Northeast Utilities Reviews

Updated February 28, 2015
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Northeast Utilities CEO Thomas J. May
Thomas J. May
9 Ratings

15 Employee Reviews

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  1. Helpful (1)

    Don't expect to feel valued...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shared Services
    Current Employee - Shared Services

    I have been working at Northeast Utilities full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Focus on customer is really improving. Availability of benefits including 401k. Stock is doing very well. On site fitness center depending on which office you're in.

    Cons

    Old fashioned command and control leadership. As long as you just do as your assigned and don't expect to be able to provide input or change anything, you'll be fine. Minimal opportunity for advancement unless you are from Boston.

    Advice to Management

    Practice the values you preach... Employees just want to feel part of the team... Not like pawns.

  2. Helpful (4)

    Going Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Manchester, NH
    Current Employee - Anonymous Employee in Manchester, NH

    I have been working at Northeast Utilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The "rank and file" employees and low level managers are good, hardworking, likeable people. The work itself is interesting and engaging. The utility industry as a whole is stable. Pay/benefits are adequate.

    Cons

    Since the merger with NSTAR, there have been many changes, most for the negative. The new leadership is only interested in increasing the stock value (which admittedly they have done successfully). Employee morale is very low as decisions are no longer communicated publicly which causes the rumor mill to run abound with talk of layoffs, early retirement packages, facility closures, etc. Decision-making has been taken out of the hands of local management and is now solely with the ivory tower executives. Although the work is engaging, most groups do not have the resources necessary to perform all that they are being asked to do, and upper management does not care to hear it. Don't even bother trying to get approval for a new full time employee. Work that should be done internally is contracted out, stunting the development of new employees. And of course there's "storm duty", where employees are asked to drive in unsafe conditions to work for no pay. Prior to the merger with NSTAR, employees were paid for storm duty. Storm duty involves travel to an area work center which is usually disorganized to the point where nobody has a clue what is going on and who is doing what. If the public could see how this company is run during major storm/outage situations they would likely be as upset as the employees.

    Advice to Management

    Trust the local management for decision making. Don't just communicate decisions being made, talk about the reasoning behind these decisions. At least pretend to care about employee morale and satisfaction. Figure out how to run storm/outage operations in a logical manner that is fair for all employees.

  3. Helpful (2)

    Great coworkers - Weak + Uncaring Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits were good, pay scale at average

    Cons

    No accomodations or compensation for overtime for salaried employees having to work excessive work hours. 50 or more not unheard of. Leadership is weak. Mantra is "work the work, not the hours". No consideration for anyone being overloaded, if it takes more than a 40 hour week, OT without pay is expected.

    Advice to Management

    Become more aware of the 'yes' men middle management practices. Causes tremendous pressure and dissatisfaction for the real doers.

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  5. Helpful (3)

    It was a great a place to work at... but all that changed significantly with the merger!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Worker in Windsor, CT
    Former Employee - IT Worker in Windsor, CT

    I worked at Northeast Utilities full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Although limited to the fact there was little people turnover, there was some opportunity to learn and move around within the company. The overall compensation package offered were very competitive with the industry.

    Cons

    Basically, the merger with N-Star was nicknamed the "Death-Star"! The culture got thrown out the window and leadership used the merger as an opportunity to outsource and let people go... very sad for people that spent a good part of their lives there.

    Advice to Management

    Advice - hurry up and retire! Current leadership = No leadership - Only interested in the mighty $$$$.

  6. Helpful (1)

    Contract work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northeast Utilities

    Pros

    Pay was decent. The office was comfortable.

    Cons

    Full timers are cliquey. They are the insiders. Everybody else is an outsider and they make sure you know it.

  7. Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northeast Utilities full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    mostly friendly and helpful co-workers,

    Cons

    they don't care about employees and salary is not the best.

  8. Good pay, lousy atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scheduler in Meriden, CT
    Current Employee - Scheduler in Meriden, CT

    I have been working at Northeast Utilities full-time (more than 10 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay is competitive, benefits are better than average but being reduced.

    Cons

    There is no trust between union and management. Company seems to prefer to hire from outside instead of promoting from within. Training and advancement opportunities are spotty at best. Senior management is more interested in their multi million dollar stock options than the good of the company.

    Advice to Management

    Take fewer stock options and put that money into operations and employee development.

  9. purged IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Applications Systems Developer in Berlin, CT
    Former Employee - Business Applications Systems Developer in Berlin, CT

    I worked at Northeast Utilities full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Most of the people are just plain nice. A lot have worked together for many years, and there can at times be an almost family atmosphere.

    Cons

    NU (A utility holding company) merged with NSTAR (A utility) a couple of years ago. A holding company and a utility are not the same thing, and have different business models. The new upper management (NSTAR folks) decided to spurn the tried and true shared-service model and outsource all IT to India. The result is layoffs and chaos.

  10. Helpful (1)

    Merger destroyed corporate culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Applications Systems Developer II in Berlin, CT
    Former Employee - Business Applications Systems Developer II in Berlin, CT

    I worked at Northeast Utilities full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a stable industry, and there is some pay for on-call duty. Depending on the job there is also some opportunity for travel to satellite campuses.

    Cons

    The merger with N-Star sent the company into what felt like a death spiral. N-Star's philosophy is to use contractors for everything, so as soon as the company's promise to not lay off employees for a year after the merger has expired more than half of the company's employees were laid off.

    Advice to Management

    Try to encourage professional growth in employees and try to find some wiggle room in the official guidelines.

  11. Firm constantly misrepresents info to the public and to regulators

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Won't Provide Info in Hartford, CT
    Former Employee - Won't Provide Info in Hartford, CT

    I worked at Northeast Utilities full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Current management not to be trusted as it used to be before May came along!

    Cons

    New hires are coming in by the dozens with little or no training expecting existing employees to supply all the guidance. Sense of belonging to a team no longer exists. Top executives are being paid bizarre salaries for sitting around at the top of the food chain. I was there for ten years and I couldn't depart fast enough after Tom May showed up!

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