervisor Revenue Accounting (Former Employee) Atlanta, GA

    ProsStable industry. Didn't worry about losing job during recession.

    ConsCEO stated that "legacy" employees get consideration - meaning, if your daddy works for the company you will get promoted. Good luck if you don't have a relative pulling strings for you.

    Does not value quality education, would prefer to promote people that could not get paid the same at other companies due to lack of higher education.

    Advice to Senior ManagementDon't allow relatives of management to work for the company

    No, I would not recommend this company to a friend

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