Northwestern Mutual

  www.northwesternmutual.com
  www.northwesternmutual.com

Northwestern Mutual Reviews

Updated December 11, 2014
Updated December 11, 2014
1,499 Reviews
3.7
1,499 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Northwestern Mutual Chairman and CEO John E. Schlifske
John E. Schlifske
307 Ratings

Review Highlights

Pros
  • Unlimited income potential, office culture, ten week program (test drive the industry) (in 56 reviews)

  • Unlimited earning potential, full autonomy with work (in 39 reviews)


Cons
  • Will have to sell life insurance to friends and family which could be awkward for some (in 119 reviews)

  • There is no base salary so getting started is very difficult (in 46 reviews)

More Highlights

82 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Turn and Burn Scam 0% chance of succeeding and you end up owing them thousands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Milwaukee, WI
    Former Employee - Financial Representative in Milwaukee, WI

    I worked at Northwestern Mutual full-time (more than an year)

    Pros

    Tremendous training. Learn how the business world works. Get experience in sales. Learn how to conduct yourself on the phone. Learn what it means to work hard in a business setting. If you view it as an internship it can be quite helpful.

    Cons

    You are asked and expected way too much and managers put way too much pressure on you. You have to contact everyone you have ever met, especially your close friends and family, and ask them awkward questions about their finances. You are obligated to bring "veteran" reps with you to all of your meetings and in some cases that rep is under experienced, makes your friend feel uncomfortable, forces them into something they do not want to do and something that does not make sense for them or their family. Some reps do not act in the best interest of your clients, they are just looking to make money off of them. One rep ruined relationships with some of my friends that no longer speak to me because of it. Once you have exhausted all of your contacts your time is basically over. The scam is basically set up so that veteran reps do not have to do any cold calling to find new clients, they just hire new reps that don't know any better that set meetings up with people that trust them, and the veteran reps gain new clients especially after you leave. There is about a 2% chance of you making it past 3 years. Once you leave and your friends cancel their policies down the road you end up having to pay back everything you made.

    Advice to ManagementAdvice

    Stop the scam. Stop taking advantage of younger/new reps to gain more business.

    Doesn't Recommend
    Negative Outlook
  2.  

    Financial Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northwestern Mutual full-time

    Pros

    there is nothing good here.

    Cons

    everything, this is not a good place to work right out of college. they promise that you will make 70 your first year. lies. they only care about making money

  3.  

    A disgusting place to work. No respect for clients or ethics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Tucson, AZ
    Former Employee - Financial Representative in Tucson, AZ

    I worked at Northwestern Mutual full-time (less than an year)

    Pros

    The best part about working at Northwestern Mutual is that you are not obligated to work a set amount of hours each day. You come in to work, create your schedule, meet with clients at your convenience, and then you go home when you want to.

    Cons

    This is a place where ethics are absent from the work environment. Employees consistently criticize and make fun of their clients around other employees. I have heard numerous times how employees said their clients were stupid because the clients were not comfortable paying for larger insurance plans. Even MANAGEMENT promotes this culture. The Branch Director told me many times how clients are stupid, they don't know what they want, and it is the employee's job to tell them. I sent several letters to the home office about this culture that management is promoting, but the home office disregarded the violations. Now I know that it is the entire company that promotes this culture. There is no respect for clients, and I would be hard pressed to say that ethical values are present.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Not what was expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative
    Current Employee - Financial Representative

    I have been working at Northwestern Mutual full-time (less than an year)

    Pros

    Paid training for time spent learning proper language and scripting. Some really good people in the office and the company does have a strong financial profile.

    Cons

    Financial representatives are just insurance sales. No independent thinking. Everything was scripted and set up for their whole life policy. Promise 9 giant paychecks are far and few between.

    Advice to ManagementAdvice

    Wake up

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Office staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager
    Former Employee - Office Manager

    I worked at Northwestern Mutual full-time (more than an year)

    Pros

    Easy work , fun environment with coworkers

    Cons

    Require you to pass state life insurance test within a year if not your done. Bad management . Insurance agents and interns have it worst for those who don't produce

    Advice to ManagementAdvice

    No change of command . Only nice to those that produce .

    Approves of CEO
  7. 4 people found this helpful  

    Go elsewhere if you're a minority or a liberal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Milwaukee, WI
    Former Employee - Consultant in Milwaukee, WI

    I worked at Northwestern Mutual full-time (more than an year)

    Pros

    Compensation is great, benefits generous and training - outstanding. Its a much better place to work at if you are young and looking to be molded to a corporate culture, if any family members already work there or if you come from a very regimented conservative organization - then you'll fit right in.

    Cons

    Worked for a new manager who was angry that I got the job that she wanted to give to her friend. She did not know how to manage staff and she had issues with people of color. She would make statements about my clothing, my neckline, my natural hair and my speech. I logged all incidences and when it became too much to deal with, I went to the Diversity Manager, HR and executive management and shared my concerns. I was told it was her word against mine and that as a newer employee - I did not have the social collateral to make the complaint stick. No one person- not the diversity manager, not HR - not even my bosses boss took it seriously. As a result of my coming forward with the issues I had encountered with this manager, I was ostracized, moved against my wishes to another manager (her friend) and into a role I was not qualified for and was eventually forced to resign (they gave me a severance package, the only indication that they were taking some responsibility for the situation) . There is absolutely no work/life balance at corporate - when my father was dying, the same manager told me to "suck it up". It is an incredibly conservative right-wing culture. I was amazed by the comments about our President and democrats and the things that were said out-loud, by management in front of staff - blown away. After I left - two people replaced my role and had repeated issues with the same manager. Its my understanding that at that point upper management was not able to ignore her behavior any longer and they relieved her of her managerial role. Vindicated? Somewhat...But it doesn't make up for the humiliation and embarrassment I had to deal with as an employee of this company.

    Advice to ManagementAdvice

    Give your diversity manager some power to intervene on behalf of employees who are being discriminated against. Take all the inclusion lip service and valuing diversity propaganda that your organization cranks out and actually use it and stand by it. The world is changing and NM is way behind in the times.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    The job is like playing the lottery.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Philadelphia, PA
    Former Employee - Financial Representative in Philadelphia, PA

    I worked at Northwestern Mutual full-time (less than an year)

    Pros

    Every one is treated well. Which you should be because you will be paying Northwestern every month that you work there. That is how is should truly be presented.

    Cons

    Not sure why everyone is hyped on the training. I had training in Philadelphia. When I started day 1 out of training I didn't have an idea what to do. Training was awful and gave you a wiki version of the career. I wasn't impressed with how the company operates. Even though I have a family and took a big risk doing the job to be a "financial rep" I was forced to go on a company annual trip which would have put me in debt. I thought the company pays, wrong. You do, actually telephone, office space, week one you are paying to be there. I was falsely under the impression was you have 6 months then there is a fee.

    Next problem I ran into was meetings. The company has a lot of "meetings." Even for coaching, which I got either pushed back or forgotten about my first few weeks. Maybe I was the one of the few who fell between the cracks. It's your time, the clock is ticking and now your on someone else's schedule. That is if they remember that they have you on theirs.

    Bad taste in my mouth. The job is like playing the lottery. You get trained by essentially millionaires. However, they are the only ones in the office. About 100 new employees are recruited every years, but there is a reason why only 1 in the 5 year span will really make it. The age gap is far few in between.

    Advice to ManagementAdvice

    Better training and provide salary for starting reps. OR pair a financial rep with a senior rep for a small salary and commission for a few months or the first year. The job is way to important to just through some witty lyrics into a conversation and hope to make a sale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Representative in Princeton, NJ
    Former Employee - Financial Representative in Princeton, NJ

    I worked at Northwestern Mutual full-time (less than an year)

    Pros

    Opportunities to make a lot of money

    Cons

    Only care about how much premium you sell, don't care if you make it or not as a life insurance salesman because they keep your accounts if you leave. Lots of pressure to sell unnecessary policies to family, friends, etc

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Prepare for extreme burn out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campus Recruiter in New York, NY
    Former Employee - Campus Recruiter in New York, NY

    I worked at Northwestern Mutual full-time (more than 3 years)

    Pros

    NM is a great place to learn and develop. You will have the opportunity to take on a lot of responsiblity in your role. If you can recruit an all commission sales person to sell to their friends/family.. you can recruit anyone anywhere for anything!

    Cons

    NM does not have much opportunity for growth. There is no clear career path for recruiters. You will see many interns/full time financial reps fail out of the business and it will leave you unmotivated and unable to believe in the career.

    Advice to ManagementAdvice

    Pay your employees what they are worth and treat them like with respect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Be aware of what you'll be doing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Northwestern Mutual as an intern

    Pros

    Good opportunity if you like sales.

    Cons

    They'll literally invite everyone to their interview, no matter what degree you have. They called themselves the best internship opportunity in the nation. However, all they make you do is cold-calling and sell people life insurance that they may not need, such as whole life to someone who doesn't have that much income. Eventually, the managers get the big cuts, and they won't really care about whether you sell products or not because it's 100% commission-based.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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