Northwest Airlines Reviews

Updated April 24, 2015
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
2 Ratings

Pros
  • Great work culture, Good work-life balance, Open-door policy, Easy to approach Senior Management, Great perks- travel benefits (in 14 reviews)

  • I trained our own employees on Customer Service,how to operate new computer devices,scanners etc (in 3 reviews)

Cons
  • Low pay, so when you do get a chance to travel you can rack up credit card debt (in 4 reviews)

  • union was a requirement I would rather have avoided (in 8 reviews)

More Pros and Cons

14 Employee Reviews

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  1. Lead Aircraft Inspector

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN
    Former Employee - General Inspector/A&P Mechanic in Bloomington, MN

    I worked at Northwest Airlines full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    NWA was a great company with great benefits , best training on earth, I flew all over the world, both with my wonderful wife, And for needs of service. Lots of fun and made some good money, I also got a small retirement after 21 years.

    Cons

    This company hated its employees with a passion, promoted poor performers to management jobs we did not even need. The mechanics, inspectors, cleaners, flight attendents, and pilots we're great for the most part. we had a saying mess up move up. In the name of greed and hate for very well trained highly skilled union workers , they destroyed the last great airline fired the loyal employe=s, put one group agonist the other , tore down the building and sold the extremely expensive equipment for penning on the dollar. Then gave the jobs to untrained people .Really a shame.

    Advice to Management

    Nothing can be said tis over only union scab still work in maintenance, many of my pilots friends tell me they hate working at Delta, thy just want a retirement, I am lucky I did get to retire , I still work all over the world on Airplanes.


  2. Disparate Treatment with Archaic Beliefs~ Alive and Well at Delta Airlines

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant
    Former Employee - Flight Attendant

    I worked at Northwest Airlines full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Decent pay
    World wide route system
    Sharp uniforms
    Diverse workforce
    Several domociles

    Cons

    This is a company that has a 70's mentality bred into their corporate culture. They do not treat employees equally, play favortism, hate unions and those who support unions, pit one employee group against another....

    Advice to Management

    Grow the hell up


  3. Helpful (1)

    OK to work for. Nothing special

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Field Engineer in Minneapolis, MN
    Former Contractor - Field Engineer in Minneapolis, MN

    I worked at Northwest Airlines as a contractor (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    If you get in as an employee benefits are pretty decent.

    Cons

    If you are a contractor there is absolutely no hope for you depending on the employer you go in with. Difficult to get into NWA as they like to keep most of their contractors as contractors, not convert them to employees.


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  5. Worked at NWA 18 years

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Eagan, MN
    Former Employee - Business Analyst in Eagan, MN

    I worked at Northwest Airlines

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Interesting business domain
    Coworkers very nice, cooperative
    Smart people in the IT group I worked in

    Cons

    Financially unstable industry
    IT management largely incompetent
    Wastes a lot of money on offshoring, gets poor results

    Advice to Management

    You get what you pay for.


  6. A negative work environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Minneapolis, MN
    Current Employee - Customer Service Agent in Minneapolis, MN

    I have been working at Northwest Airlines

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some flexibility for trading your work hours or days off. There are flight benefits however it is becoming increasingly difficult to use them. They sometimes offer "convenience leaves of absence" where employees can take anywhere from one day to six months off without pay , sometimes getting to keep medical benefits and travel benefits.

    Cons

    There always seems to be negative morale, because the company always seems to be in a crisis requiring pay cuts, concessions or layoffs. Many positions require membership to a union even if you prefer to to be a member. They sometimes have forced overtime where you have to stay up to four hours more on your shift. It is very difficult to get holidays off.

    Advice to Management

    Treat all employees the way you want the external customer treated.


  7. Promotions go to very unimpressive game players.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI

    I have been working at Northwest Airlines

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    A flexible work schedule allows for choices with regards to family.

    Cons

    Depending on your position you are either the bug or the windshield. Generally neither is great but the windshield goes on without much change. Interesting how employees within the same company have totally different experiences. I am not only "Just a number" but even less. I KNOW that I give more than 90% of the work force. There is no way to get respect or recognition. Those who do, have generally found a way to get what they don't deserve. Almost 30 years and it means nothing and those rewarded played somebody.

    Advice to Management

    You show no signs of wanting the truth.


  8. Northwest doesn't care about good employee relations.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Minneapolis, MN
    Current Employee - Flight Attendant in Minneapolis, MN

    I have been working at Northwest Airlines

    Disapproves of CEO
    Disapproves of CEO

    Pros

    For Days off, health insurance.

    Cons

    Management is cut throat, not worried about employee moral.

    Advice to Management

    They would be surprised at how much better their employees would perform w/basics like respect, acknowledgement and better quality of life issues


  9. I'm looking forward to being screwed by Delta--tired of NWA

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Northwest Airlines

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Travel benefits, health benefits, ability to make a part-time job pay as a full-time job, ability to work in my hometown, ability to work around my schedule, able to work as a union employee, ability to work domestic or international flights.

    Cons

    Management--some of the worst in the industry. Good 'ole boy management rotating between all airlines. Inability to see the problems that might bite you in the ass. Inability to see the forest for the trees(can't go hunting for dollars when you are on the ground looking for pennies). Headquarted in the "frozen trundra".

    Advice to Management

    Get the hell out --so someone else could give it a try


  10. Manage your perception... because its in the gutter.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Eagan, MN
    Former Employee - Analyst in Eagan, MN

    I worked at Northwest Airlines

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Travel Benefits. I traveled the world in the 2 years that I was there... many times in first class! Working for an airline allows you to see and maintain friends across the globe. I was able to travel home to see family whenever I wanted free of charge. I met some great people at NWA. The company was heading into chapter 11 right around the time I was hired so there was a huge influx of new hires so making friends in an unfamiliar city was a breeze. I gained valuable experience during my time at NWA and I'm thankful for it.

    Cons

    The executive view towards management and labor relations is the the textbook definition of what not to do. Granted, the labor unions demands and expectations have been (in my opinion) unrealistic and unproductive. Senior leaders need to reflect on how to better manage perception and manage expectations. Also, NWA recruits from top 10 colleges and universities but has no system to develop talent and retain their best employees. Basically your left to fend for yourself play politics and maneuver. In closing everyone I worked with was professional and really nice. I am thankful for NWA because they gave me a decent springboard to start my career and is the reason I am happily employed at another company.

    O yeah its freezing in Minneapolis.

    Advice to Management

    Work on communication!


  11. NWA should have been the surviving airline.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Northwest Airlines

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The opportunity to travel around the world at little to no cost, until you arrive. That has always been the only motivating factor in working for Northwest Airlines. The airline has lied to its employees over and over and mistreated them for years and has now reached the pinnacle of mistreatment in the lies that have been told. "The best people for the best teams" was how this merger began, but that is not how it's ending. It's all political in who's butt you are willing to kiss. It used to be the "hometown airline" but since it isn't any longer it's hard to find anything positive. The state of MN should have put up a bigger fight against the merger.

    Cons

    Treatment and growth potential; the fact that it is no longer the "hometown" airline in MSP is horrible. NWA should have been the surviving airline, not Delta and it could have been. NWA is the airline with cash available - Delta has none - NWA easily could have taken over Delta, but the CEO wanted the easy way out. The employees and the state of MN have been lied to about how many jobs and opportunities would remain in MSP and now any jobs that make it through the cuts are still going to have to relocate to ATL, and most with a cut in pay, it's a crime.

    Advice to Management

    Speechless



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