Northern Arizona University
3.6 of 5 45 reviews
www.nau.edu Flagstaff, AZ 1000 to 5000 Employees

Northern Arizona University Reviews

Updated Feb 21, 2014

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3.6 44 reviews

                             

57% Approve of the CEO

Northern Arizona University President John D. Haeger

John D. Haeger

(28 ratings)

71% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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Students have become "customers" and it's not a good thing

Anonymous Employee (Former Employee)

I worked at Northern Arizona University full-time for more than 10 years

ProsNAU has the best benefits in town and the pay ranks high too (for staff). There are also lots of opportunities for advancement.

ConsMost staff are in "student services" type work. At one time that was a fulfilling role. But as costs to attend have gone up there is a growing concept of students as "customers." Education is not a retail environment, but students and parents are coming to feel a sense of entitlement and feel less and less that education has to be earned. While most are good kids, they are increasingly prone to be demanding to the point of disrespectful and fail to problem solve (opting instead to try to make employees take care of things for them). I loved working at NAU when I first started, I was disgusted with it and higher education generally by the time I left. There is also a growing mentality that its "cool" and even expected for employees to work well more than a 40 hours work week. It's not healthy for the employees and especially not for their families. Work-life balance at NAU is very poor.

Advice to Senior ManagementThese issues are common to higher education, but that is no reason to settle for lowest common denominator. Expect more from students: the real world won't let them get away with this, and don't send them the message that it's OK to look down on the staff. Helping and serving are two different things.

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Disappointing, and ultimately a heartbreak of an experience.

Anonymous Employee (Former Employee)
Flagstaff, AZ

I worked at Northern Arizona University full-time for more than 3 years

ProsIf you live in Flagstaff then it's better than waiting... at least at most places.

ConsNot a place to grow unless you happen to do be a Caucasian anglo-saxon male.

Advice to Senior ManagementPlease move on to other universities.

No, I would not recommend this company to a friend

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good and bad

Systems Software Engineer, Senior (Current Employee)
Flagstaff, AZ

I have been working at Northern Arizona University full-time for more than 3 years

ProsLots of good, friendly people that are very nice to work with

ConsExtreme amounts of bad politics, specially at the director level, who's in and who's out of favor! Have to be very careful with back stabbing. It seems most people are nice but directos keep their attack dogs on a leash until they are ready to let them go. No process in some teams, chaotic, putting out fires all the time, management skill is non-existent at the mid-manager level, no planning, no process, no clear attainable goals, no tracking, etc.

Advice to Senior Managementget rid of the ass holes, you know who they are, they just make the place toxic and no fun.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great students and secretarial staff, bickering faculty

Associate Professor (Current Employee)
Flagstaff, AZ

I have been working at Northern Arizona University full-time for more than 8 years

ProsBeautiful location, great students. Flagstaff is a great city to live in.

Consinternal politics are terrible. Bickering faculty and callous senior management

Advice to Senior Managementget your house in order

No, I would not recommend this company to a friend

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Morale at institution is low, and human resource policies are oppressive. They get away with murder because they are ed

Policy Analyst (Former Employee)
Flagstaff, AZ

I worked at Northern Arizona University

ProsFlagstaff is beautiful, and it is wonderful tob live at 7,000 feet elevation. The campus is beautiful, but small and surrounded by two different cemetaries.

ConsNorthern Arizona University is one of only three big employers in the small town of approximately 50,000 to 60,000 people (counting students). It is a Small Town, and after a year you have done everything and met everyone. Management hires for only one year at a time. So if they don't like you, and you don't put in 60 hours a week but get paid for 40 hours a week, they will not rehire you each year. It is hard to purchase a house with this job instability.

Advice to Senior ManagementGet rid of the one year employment contracts. They are oppresive. Treat your employees with more respect and appreciation. Allow work hour flexibilty

No, I would not recommend this company to a friend

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This job is terrible

Research Assistant (Former Employee)
Flagstaff, AZ

I worked at Northern Arizona University

ProsI was able to make my own schedule, there was a coffee shop in my building, and my co-workers were friendly.

ConsThey had unrealistic expectations of how much time a person is capable of working and there was a general lack of funding to maintain equipment.

Advice to Senior ManagementThey need to invest the time and money in good products/ construction up front and avoid all the maintenance issues that disrupt work.

No, I would not recommend this company to a friend

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Wonderful benefits, low pay.

Program Coordinator (Current Employee)
Flagstaff, AZ

I have been working at Northern Arizona University

ProsFantastic employment benefits, beautiful campus.

ConsPay is not competitive and housing is expensive in Flagstaff.

Advice to Senior ManagementBring salaries up to match peer institutions.

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Low paying, disrespectful supervisor, everyone accepted whether they are ready or not.

Classified Staff (Current Employee)

I have been working at Northern Arizona University

Prosoffer health insurance and other benefits but with no pay raises
scenic area to live and work in though very expensive rent and groceries

Consvery low pay except at the top
class system with little respect
over paid top administrators with exceessive number of administrators for this size university
everyone is admitted, grades are inflated
NO pay increases for years yet many buildings are going up.

Advice to Senior ManagementCheck out what's going on outside of your gilded hallways.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Northern Arizona University reviews and ratings — including employee satisfaction and approval rating for Northern Arizona University CEO John D. Haeger. All 8 reviews posted anonymously by Northern Arizona University employees.