Northeast Utilities Reviews

Updated August 19, 2014
Updated August 19, 2014
75 Reviews

2.2
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Northeast Utilities CEO Thomas J. May
Thomas J. May
37 Ratings

Review Highlights

Pros
  • Used to have flex hours for work/life balance (in 5 reviews)

  • Used to be a good company to work for but since the merger everything is going down hill (in 4 reviews)


Cons
  • All of Northeast Utilities has been turned upside down since the merger with NSTAR (in 4 reviews)

  • They are constantly downsizing based on current upper management strategy (in 5 reviews)

More Highlights

10 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northeast Utilities full-time for more than 5 years

    Pros

    mostly friendly and helpful co-workers,

    Cons

    they don't care about employees and salary is not the best.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good pay, lousy atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scheduler  in  Meriden, CT
    Current Employee - Scheduler in Meriden, CT

    I have been working at Northeast Utilities full-time for more than 10 years

    Pros

    Pay is competitive, benefits are better than average but being reduced.

    Cons

    There is no trust between union and management. Company seems to prefer to hire from outside instead of promoting from within. Training and advancement opportunities are spotty at best. Senior management is more interested in their multi million dollar stock options than the good of the company.

    Advice to ManagementAdvice

    Take fewer stock options and put that money into operations and employee development.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    purged IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Applications Systems Developer  in  Berlin, CT
    Former Employee - Business Applications Systems Developer in Berlin, CT

    I worked at Northeast Utilities full-time for more than 10 years

    Pros

    Most of the people are just plain nice. A lot have worked together for many years, and there can at times be an almost family atmosphere.

    Cons

    NU (A utility holding company) merged with NSTAR (A utility) a couple of years ago. A holding company and a utility are not the same thing, and have different business models. The new upper management (NSTAR folks) decided to spurn the tried and true shared-service model and outsource all IT to India. The result is layoffs and chaos.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Merger destroyed corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Applications Systems Developer II  in  Berlin, CT
    Former Employee - Business Applications Systems Developer II in Berlin, CT

    I worked at Northeast Utilities full-time for more than 3 years

    Pros

    It's a stable industry, and there is some pay for on-call duty. Depending on the job there is also some opportunity for travel to satellite campuses.

    Cons

    The merger with N-Star sent the company into what felt like a death spiral. N-Star's philosophy is to use contractors for everything, so as soon as the company's promise to not lay off employees for a year after the merger has expired more than half of the company's employees were laid off.

    Advice to ManagementAdvice

    Try to encourage professional growth in employees and try to find some wiggle room in the official guidelines.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Firm constantly misrepresents info to the public and to regulators

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Won't Provide Info  in  Hartford, CT
    Former Employee - Won't Provide Info in Hartford, CT

    I worked at Northeast Utilities full-time for more than 8 years

    Pros

    Current management not to be trusted as it used to be before May came along!

    Cons

    New hires are coming in by the dozens with little or no training expecting existing employees to supply all the guidance. Sense of belonging to a team no longer exists. Top executives are being paid bizarre salaries for sitting around at the top of the food chain. I was there for ten years and I couldn't depart fast enough after Tom May showed up!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Disappointing Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Manchester, NH
    Former Employee - Customer Service Representative in Manchester, NH

    I worked at Northeast Utilities as a contractor for less than a year

    Pros

    Nice work environment. Great potential. Good pay and benefits.

    Cons

    Micromanagement. Long hours, work/life balance.

    Advice to ManagementAdvice

    No need to micromanagement.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Don't do it right, just do what mgmt wants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Engineer  in  Berlin, CT
    Current Employee - IT Systems Engineer in Berlin, CT

    I have been working at Northeast Utilities full-time for more than 10 years

    Pros

    Adequate compensation
    Still has a pension.

    Cons

    CIO is sending IT talent packing.
    Emphasis on COA not quality.
    IT takes risks by not properly maintaining business critical hardware. Worker bees know how to do it right but management will not fund the work to do it "right".

    Advice to ManagementAdvice

    Include business clients in IT sourcing decisions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Don' Trust Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time for more than 10 years

    Pros

    Good benefits package. Insurance as good as anyone's, generous vacation and sick time Salaries and bonuses good

    Cons

    Don't trust management. I left before the merger, but what people are reporting sounds about right. They continually lie to the regulators and sweep issues under the rug.

    Advice to ManagementAdvice

    Clean up your act and maybe take an interest in your employees and your customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    NU is no longer the place it once was to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Level  in  Berlin, CT
    Former Employee - Senior Level in Berlin, CT

    I worked at Northeast Utilities

    Pros

    The salary and benefits are competitve.

    Cons

    1) Very weak middle management in many departments. 2) the morale is generally low and getting worse, it's a regulated company, and regulations brings many headaches, 3) NU is not a progressive company, and 4) management and HR tends to make up policy as they go along and vary interpretations according to the individual and situation.

    Advice to ManagementAdvice

    1) get rid of behavorial interviewing, which has put the wrong people in many positions who are good at BSing but lack leadership and other important skills, and 2) cut senior management (director and above) - the company is more top heavy than ever!

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    In flux due to merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time for more than 3 years

    Pros

    Vast amount of long-term employees with great expertise and loyalty.

    Cons

    This company has competing goals, low morale and several quiet layoffs. In addition, due to public scrutiny over response to storm outages, the CEO was forced to resign.

    Advice to ManagementAdvice

    Clarify goals, make it clear how individual contributions help reach those goals and communicate much more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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