Northern Arizona University Reviews

Updated June 21, 2015
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Northern Arizona University President Rita Hartung Cheng
Rita Hartung Cheng
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Pros
  • Work environment is generally less stressful and with a more relaxed atmosphere than many corporate jobs (in 6 reviews)

  • The general work environment is laid back and as long as you do your job, there is little to worry about (in 5 reviews)

Cons
  • The cost of living in Flagstaff is very high, and our salaries are on the low end of national averages (in 6 reviews)

  • Low pay in a region that has a very high cost of living (in 3 reviews)

More Pros and Cons

10 Employee Reviews

Sort: Popular Rating Date
  1. RLSS Team Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northern Arizona University part-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Easy minimum wage job that works with your schedule as a student. Low stress as long as you are capable of getting along with fellow employees.

    Cons

    No incentive to work harder at all. You will never get a raise unless state min wage increase.

    Advice to Management

    Solve the problem when it comes to you instead of just making sure your not blamed if something goes wrong.


  2. Don't respect student employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Bus Driver in Flagstaff, AZ
    Current Employee - Student Bus Driver in Flagstaff, AZ

    I have been working at Northern Arizona University part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible around school schedule for students

    Cons

    No opportunity to grow, poor pay (about $4/hr below national average) management is lazy and doesnt lead by example

    Advice to Management

    if you want your employees to work hard you should probably work hard yourself.


  3. Helpful (1)

    Students have become "customers" and it's not a good thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Northern Arizona University full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    NAU has the best benefits in town and the pay ranks high too (for staff). There are also lots of opportunities for advancement.

    Cons

    Most staff are in "student services" type work. At one time that was a fulfilling role. But as costs to attend have gone up there is a growing concept of students as "customers." Education is not a retail environment, but students and parents are coming to feel a sense of entitlement and feel less and less that education has to be earned. While most are good kids, they are increasingly prone to be demanding to the point of disrespectful and fail to problem solve (opting instead to try to make employees take care of things for them). I loved working at NAU when I first started, I was disgusted with it and higher education generally by the time I left. There is also a growing mentality that its "cool" and even expected for employees to work well more than a 40 hours work week. It's not healthy for the employees and especially not for their families. Work-life balance at NAU is very poor.

    Advice to Management

    These issues are common to higher education, but that is no reason to settle for lowest common denominator. Expect more from students: the real world won't let them get away with this, and don't send them the message that it's OK to look down on the staff. Helping and serving are two different things.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Disappointing, and ultimately a heartbreak of an experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Flagstaff, AZ
    Former Employee - Anonymous Employee in Flagstaff, AZ

    I worked at Northern Arizona University full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you live in Flagstaff then it's better than waiting... at least at most places.

    Cons

    Not a place to grow unless you happen to do be a Caucasian anglo-saxon male.

    Advice to Management

    Please move on to other universities.


  6. Helpful (1)

    good and bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Software Engineer, Senior in Flagstaff, AZ
    Current Employee - Systems Software Engineer, Senior in Flagstaff, AZ

    I have been working at Northern Arizona University full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of good, friendly people that are very nice to work with

    Cons

    Extreme amounts of bad politics, specially at the director level, who's in and who's out of favor! Have to be very careful with back stabbing. It seems most people are nice but directos keep their attack dogs on a leash until they are ready to let them go. No process in some teams, chaotic, putting out fires all the time, management skill is non-existent at the mid-manager level, no planning, no process, no clear attainable goals, no tracking, etc.

    Advice to Management

    get rid of the ass holes, you know who they are, they just make the place toxic and no fun.


  7. Great students and secretarial staff, bickering faculty

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Professor in Flagstaff, AZ
    Current Employee - Associate Professor in Flagstaff, AZ

    I have been working at Northern Arizona University full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Beautiful location, great students. Flagstaff is a great city to live in.

    Cons

    internal politics are terrible. Bickering faculty and callous senior management

    Advice to Management

    get your house in order


  8. Morale at institution is low, and human resource policies are oppressive. They get away with murder because they are ed

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Policy Analyst in Flagstaff, AZ
    Former Employee - Policy Analyst in Flagstaff, AZ

    I worked at Northern Arizona University

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Flagstaff is beautiful, and it is wonderful tob live at 7,000 feet elevation. The campus is beautiful, but small and surrounded by two different cemetaries.

    Cons

    Northern Arizona University is one of only three big employers in the small town of approximately 50,000 to 60,000 people (counting students). It is a Small Town, and after a year you have done everything and met everyone. Management hires for only one year at a time. So if they don't like you, and you don't put in 60 hours a week but get paid for 40 hours a week, they will not rehire you each year. It is hard to purchase a house with this job instability.

    Advice to Management

    Get rid of the one year employment contracts. They are oppresive. Treat your employees with more respect and appreciation. Allow work hour flexibilty


  9. This job is terrible

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Assistant in Flagstaff, AZ
    Former Employee - Research Assistant in Flagstaff, AZ

    I worked at Northern Arizona University

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was able to make my own schedule, there was a coffee shop in my building, and my co-workers were friendly.

    Cons

    They had unrealistic expectations of how much time a person is capable of working and there was a general lack of funding to maintain equipment.

    Advice to Management

    They need to invest the time and money in good products/ construction up front and avoid all the maintenance issues that disrupt work.


  10. Helpful (1)

    Wonderful benefits, low pay.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Coordinator in Flagstaff, AZ
    Current Employee - Program Coordinator in Flagstaff, AZ

    I have been working at Northern Arizona University

    No opinion of CEO
    No opinion of CEO

    Pros

    Fantastic employment benefits, beautiful campus.

    Cons

    Pay is not competitive and housing is expensive in Flagstaff.

    Advice to Management

    Bring salaries up to match peer institutions.


  11. Low paying, disrespectful supervisor, everyone accepted whether they are ready or not.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Classified Staff
    Current Employee - Classified Staff

    I have been working at Northern Arizona University

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    offer health insurance and other benefits but with no pay raises
    scenic area to live and work in though very expensive rent and groceries

    Cons

    very low pay except at the top
    class system with little respect
    over paid top administrators with exceessive number of administrators for this size university
    everyone is admitted, grades are inflated
    NO pay increases for years yet many buildings are going up.

    Advice to Management

    Check out what's going on outside of your gilded hallways.



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