NuStar Energy

  www.nustarenergy.com
  www.nustarenergy.com

NuStar Energy Reviews

25 Reviews
3.8
25 Reviews
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Brad Barron
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  1. 1 person found this helpful  

    They keep the good ol boy trouble makers...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, WA
    Former Employee - Anonymous Employee in Vancouver, WA

    I worked at NuStar Energy full-time (more than an year)

    Pros

    Great atmospere and job load.

    Cons

    They keep the crazy lady in Vancouver who messes up constantly and costs the company thousands of dollars on a monthly basis due to her inability to do her job. They have had way better temps in there and wouldnt hire them because she is a narc, which makes it so that management doesnt have to do their job. Also, they are not hiring due to the company compensating for bad decisions made recently.

    Advice to ManagementAdvice

    Keep the people that are consistent, treat people with respect, and are adequate for the position. Do not keep the crazy old bat that screws up constantly and cant even think straight under pressure...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Top-down management at its worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Systems in San Antonio, TX
    Current Employee - Information Systems in San Antonio, TX

    I have been working at NuStar Energy full-time (more than 8 years)

    Pros

    Managers take a lot of time and hire good people. Staff is friendly, highly motivated and focused on doing the best job possible. Benefit package is typical for any large company, with a 6% match for IRAs.

    Merit raises, stock options and bonuses are paid annually.

    The company has a serious safety culture and understands they work in an industry where an industrial accident could kill and cause bad publicity. So they work hard to maintain a safe workplace.

    Company cares about the community and wants employees to donate money and volunteer.

    Cons

    Management requires all employees contribute to United Way. Employees are asked to work a minimum of 25 volunteer hours a year.

    Management is insular and reactionary. This is top-down management; the managers tell staff what to do. Its the job of the staff to make that happen with the resources at hand.

    Technical projects don't get planned, they are implemented. Budgets must be closed out at the end of each financial period.

    So managers get to count projects as "done" because they closed the project. High fives, promotions and bonuses for everyone who managed. Then the workers get to finish the project.

    There's no culture of accountability. The company does not learn from mistakes or reward good outcomes.

    No technical career path or training. Training and new equipment is expensive.

    Salary, bonus and merit increases don't keep up with the industry. NuStar is the home of the 2-3% raise. Stock options are a perk for upper management.

    Advice to ManagementAdvice

    If change comes to this organization, it must come from the top.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    All that glitter's not gold...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at NuStar Energy full-time

    Pros

    Excellent and very flexible benefits package.

    Cons

    Culture is very uptight and actual work performance has very little value. Giving a percentage of salary to United Way is as mandatory as they can legally make it and will decrease your "value" in the company of you do not comply.

    Advice to ManagementAdvice

    Instead of trying to appear as a benevolent company to outsiders, why not making your employees feel secure and valued.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Careful about this one, I would not say they are one of the top 15 employers in the USA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at NuStar Energy

    Pros

    They tend to hire good people, most of the worker bees are very good.

    The 401K and pension is decent, fairly common if you work for an large company, 6% match dollar for dollar.

    If you are willing to move you will get advancement

    The health benefits are good if you dont get sick a lot , they pay for a high deductable PPO plan no cost to you, but they have other plans which you can contribute to.

    Education Benefits are ok.

    They are a profitable company

    Cons

    United Way-They care about your contributions to the United Way more than they do your actual work, at a minimum you will give 1% and if you want promotion opportunities you better give 2% If you don't give you will be talked to by your boss and his boss.

    PAC-You are expected to give .5% to the NuStar PAC

    Salary and raises are below average for the energy industry-If you like your merit raise to never be above 2-2.5%, this is your company.

    Bonuses-They brag about an all employee bonus but if you are not management it is peanuts. The stock options are so low it is almost not even worth mentioning.

    Managment-Way too many manager titles, way too many Valero downsized mangers jumping ship and coming to NuStar.

    Office Space type culture-You get to wear a tie 4 days a week at the SA HQ.

    Good Ole Boy System-If your in the club its a Pro, but if your not which most aren't its a con.

    Advice to ManagementAdvice

    Lower your United Way and PAC thresholds

    Revise your bonus scheme to your workers

    Reward hard working people with a real raise that is not tied to your UW giving rate.

    Once the economy rebounds some, you will see many people leave for greener pastures if no action is taken.

    No opinion of CEO
  6. 1 person found this helpful  

    They say its #15 best company to work for. Do your homework.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at NuStar Energy

    Pros

    Great Healthcare benefits! Company pays 100% of monthly premium. 401K match is pretty standard for the energy industry at 6% of pay. Pension is good. This is probably a really good company for back office personnel

    Cons

    Company insists that all employees contributue to United Way. They do not care if you contribute to other charities. Each employee contribution is tracked and compared with a target contribution level that managment sets forth. If you do not meet the targeted contribution level, you will be having a rather weird conversation with your manager for "not giving enough". While the healthcare and 401K benefits are great, do your homework. The 401K match is pretty standard in the energy industry and the healthcare benefits are probably worth around $5K/year. These benefits do not make up for the extremely low pay. The pension is good, but again, alot of energy companies have them and vest in 3 yrs, not 5. Yearly issue of units (Stock) has dropped 40% in the last 4 years.

    Advice to ManagementAdvice

    Company is extremely top heavy with high level managers(VP's) that do not have anyone working for them. Feel that the company is at an inflection point in its history. We keep selling our pipeline assets (from almost 10,000 miles of pipeline in 2008 to about 5,000 miles today) and increasing our refining assets. Are we a refiner or pipeline and terminal company?

    Doesn't Recommend
    No opinion of CEO

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