Northwest Airlines Reviews

Updated March 30, 2015
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3.0
13 Reviews
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Northwest Airlines President and CEO Ed Bastian
Ed Bastian
3 Ratings

13 Employee Reviews

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  1. Exciting, learning, and varied.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Manager in Minneapolis, MN
    Former Employee - Crew Manager in Minneapolis, MN

    I worked at Northwest Airlines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Experience learned a lot.

    Cons

    narrow field so continuous employment is rare

    Advice to Management

    none

  2. Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Minneapolis, MN
    Former Employee - Senior Analyst in Minneapolis, MN

    I worked at Northwest Airlines

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Loved the people I worked with - everyone was very capable, intelligent and smart.

    Cons

    Most of the decisions were made in Atlanta after it was acquired by Delta making our group feel superfluous.

    Advice to Management

    Make the flight benefits easier to redeem

  3. Sorry to see you go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technician in Atlanta, GA
    Former Employee - Technician in Atlanta, GA

    I worked at Northwest Airlines full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    awesome airline to work for back in the day. It was a company I could see myself retiring from and enjoying my next journey. The people I worked with were more than coworkers they were family. Our kids grew up together as we grew old togehter.

    Cons

    Greedy executives took over and ran it into the ground. The federal government rendered the airline employees helpless and held hostage to the deep pocket executives who contributed to their campaigns thus empowering them to destroy their employees hopes of maintaining long term employment.

    Advice to Management

    Take care of your people first then your pocketbooks will get filled instead of destroying and jumping from one company to the next.

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  5. Good people, not a lot of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bloomington, MN
    Former Employee - Customer Service Representative in Bloomington, MN

    I worked at Northwest Airlines full-time (more than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people, good training, decent offices

    Cons

    Low pay, hard to advance quickly

    Advice to Management

    They're merged now

  6. Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service/Reservation Sales in Minneapolis, MN
    Former Employee - Customer Service/Reservation Sales in Minneapolis, MN

    I worked at Northwest Airlines full-time (more than 8 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    easily transfer to different work locations, great travel benefits

    Cons

    low pay and benefits management has no backbone

  7. The airline industry is not what it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ramp Agent in Detroit, MI
    Current Employee - Ramp Agent in Detroit, MI

    I have been working at Northwest Airlines full-time (more than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Travel, sometimes a fun job, nice in summer to work outside, good people

    Cons

    Weather in the winter, no career advancement opportunities, horrible management, no longer a "career", it's now just "a job".

  8. The employee comradarie was great...I LOVED coming to work EVERY day :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Northwest Airlines

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Plenty of opportunity to upgrade skills and transfers to wherever you wanted to work. Time off for "quality of life"issues (swapping days off with other employees) was really good

    Cons

    I enjoyed my time and opportunities at Northwest....Delta is just a whole different "management animal" and they like to micro-manage everything....and that stops you from becoming an effective employee....

  9. Good flying benefit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Supervisor
    Current Employee - Customer Service Supervisor

    I have been working at Northwest Airlines

    No opinion of CEO
    No opinion of CEO

    Pros

    Great flying benefit!
    Great people to work with!
    Never boring working at the airport!
    Work schedule is flexible as you can trade days off with others!

    Cons

    Working hours suck!
    No advancement what so ever!
    Union protection (I like the protection, but it just protect alot of lazy people and I ended up getting punished by doing their jobs too.

    Advice to Management

    Stop micro manage people who has been there hell a lot longer than you are. WE KNOW WHAT TO DO! Other than that, you guys did great!

  10. we are doing what we can in this difficult environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA

    I have been working at Northwest Airlines

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    now we are the worlds largest airline and that gives us a great variation to non revenue traveling also we might get a raise
    the coworkers are very nice i L A and that makes work so much more fun. teamwork is mostly very good. the company just announced that we are going to grow so i guess our jobs are stable as of right now but as we know that might change any minute

    Cons

    our managers are not on our side when the customers complain and the pay is not verry good i qualify for food stamps
    as of lately we get a lot of short calls and that puts a strain on my life.

    Advice to Management

    be more personal when it comes to time off needed.

  11. Great travel benefits, if you won't use them, look for different employment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Bloomington, MN
    Current Employee - Sales Representative in Bloomington, MN

    I have been working at Northwest Airlines

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Travel benefits, travel benefits, travel benefits!

    Cons

    I do not feel valued as an employee, feel easily replaced. Leadership is lacking motivation skills and many direct managers micromanage. My department does not feel trusted and everything is checked and rechecked by our direct manager. It is a very negative environment, especially when speaking with the union groups. Benefits compensation are not very competitive with other companies and no tuition reimbursment is offered.

    Advice to Management

    Listen to the typical employee and follow other companys' leads on valuing the employee. It's getting better, but still can improve!

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